--- title: "Bright Horizons Heron Quays Day Nursery & Preschool, London" url: https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360 description: "Bright Horizons Heron Quays Day Nursery & Preschool in London — rated Good by Ofsted and 3.2/5 from 13 reviews. See fees, hours and photos." lang: en-GB --- Nursery Advice: https://www.nurseryadvice.co.uk/ Claim Your Nursery: https://www.nurseryadvice.co.uk/claim # Bright Horizons Heron Quays Day Nursery & Preschool Ofsted: Good (Mar 2025) · 3.2 (13 Google reviews) · 20 Landmark Building, Marsh Wall, London, E14 9AB · Tower Hamlets Number of places 94 places Age range 0–4 yrs Last inspected Mar 2025 Local authority Tower Hamlets ## About this early years setting Bright Horizons is a well-established childcare provider with over 300 nurseries across the UK, dedicated to supporting families with their work-life balance. Their core philosophy, The Nurture Approach, prioritises both learning and emotional well-being, aiming to foster healthy, happy, and thriving children. They emphasise creating a secure and stimulating environment where children can develop essential life skills through their Bright Beginnings Curriculum, which focuses on five key learning areas. Beyond academics, Bright Horizons places a strong emphasis on outdoor play, including Forest School activities, and provides freshly prepared meals with careful attention to allergies. They also support children with special educational needs and disabilities (SEND). Understanding that starting nursery is a significant step, Bright Horizons offers non-chargeable settling-in sessions for up to six weeks before a child's start date, encouraging parents to participate initially to build trust and familiarity. They also provide comprehensive guidance on various government childcare funding options to help families manage costs. Our ethos Bright Horizons' core philosophy, The Nurture Approach, prioritises both learning and emotional well-being to foster healthy, happy, and thriving children. They create a secure and stimulating environment where children develop life skills through their Bright Beginnings Curriculum, with an emphasis on outdoor play, including Forest School activities. What it's like Children and families are welcomed at this friendly and supportive nursery. Staff help support children's emotional needs and provide an ambitious curriculum, indoors and outdoors, to support all children's learning. Babies develop physical skills and curiosity as they explore and investigate objects. The Nurture Approach Bright Beginnings Curriculum Forest School SEND support Settling-in sessions ## Pricing & funding Funding accepted 15 hours — working parents (9 months–2 yrs) 15 hours — eligible 2-year-olds 15 hours — universal (3–4 yrs) 30 hours — working parents (3–4 yrs) Tax-Free Childcare Pricing on request This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability. ## Key facts Waitlist Not explicitly mentioned, but 'Settling In Sessions' start up to six weeks before the child's start date which implies availability. Opening hours Monday to Friday, from 7.30am to 6.30pm, for 51 weeks of the year. Ofsted Inspection ## Ofsted rating for Bright Horizons Heron Quays Day Nursery & Preschool Last inspected 4 March 2025 Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend Inspector highlights - Children benefit from staff's good interactions. - Communication with parents is strong. - Children with special educational needs and/or disabilities (SEND) are supported very well. - Children benefit from daily outdoor play and trips into the local community. - Leaders use evaluation well to identify areas for improvement and promote good staff morale. Areas to develop - 1 explore a wider range of development opportunities for staff so that the quality of education is maximised - 2 support staff who work with younger children to further support children's language and communication through their interactions with them. Inspection #10381180 · Source: Ofsted View full Ofsted report (https://files.ofsted.gov.uk/v1/file/50275412) Inclusion & environment ## How they support every child SEND provision Children with special educational needs and/or disabilities (SEND) are supported very well by staff who care and are skilled in their approach to meet children's individual needs. Staff work closely with parents and external agencies to ensure that children receive the support they need. Outdoor space Children benefit from daily outdoor play and trips into the local community. Staff organise a well-designed learning space outdoors so that children are supported to develop self-confidence, self-esteem and independence. ## Google Reviews of Bright Horizons Heron Quays Day Nursery & Preschool 3.2 (13 Google reviews) Heidya B.A 3 months ago We have had an amazing experience at BH Heron quays, our little one stayed there for 18 months and it was a very nurturing,warm & caring nursery, she still talks about her nusery and misses it! Many thanks to Jade, Soltana, Amy, Rahma, Naima, Nieves, Christine, Sandra, Stella & all the staff, they know the kids so well and have a very kind & confidence -building approach, we saw an improvement in my toddler social skills when we were there. The management team is always available & proactive, Stella is a qualified teacher with long experience hence so knowledgeable, (& is a delight to talk to).Somethings i found outstanding were: the transition between the rooms(well tought & progresive), a weekly drama& dance lesson (that my daughter used to enjoy), the inclusivity, the home feel atmosphere, the feedback (through the app & verbally)...I highly recommend BH Heron quays and thank them for making our experience wonderful Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2w5a1drNUdWa1JKWkZGaVVXczFaRFo2TkhaRlQzYxAB!2m1!1s0x487602c774cad837:0x85fce34574aa27e3) Shirley Chu 11 months ago We’ve had such a wonderful experience with the nursery, and it’s truly bittersweet to be leaving as we move away from London. Our son started here when he was just 14 months old, and over the years, we’ve seen him grow into a confident, curious, and happy little boy — and so much of that is thanks to the amazing care he’s received. A heartfelt thank you to Gina, Rahma and Naima’s team — your warmth, patience, and genuine love for the children have meant the world to us. You’ve created such a safe and joyful environment where he has thrived. One of the things we’ve loved most is how diverse and inclusive the team is. It’s been beautiful to see staff from a wide range of backgrounds coming together, sharing their cultures, and creating a rich, welcoming atmosphere for the children. It’s a place where every child is seen, celebrated, and supported. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VNSzVxcVhnOW9qRThRRRAB!2m1!1s0x487602c774cad837:0x85fce34574aa27e3) Jenna Owen 5 years ago My daughter has been going to BH Heron Quay for six months now and she loves it! She has so much fun and when I pick her up from nursery she's always in a super happy mood. She's now moved up to the preschool room and I can tell that the staff are giving her a good foundation for when she transitions into school. She's learning letters, numbers, and phonics. They also do a lot of singing, dancing, art projects, etc. Another positive is that she is expanding her very limited appetite. She's a picky eater but somehow they get her to eat things that she'd never eat at home. Overall I feel this nursery is very well organized, very clean, and the staff seem to show great care for the kids. The only downside is that they don't currently have a garden (due to building works going on) at the nursery so she doesn't get as much outdoor time as I'd like but they do go on walks. Hopefully the garden will be up and running again soon. Thank you Tiffany for running a great nursery! Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURTX2JYRlhnEAE!2m1!1s0x487602c774cad837:0x85fce34574aa27e3) Sandra Maciag 4 years ago My son loves comming to Heron Quays. He's always happily running to the room full of interesting activities and gives cuddles to practitioners. Everyone is so lovely and helpful. Staff is professional and always looking in to my sons interest to see how they can extend his learning. Since we joined Heron Quays he become very social and learns new words everyday. Thank you for looking after my baby so well. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNHaUlhTEZnEAE!2m1!1s0x487602c774cad837:0x85fce34574aa27e3) manish temani 3 years ago My son went here for 2 years and he rally loved the place. This quite big nursery with outside play area for kids. staff is very friendly and welcoming. Its located right next to Landmark buildings and about 10 mins walk from Canary wharf jubilee line station. Pretty good activity based learnings for kids here and good focus on overall kids developments. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURPajhLcUV3EAE!2m1!1s0x487602c774cad837:0x85fce34574aa27e3) Reviews from Google for Bright Horizons Heron Quays Day Nursery & Preschool. See all on Google Maps (https://maps.google.com/?cid=9654841588625057763&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: November 2016 - March 2025 Good - November 2019 Good - April 2019 Inadequate - November 2018 Inadequate - May 2018 Inadequate - November 2016 Good ## Frequently asked about Bright Horizons Heron Quays Day Nursery & Preschool ### Is Bright Horizons Heron Quays Day Nursery & Preschool suitable for under-twos? ### How did Bright Horizons Heron Quays Day Nursery & Preschool do at its last Ofsted inspection? ### Which curriculum approach does Bright Horizons Heron Quays Day Nursery & Preschool use? ### What areas is the nursery working to develop? ### What are the fees at Bright Horizons Heron Quays Day Nursery & Preschool? ### When is Bright Horizons Heron Quays Day Nursery & Preschool open? ### Which funded childcare schemes does Bright Horizons Heron Quays Day Nursery & Preschool accept? ### How does Bright Horizons Heron Quays Day Nursery & Preschool support children with SEND? ## Nearby day nurseries in London Other Ofsted-registered day nurseries close to Bright Horizons Heron Quays Day Nursery & Preschool. - Ofsted: Good 0.3 mi ### Bright Horizons Columbus Courtyard Day Nursery and Preschool London · E14 4DA 4.3(15 Google reviews) https://www.nurseryadvice.co.uk/nursery/bright-horizons-columbus-courtyard-day-nursery-and-preschool-e14-4da-ey543342 - Ofsted: Good 0.3 mi ### Bright Horizons Bank Street Day Nursery And Preschool London · E14 5NS 4.1(17 Google reviews) https://www.nurseryadvice.co.uk/nursery/bright-horizons-bank-street-day-nursery-and-preschool-e14-5ns-ey548180 - Ofsted: Good 0.4 mi ### Bright Horizons Canada Square Day Nursery and Preschool London · E14 5NN 4.3(12 Google reviews) https://www.nurseryadvice.co.uk/nursery/bright-horizons-canada-square-day-nursery-and-preschool-e14-5nn-ey543337 - Ofsted: Good 0.4 mi ### Barkantine Community Nursery London · E14 8PR https://www.nurseryadvice.co.uk/nursery/barkantine-community-nursery-e14-8pr-ey288508 - Ofsted: Good 0.4 mi ### Lanterns Arts & Educational Nursery London · E14 9XP 3.9(39 Google reviews) https://www.nurseryadvice.co.uk/nursery/lanterns-arts-educational-nursery-e14-9xp-ey372099 - Ofsted: Good 0.4 mi ### Trinity Childcare London · SE16 5HF 4.9(14 Google reviews) https://www.nurseryadvice.co.uk/nursery/trinity-childcare-se16-5hf-ey438755 See all nurseries in London →: https://www.nurseryadvice.co.uk/search?q=London ### Are you the owner of this nursery? 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See fees, hours and photos.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360#nursery", "name": "Bright Horizons Heron Quays Day Nursery & Preschool", "url": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "20 Landmark Building", "addressLocality": "Marsh Wall", "postalCode": "E14 9AB" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360#webpage" }, "telephone": "08000 854074", "email": "onehr@brighthorizons.com", "sameAs": [ "https://www.brighthorizons.co.uk" ], "geo": { "@type": "GeoCoordinates", "latitude": 51.502095, "longitude": -0.02472 }, "areaServed": [ { "@type": "City", "name": "London" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 4 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 3.2, "reviewCount": 13, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Heidya B.A" }, "reviewBody": "We have had an amazing experience at BH Heron quays, our little one stayed there for 18 months and it was a very nurturing,warm & caring nursery, she still talks about her nusery and misses it! Many thanks to Jade, Soltana, Amy, Rahma, Naima, Nieves, Christine, Sandra, Stella & all the staff, they know the kids so well and have a very kind & confidence -building approach, we saw an improvement in my toddler social skills when we were there. The management team is always available & proactive, Stella is a qualified teacher with long experience hence so knowledgeable, (& is a delight to talk to).Somethings i found outstanding were: the transition between the rooms(well tought & progresive), a weekly drama& dance lesson (that my daughter used to enjoy), the inclusivity, the home feel atmosphere, the feedback (through the app & verbally)...I highly recommend BH Heron quays and thank them for making our experience wonderful", "datePublished": "2026-02-01T09:33:48.390127561Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Shirley Chu" }, "reviewBody": "We’ve had such a wonderful experience with the nursery, and it’s truly bittersweet to be leaving as we move away from London. Our son started here when he was just 14 months old, and over the years, we’ve seen him grow into a confident, curious, and happy little boy — and so much of that is thanks to the amazing care he’s received.\n\nA heartfelt thank you to Gina, Rahma and Naima’s team — your warmth, patience, and genuine love for the children have meant the world to us. You’ve created such a safe and joyful environment where he has thrived.\n\nOne of the things we’ve loved most is how diverse and inclusive the team is. It’s been beautiful to see staff from a wide range of backgrounds coming together, sharing their cultures, and creating a rich, welcoming atmosphere for the children. It’s a place where every child is seen, celebrated, and supported.", "datePublished": "2025-05-27T19:53:10.423529Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Jenna Owen" }, "reviewBody": "My daughter has been going to BH Heron Quay for six months now and she loves it! She has so much fun and when I pick her up from nursery she's always in a super happy mood. She's now moved up to the preschool room and I can tell that the staff are giving her a good foundation for when she transitions into school. She's learning letters, numbers, and phonics. They also do a lot of singing, dancing, art projects, etc. Another positive is that she is expanding her very limited appetite. She's a picky eater but somehow they get her to eat things that she'd never eat at home. Overall I feel this nursery is very well organized, very clean, and the staff seem to show great care for the kids. The only downside is that they don't currently have a garden (due to building works going on) at the nursery so she doesn't get as much outdoor time as I'd like but they do go on walks. Hopefully the garden will be up and running again soon. Thank you Tiffany for running a great nursery!", "datePublished": "2021-01-06T12:03:13.940141Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Sandra Maciag" }, "reviewBody": "My son loves comming to Heron Quays. He's always happily running to the room full of interesting activities and gives cuddles to practitioners. Everyone is so lovely and helpful. Staff is professional and always looking in to my sons interest to see how they can extend his learning. Since we joined Heron Quays he become very social and learns new words everyday. Thank you for looking after my baby so well.", "datePublished": "2021-10-18T14:27:03.612905Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "manish temani" }, "reviewBody": "My son went here for 2 years and he rally loved the place.\n\nThis quite big nursery with outside play area for kids. staff is very friendly and welcoming.\n\nIts located right next to Landmark buildings and about 10 mins walk from Canary wharf jubilee line station.\n\nPretty good activity based learnings for kids here and good focus on overall kids developments.", "datePublished": "2022-07-16T22:46:51.900939Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "London", "item": "https://www.nurseryadvice.co.uk/search?region=London" }, { "@type": "ListItem", "position": 4, "name": "Bright Horizons Heron Quays Day Nursery & Preschool", "item": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/bright-horizons-heron-quays-day-nursery-preschool-e14-9ab-ey496360#faq", "mainEntity": [ { "@type": "Question", "name": "Is Bright Horizons Heron Quays Day Nursery & Preschool suitable for under-twos?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery accepts children from 0 to 4 years old, so places are available for babies and toddlers as well as older preschool children." } }, { "@type": "Question", "name": "How did Bright Horizons Heron Quays Day Nursery & Preschool do at its last Ofsted inspection?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery’s current overall grade is Good, with the latest inspection dated 04/03/2025." } }, { "@type": "Question", "name": "Which curriculum approach does Bright Horizons Heron Quays Day Nursery & Preschool use?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery uses Bright Horizons’ Nurture Approach™, which brings learning and emotional wellbeing together within the daily programme. The website describes it as central to nursery life and to the experiences offered to children." } }, { "@type": "Question", "name": "What areas is the nursery working to develop?", "acceptedAnswer": { "@type": "Answer", "text": "Work is focused on giving staff a wider range of development opportunities so education quality stays strong, and on helping staff with younger children build language and communication through richer interactions." } }, { "@type": "Question", "name": "What are the fees at Bright Horizons Heron Quays Day Nursery & Preschool?", "acceptedAnswer": { "@type": "Answer", "text": "Published pricing information centres on government support, tax-free childcare and funded hours rather than a fixed fee list. The website says nursery teams discuss the available options during a visit." } }, { "@type": "Question", "name": "When is Bright Horizons Heron Quays Day Nursery & Preschool open?", "acceptedAnswer": { "@type": "Answer", "text": "Opening hours are Monday to Friday, 7.30am to 6.30pm, for 51 weeks of the year." } }, { "@type": "Question", "name": "Which funded childcare schemes does Bright Horizons Heron Quays Day Nursery & Preschool accept?", "acceptedAnswer": { "@type": "Answer", "text": "Accepted funding includes 15 hours for working parents of 9-month-olds, 15 hours for disadvantaged 2-year-olds, universal 15 hours for 3- and 4-year-olds, and 30 hours for working parents of 3- and 4-year-olds." } }, { "@type": "Question", "name": "How does Bright Horizons Heron Quays Day Nursery & Preschool support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Children with SEND are supported by staff who adapt care to individual needs, work closely with parents, and liaise with external agencies. The approach centres on tailored support and coordinated planning around each child." } } ] } ] } ] ```