--- title: "Castle Nurseries at Willow Avenue — Rated Good by Ofsted" description: "Castle Nurseries at Willow Avenue, a nursery in Newcastle upon Tyne — Ofsted-rated Good. See opening hours, fees, photos and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "logo": "https://www.nurseryadvice.co.uk/__l5e/assets-v1/18ee05cb-93ee-4d8a-b535-85644088f16f/nursery-advice-social-share.png", "sameAs": [ "https://twitter.com/nurseryadvice" ], "contactPoint": { "@type": "ContactPoint", "contactType": "customer support", "email": "hello@nurseryadvice.co.uk", "areaServed": "GB", "availableLanguage": [ "English" ] } }, { "@context": "https://schema.org", "@graph": [ { "@type": "WebPage", "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#webpage", "url": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369", "name": "Castle Nurseries at Willow Avenue — Rated Good by Ofsted", "description": "Castle Nurseries at Willow Avenue, a nursery in Newcastle upon Tyne — Ofsted-rated Good. See opening hours, fees, photos and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#nursery", "name": "Castle Nurseries at Willow Avenue", "url": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "Greenway", "addressLocality": "Fenham", "postalCode": "NE4 9TU" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#webpage" }, "telephone": "03453 003900", "sameAs": [ "https://www.castle-nurseries.co.uk" ], "geo": { "@type": "GeoCoordinates", "latitude": 54.986386, "longitude": -1.6588 }, "areaServed": [ { "@type": "City", "name": "Newcastle upon Tyne" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 4 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4.4, "reviewCount": 7, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Jennifer Bull" }, "reviewBody": "Amazing nursery with the most wonderful staff. My kids have been so settled here. Staff are always happy to chat and help and they’ve catered for intolerances for my youngest. I highly recommend this nursery, hands down the best I’ve experienced.", "datePublished": "2023-09-19T20:36:35.918914Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Jo D'Onofrio" }, "reviewBody": "My son and grandson both attended willows, so I've experienced the nursery twice in 18 years, the first 18 years ago,and the last,two years ago, and I'm pleased to say,the very high standards of 18 years ago have not changed, there has been changes, but none have affected the quality of care or pre school education the little ones recieve.\nThe level of support available to parents experiencing difficulty is fantastic, food for the children is prepared and cooked on site by willows own chef, and staff are all excellent.\nLots of very food memories from willows, I'd urge anyone to at least take a look!", "datePublished": "2017-09-13T19:23:08.601Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Lizzie Lunn" }, "reviewBody": "Excellent nursery, my little girl loved it there.", "datePublished": "2020-06-09T04:19:43.502042Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Yi Liu" }, "reviewBody": "This kindergarten is rubbish! They never reply to your calls, and their attitude is terrible every time you call. Their only response is always the same three words: \"I don't know.\" I don't understand why the UK has such a bad kindergarten system, preventing my child from attending kindergarten. 🤷‍♀️ They don't even reply to emails or answer calls, they never give you a result, just wasting your time. rubbish", "datePublished": "2022-09-16T02:39:58.972945Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Tracey Parker" }, "datePublished": "2022-10-30T19:19:26.683746Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "North East", "item": "https://www.nurseryadvice.co.uk/search?region=North%20East" }, { "@type": "ListItem", "position": 4, "name": "Castle Nurseries at Willow Avenue", "item": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/castle-nurseries-at-willow-avenue-ne4-9tu-ey224369#faq", "mainEntity": [ { "@type": "Question", "name": "What kind of childcare setting is Castle Nurseries at Willow Avenue?", "acceptedAnswer": { "@type": "Answer", "text": "Castle Nurseries at Willow Avenue is registered as childcare on non-domestic premises and offers full day care for children from birth to four years old." } }, { "@type": "Question", "name": "What are the fees at Castle Nurseries at Willow Avenue?", "acceptedAnswer": { "@type": "Answer", "text": "Published fees list half-day sessions at £34.50 for children under two and £33.00 for children over two. Full-day places are £58.00 for under-twos and £55.00 for over-twos, with late collection charged at £20 an hour." } }, { "@type": "Question", "name": "How does Castle Nurseries at Willow Avenue support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Support for children with SEND is prioritised through early identification, discussion with parents, and referrals to external agencies when needed. Staff work closely with specialists, use signing and modelling to support communication, and adapt activities through a key person approach." } }, { "@type": "Question", "name": "How did Castle Nurseries at Willow Avenue do at its last Ofsted inspection?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery was judged Good at its last inspection on 16/04/2024." } }, { "@type": "Question", "name": "When is Castle Nurseries at Willow Avenue open?", "acceptedAnswer": { "@type": "Answer", "text": "Opening hours run from Monday to Friday, 8am to 6pm, across 51 weeks of the year." } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [North East](/search?region=North+East) 4. Castle Nurseries at Willow Avenue # Castle Nurseries at Willow Avenue Compare Contact Nursery Ofsted: Good (Apr 2024) · 4.4 (7 parent reviews) · Greenway, Fenham, Newcastle upon Tyne, NE4 9TU · Newcastle upon Tyne Number of places 90 places Age range 0–4 yrs Last inspected Apr 2024 Local authority Newcastle upon Tyne About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery Castle Nurseries at Willow Avenue offers exceptional childcare and education for children aged three months to five years old within a happy, safe, and stimulating setting. As one of five locations across Newcastle, the nursery prides itself on providing a secure environment with abundant fun and exciting learning opportunities. The dedicated staff are highly qualified, with all holding at least a Level 3 qualification and over half possessing a degree or Early Years teaching status. They undergo rigorous recruitment, comprehensive induction, and continuous professional development, including paediatric first aid training, ensuring a consistently high standard of care. Meals and snacks are included in the nursery sessions, simplifying daily arrangements for parents. The nursery also actively supports families in navigating eligibility for various government funding schemes to help with childcare costs. What it's like The manager and staff at Castle Nurseries prioritise children and their families, creating a welcoming environment where children feel secure and loved. The nursery offers an ambitious and well-structured curriculum that effectively supports children's learning, with a strong focus on integrating children with special educational needs and/or disabilities (SEND). Children demonstrate exceptional behaviour and enthusiasm, showing a genuine enjoyment for their time at the nursery. Highly Qualified Staff Meals and Snacks Included Ofsted Approved ## Pricing & funding Fees are structured around full-day and half-day sessions, with pricing split by age bands for children under and over two years old. All session fees include meals and snacks, while parents are expected to provide their own consumables. Funding accepted 15 hours — working parents (9 months–2 yrs) 15 hours — eligible 2-year-olds 15 hours — universal (3–4 yrs) 30 hours — working parents (3–4 yrs) Tax-Free Childcare - Half Day under 2 years £34.50 / session - Half Day over 2 years £33.00 / session - Full Day under 2 years £58.00 / day - Full Day over 2 years £55.00 / day - Late Collection Charges £20 / hour Good to know - Meals and snacks are included within allocated nursery sessions at no extra cost. - Parents must provide their own consumables, including nappies, wipes, and sun cream. - Late collection charges are applied on an hourly basis. - Offers 15 and 30 hours of funded entitlement per week across 38 weeks of the year for eligible age groups. ### Official Ofsted Report Independent inspection of Castle Nurseries at Willow Avenue Inspection date Apr 2024 Inspection no. 10335434 Lead inspector Nicola Jones Safeguarding arrangements are effective [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50246685)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/EY224369) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Reveal phone number [ Visit website ](https://www.castle-nurseries.co.uk) Greenway, Fenham, Newcastle upon Tyne, NE4 9TU [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/-1.6588/54.98639/14) [](https://www.mapbox.com/) ## Explore day nurseries near Newcastle upon Tyne - [Day nurseries in Newcastle upon Tyne](/search?q=Newcastle+upon+Tyne) - [Day nurseries in North East](/search?q=North+East) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=castle-nurseries-at-willow-avenue-ne4-9tu-ey224369) ## Key facts Opening hours Monday to Friday, from 8am to 6pm, for 51 weeks of the year. Food All meals and/ or snacks are included within allocated nursery sessions at no extra cost. Age range three months to five years old Term time / All Year All Year Established 2002 Ofsted Inspection ## Ofsted rating for Castle Nurseries at Willow Avenue Last inspected 16 April 2024 · Nicola Jones Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend The manager and staff at Castle Nurseries prioritise children and their families, creating a welcoming environment where children feel secure and loved. The nursery offers an ambitious and well-structured curriculum that effectively supports children's learning, with a strong focus on integrating children with special educational needs and/or disabilities (SEND). Children demonstrate exceptional behaviour and enthusiasm, showing a genuine enjoyment for their time at the nursery. Inspector highlights - The manager and staff implement a structured, progressive curriculum that meets children's needs well, overall. - Children are supported exceptionally well when they first begin attending with a key person system. - Support for children with SEND is exemplary, with swift identification of needs and highly skilled staff. - Two-year-old children show high levels of perseverance and concentration. - The staff team receives high levels of in-house support from the manager and opportunities for external observation. Areas to develop - 1 help children to develop a deeper understanding of practices that support their good health - 2 sharpen the focus on learning when very young children play outdoors, to fully support their attention and concentration Inspection #10335434 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50246685) ## What parents say Verbatim quotes recorded in the Ofsted inspection > parents appreciate how well staff support their children Inclusion & environment ## How they support every child SEND provision Integration of children with special educational needs and/or disabilities (SEND) is of high priority, and children benefit from excellent support from the staff team, in partnership with external agencies. Children's needs are swiftly identified, in consultation with parents, and referrals are made for external help and support if this is required. Staff are highly skilled in supporting children, evident when pre-school staff play alongside children with SEND, modelling words and using signing to encourage communication. Outdoor space Children are keen to find the box of tissues, including when they are playing outdoors. A well-planned decked area allows very young children in the baby room to freely move around and explore. However, occasionally, staff do not plan well enough in the larger outdoor play space for children to fully support their attention and concentration; children tend to flit between mostly large physical play resources and do not engage in activities for longer periods of time. ## Parent Reviews of Castle Nurseries at Willow Avenue 4.4 (7) ![](https://lh3.googleusercontent.com/a-/ALV-UjVyT-8dSb-3J0fmT6gNoNkwHB6yyAlaiNBdXTsZA3cCVeuu_CyVqg=s128-c0x00000000-cc-rp-mo) Jennifer Bull 2 years ago Amazing nursery with the most wonderful staff. My kids have been so settled here. Staff are always happy to chat and help and they’ve catered for intolerances for my youngest. I highly recommend this nursery, hands down the best I’ve experienced. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNaNV9YTTR3RRAB!2m1!1s0x487e771b148dd7dd:0xb35d462c59dcff9c) ![](https://lh3.googleusercontent.com/a-/ALV-UjWhbD8IDx6NGad_jgdoB342aQI99P7oG1gFj2A-FCTmf5awmLc=s128-c0x00000000-cc-rp-mo-ba3) Jo D'Onofrio 8 years ago My son and grandson both attended willows, so I've experienced the nursery twice in 18 years, the first 18 years ago,and the last,two years ago, and I'm pleased to say,the very high standards of 18 years ago have not changed, there has been changes, but none have affected the quality of care or pre school education the little ones recieve. The level of support available to parents experiencing difficulty is fantastic, food for the children is prepared and cooked on site by willows own chef, and staff are all excellent. Lots of very food memories from willows, I'd urge anyone to at least take a look! [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNnbEpiLS13RRAB!2m1!1s0x487e771b148dd7dd:0xb35d462c59dcff9c) ![](https://lh3.googleusercontent.com/a/ACg8ocKfzWFU0uBv9IT1DACgBuj8O69ZrMjiVvAfNDnp2QpU-o8ovA=s128-c0x00000000-cc-rp-mo) Lizzie Lunn 5 years ago Excellent nursery, my little girl loved it there. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURjeG9tX1pBEAE!2m1!1s0x487e771b148dd7dd:0xb35d462c59dcff9c) ![](https://lh3.googleusercontent.com/a-/ALV-UjVK0sSyHHs-2UnX1oaquS2zg1dO9khwQy_nFpwjM-PxyrCOdWa8=s128-c0x00000000-cc-rp-mo) Yi Liu 3 years ago This kindergarten is rubbish! They never reply to your calls, and their attitude is terrible every time you call. Their only response is always the same three words: "I don't know." I don't understand why the UK has such a bad kindergarten system, preventing my child from attending kindergarten. 🤷‍♀️ They don't even reply to emails or answer calls, they never give you a result, just wasting your time. rubbish [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNlb2VlZktnEAE!2m1!1s0x487e771b148dd7dd:0xb35d462c59dcff9c) ![](https://lh3.googleusercontent.com/a/ACg8ocJsiyIpw5qEeRIdibRF3MVN8q5NSPOediecgbK3N8nkb8XXxw=s128-c0x00000000-cc-rp-mo-ba4) Tracey Parker 3 years ago [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUMtNHN6Z2hnRRAB!2m1!1s0x487e771b148dd7dd:0xb35d462c59dcff9c) Reviews from Google for Castle Nurseries at Willow Avenue. [See all on Google Maps](https://maps.google.com/?cid=12924563661923352476&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: October 2007 - April 2024 Good - June 2018 Outstanding - August 2015 Good - May 2011 Good - October 2007 Outstanding ## Frequently asked about Castle Nurseries at Willow Avenue ### What kind of childcare setting is Castle Nurseries at Willow Avenue? ### What are the fees at Castle Nurseries at Willow Avenue? ### How does Castle Nurseries at Willow Avenue support children with SEND? ### How did Castle Nurseries at Willow Avenue do at its last Ofsted inspection? ### When is Castle Nurseries at Willow Avenue open? ## Nearby day nurseries in Newcastle upon Tyne Other Ofsted-registered day nurseries close to Castle Nurseries at Willow Avenue. - [ Ofsted: Good 0.2 mi ### Little Angels at Fenham Children's Centre Newcastle upon Tyne · NE4 9XZ ](/nursery/little-angels-at-fenham-children-s-centre-ne4-9xz-ey335738) - [ Ofsted: Good 0.5 mi ### Fenham Playgroup Newcastle upon Tyne · NE5 2DE ](/nursery/fenham-playgroup-ne5-2de-ey544285) - [ Ofsted: Outstanding 0.7 mi ### Universal Kids Childcare Blakelaw, Newcastle upon Tyne · NE5 3PL ](/nursery/universal-kids-childcare-ne5-3pl-ey398892) - [ Ofsted: Good 0.8 mi ### Castle nurseries at Montagu Newcastle upon Tyne · NE5 3UT 4.3(6 reviews) ](/nursery/castle-nurseries-at-montagu-ne5-3ut-ey284370) - [ Ofsted: Good 0.9 mi ### Shining Stars Newcastle upon Tyne · NE5 2UQ ](/nursery/shining-stars-ne5-2uq-ey551102) - [ Ofsted: Good 1.0 mi ### One Nation Childcare Newcastle upon Tyne · NE4 9PQ 4.3(6 reviews) ](/nursery/one-nation-childcare-ne4-9pq-2649351) [See all nurseries in Newcastle upon Tyne →](/search?q=Newcastle+upon+Tyne) ### Are you the owner of this nursery? 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