--- title: "Dicky Birds Pre School Nurseries - Claremont Hall, Surbiton" url: https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-claremont-hall-kt6-4rl-ey382955 description: "Dicky Birds Pre School Nurseries - Claremont Hall in Surbiton — rated Outstanding by Ofsted. See opening hours and contact details. Compare nearby nurseries." lang: en-GB --- Nursery Advice: https://www.nurseryadvice.co.uk/ Claim Your Nursery: https://www.nurseryadvice.co.uk/claim # Dicky Birds Pre School Nurseries - Claremont Hall Ofsted: Outstanding (May 2024) · 3.4 (5 Google reviews) · Claremont Hall, Claremont Road, SURBITON, KT6 4RL · Kingston upon Thames Number of places 129 places Age range 0–4 yrs Last inspected May 2024 Local authority Kingston upon Thames ## About this early years setting Dicky Birds Pre School Nurseries Ltd - Claremont Hall, established in 2009, operates all year round from 8am to 6pm, Monday to Friday, catering to children aged 0-4 years. This Surbiton-based nursery received an Outstanding rating in its latest Ofsted inspection on 9th May 2024. The dedicated staff team, many of whom are highly qualified, meticulously follow children's individual routines, helping them to settle securely and form strong relationships. The curriculum is ambitious and deeply embedded, offering rich learning experiences tailored to children's interests and building on their existing knowledge. For example, staff skilfully adapt planning to explore topics like how toilets work with pre-school children, fostering high engagement and excellent progress. Children with special educational needs and/or disabilities (SEND) are exceptionally well supported through personalised plans and effective communication with parents and other professionals, ensuring excellent progress from their starting points. The nursery places a strong emphasis on outdoor learning; staff plan daily walks for children to explore nature and collect materials, extending their learning back at the nursery. Children are highly motivated to explore resources, develop strong independence by managing their own care routines, and consistently demonstrate respectful behaviour and cooperation with their friends. The nursery fosters extremely good partnerships with parents, offering regular updates, home learning resource bags, and social events that create a strong sense of community and belonging. What it's like Children develop very strong relationships with all staff, who know them exceptionally well. Staff follow children's individual routines meticulously, which helps children to settle well and feel safe and secure at the nursery. Children are highly motivated to explore interesting resources and join activities planned by staff, such as exploring dough or chopping fruit. They behave exceptionally well, are respectful of friends, and cooperate in activities. Outstanding Ofsted rating Personalised SEND support Ambitious curriculum Strong parent partnerships Outdoor exploration Exceptional staff ## Key facts Opening hours 8am to 6pm, Monday to Friday Term time / All Year All Year Ofsted Inspection ## Ofsted rating for Dicky Birds Pre School Nurseries - Claremont Hall Last inspected 9 May 2024 Safeguarding effective Overall effectiveness Outstanding Quality of education Outstanding Behaviour and attitudes Outstanding Personal development Outstanding Leadership and management Outstanding What it's like to attend Inspector highlights - Staff skilfully adapt planning to provide meaningful learning opportunities, such as exploring how toilets work with pre-school children. - Children with special educational needs and/or disabilities (SEND) are supported extremely well with personalised plans, leading to excellent progress. - Staff are exceptionally skilled at supporting children's language skills, helping younger children gain confidence in songs and rhymes, and older children develop problem-solving and communication skills. - Children are incredibly independent and confidently manage their own care routines, encouraged to serve themselves and wash hands and faces. - Partnerships with parents are extremely good, with regular updates, resource bags for home learning, and social events that create a strong sense of community and belonging. - Leaders and managers have developed a stable and confident staff team who feel exceptionally well supported and have superb knowledge. - The manager is extremely reflective and regularly evaluates the nursery to identify areas for development and extend the quality of children's experiences. Inspection #10298932 · Source: Ofsted View full Ofsted report (https://files.ofsted.gov.uk/v1/file/50249732) ## What parents say Verbatim quotes recorded in the Ofsted inspection > "create a strong sense of community and give children a sense of belonging." Inclusion & environment ## How they support every child SEND provision Children with special educational needs and/or disabilities (SEND) are supported extremely well. Leaders and managers implement personalised plans to support their learning needs. There are very effective strategies in place to share information with parents and other professionals. As a result, children with SEND make excellent progress from their starting points in learning. Outdoor space Staff plan daily walks for children to explore nature and collect natural materials to explore back at the nursery, which extends their learning even further. ## Google Reviews of Dicky Birds Pre School Nurseries - Claremont Hall 3.4 (5 Google reviews) nestorhill a year ago Some of the previous reviews were highly unfair of the place. The nursery is clean,well equipped with lots of materials to keep the children occupied throughout the day,meals are of good quality and nutritious and most importantly children are happy and able to enjoy themselves during the day. This is the type of nursery I would send my children to attend if possible. Can't recommend it highly enough. Well done to everyone Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNiXy16Z3RRRRAB!2m1!1s0x48760bc82ed501a3:0xbb7430daad18b1f5) Charmie Kim 3 years ago My eldest has gone through Dicky Birds Maple Road and my 1 year old is there now. The staff are amazing and the management are attentive. They had a bit of a blip with staffing the younger rooms post-COVID but staffing issues were happening everywhere at the time so it’s not a reflection of their efforts or standards, plus they’ve gotten well over it now. They plan so many activities to keep every day at nursery varied and stimulating for the kids, this is true for all the rooms of all ages from our experience. They have gotten great at keeping parents up to date with communications and pictures as well. The meals are high quality and nutritious. I can’t speak more highly of our experience here. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNSOHBxb1ZREAE!2m1!1s0x48760bc82ed501a3:0xbb7430daad18b1f5) Genelle Holton 3 years ago I wouldn’t recommend this nursery. We waited a year on the waitlist and it was so disappointing when he started. My boy attended for about a year and some of the staff seemed inexperienced and a few of them quite honestly didn’t appear to like kids -I saw numerous occasions were they looked frustrated and bored. In the babies room the staff were lovely and the facilities were appropriate for the age but once my boy moved to the next room up he cried every day I dropped him off which was so out of character and I witnessed the staff being quite rude to the kids. He’s now at a nursery he adores and he runs with open arms to the nursery teachers. Perhaps just a bad experience with some of the carers and I’m not big on giving negative reviews but given this is for childrens care I feel others should know. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNCaXJHWm9nRRAB!2m1!1s0x48760bc82ed501a3:0xbb7430daad18b1f5) Esther-Lee Isaacs 2 years ago It is not a good nursery, when my daughter was enrolled they constantly sent us away saying there's no staff and then calling an agency in panic trying to get random people in. The manager is rude and has no manners and this reflects on the fact they have no staff. It is a small squashed nursery with no qualified staff. Read the reviews before enrolling your child. (I was forced to give 1 star should be 0) Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNaOXVqaVlREAE!2m1!1s0x48760bc82ed501a3:0xbb7430daad18b1f5) Daniel Woodhouse a year ago Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSURUai1YRzRnRRAB!2m1!1s0x48760bc82ed501a3:0xbb7430daad18b1f5) Reviews from Google for Dicky Birds Pre School Nurseries - Claremont Hall. See all on Google Maps (https://maps.google.com/?cid=13507474898156040693&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Improved from Requires improvement → Outstanding in 2024 Date: May 2009 - May 2024 Outstanding - May 2023 Requires improvement - January 2018 Good - June 2014 Good - September 2013 Outstanding - March 2013 Outstanding - May 2009 Outstanding ## Frequently asked about Dicky Birds Pre School Nurseries - Claremont Hall ### What outdoor learning does Dicky Birds Pre School Nurseries - Claremont Hall offer? ### What do parents value about Dicky Birds Pre School Nurseries - Claremont Hall? ### Does Dicky Birds Pre School Nurseries - Claremont Hall have an Ofsted rating? ### What type of early years setting is Dicky Birds Pre School Nurseries - Claremont Hall? ### How does Dicky Birds Pre School Nurseries - Claremont Hall support children with SEND? ## Nearby day nurseries in SURBITON Other Ofsted-registered day nurseries close to Dicky Birds Pre School Nurseries - Claremont Hall. - Ofsted: Good <0.2 mi ### Dicky Birds Pre School Nurseries - Surbiton 62 Surbiton · KT6 4RH https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-surbiton-62-kt6-4rh-ey316138 - Ofsted: Good 0.4 mi ### Oasis Pre-School Surbiton · KT6 6AF 4.5(8 Google reviews) https://www.nurseryadvice.co.uk/nursery/oasis-pre-school-kt6-6af-ey269349 - Ofsted: Good 0.5 mi ### Dicky Birds Pre School Nurseries - Brighton Road Surbiton · KT6 5PP 2.6(5 Google reviews) https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-brighton-road-kt6-5pp-ey561012 - Awaiting first inspection 0.5 mi ### Aspire Day Nursery Surbiton · KT5 8SA 3.8(6 Google reviews) https://www.nurseryadvice.co.uk/nursery/aspire-day-nursery-ltd-kt5-8sa-2828574 - Ofsted: Good 0.6 mi ### Nuffy Bear Day Nursery at Surbiton FWC Surbiton · KT6 4ER https://www.nurseryadvice.co.uk/nursery/nuffy-bear-day-nursery-kt6-4er-122575 - Ofsted: Good 0.8 mi ### Bright Horizons Surbiton Day Nursery and Preschool Surbiton · KT6 6QX 4.8(9 Google reviews) https://www.nurseryadvice.co.uk/nursery/bright-horizons-surbiton-day-nursery-and-preschool-kt6-6qx-ey290666 See all nurseries in SURBITON →: https://www.nurseryadvice.co.uk/search?q=SURBITON ### Are you the owner of this nursery? 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Compare nearby nurseries.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-claremont-hall-kt6-4rl-ey382955#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-claremont-hall-kt6-4rl-ey382955#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-claremont-hall-kt6-4rl-ey382955#nursery", "name": "Dicky Birds Pre School Nurseries - Claremont Hall", "url": "https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-claremont-hall-kt6-4rl-ey382955", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "Claremont Hall", "addressLocality": "Claremont Road", "postalCode": "KT6 4RL" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/dicky-birds-pre-school-nurseries-ltd-claremont-hall-kt6-4rl-ey382955#webpage" }, "geo": { "@type": "GeoCoordinates", "latitude": 51.396967, "longitude": -0.304287 }, "areaServed": [ { "@type": "City", "name": "SURBITON" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 4 }, "award": "Ofsted: Outstanding", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 3.4, "reviewCount": 5, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "nestorhill" }, "reviewBody": "Some of the previous reviews were highly unfair of the place. The nursery is clean,well equipped with lots of materials to keep the children occupied throughout the day,meals are of good quality and nutritious and most importantly children are happy and able to enjoy themselves during the day. This is the type of nursery I would send my children to attend if possible. Can't recommend it highly enough. Well done to everyone", "datePublished": "2024-07-31T16:55:41.766519Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Charmie Kim" }, "reviewBody": "My eldest has gone through Dicky Birds Maple Road and my 1 year old is there now. The staff are amazing and the management are attentive. They had a bit of a blip with staffing the younger rooms post-COVID but staffing issues were happening everywhere at the time so it’s not a reflection of their efforts or standards, plus they’ve gotten well over it now. They plan so many activities to keep every day at nursery varied and stimulating for the kids, this is true for all the rooms of all ages from our experience. They have gotten great at keeping parents up to date with communications and pictures as well. The meals are high quality and nutritious. I can’t speak more highly of our experience here.", "datePublished": "2023-03-29T14:22:59.374341Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Genelle Holton" }, "reviewBody": "I wouldn’t recommend this nursery. We waited a year on the waitlist and it was so disappointing when he started. My boy attended for about a year and some of the staff seemed inexperienced and a few of them quite honestly didn’t appear to like kids -I saw numerous occasions were they looked frustrated and bored. In the babies room the staff were lovely and the facilities were appropriate for the age but once my boy moved to the next room up he cried every day I dropped him off which was so out of character and I witnessed the staff being quite rude to the kids. He’s now at a nursery he adores and he runs with open arms to the nursery teachers. Perhaps just a bad experience with some of the carers and I’m not big on giving negative reviews but given this is for childrens care I feel others should know.", "datePublished": "2022-12-21T23:51:12.273476Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Esther-Lee Isaacs" }, "reviewBody": "It is not a good nursery, when my daughter was enrolled they constantly sent us away saying there's no staff and then calling an agency in panic trying to get random people in. The manager is rude and has no manners and this reflects on the fact they have no staff. It is a small squashed nursery with no qualified staff. Read the reviews before enrolling your child. 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Those findings are then used back at the nursery, which extends learning beyond the walk and gives children regular contact with the outdoor environment." } }, { "@type": "Question", "name": "What do parents value about Dicky Birds Pre School Nurseries - Claremont Hall?", "acceptedAnswer": { "@type": "Answer", "text": "Parents say the nursery creates a strong sense of community and belonging. Family partnerships are described as extremely good, with regular updates, home-learning resource bags, and social events that keep families closely involved in children’s experiences." } }, { "@type": "Question", "name": "Does Dicky Birds Pre School Nurseries - Claremont Hall have an Ofsted rating?", "acceptedAnswer": { "@type": "Answer", "text": "The current overall Ofsted grade is Outstanding, awarded on 9 May 2024." } }, { "@type": "Question", "name": "What type of early years setting is Dicky Birds Pre School Nurseries - Claremont Hall?", "acceptedAnswer": { "@type": "Answer", "text": "It is classed as childcare on non-domestic premises and provides full day care." } }, { "@type": "Question", "name": "How does Dicky Birds Pre School Nurseries - Claremont Hall support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Children with SEND receive highly individual support through personalised plans. Staff share information closely with parents and other professionals, which helps to match support to each child’s learning needs and supports excellent progress from their starting points." } } ] } ] } ] ```