--- title: "First Step Daycare & Nursery, London — Rated Good by Ofsted" description: "First Step Daycare & Nursery in London — Rated Good by Ofsted. See opening hours, fees, photos, parent reviews and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "logo": "https://www.nurseryadvice.co.uk/__l5e/assets-v1/18ee05cb-93ee-4d8a-b535-85644088f16f/nursery-advice-social-share.png", "sameAs": [ "https://twitter.com/nurseryadvice" ], "contactPoint": { "@type": "ContactPoint", "contactType": "customer support", "email": "hello@nurseryadvice.co.uk", "areaServed": "GB", "availableLanguage": [ "English" ] } }, { "@context": "https://schema.org", "@graph": [ { "@type": "WebPage", "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#webpage", "url": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083", "name": "First Step Daycare & Nursery, London — Rated Good by Ofsted", "description": "First Step Daycare & Nursery in London — Rated Good by Ofsted. See opening hours, fees, photos, parent reviews and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#nursery", "name": "First Step Daycare & Nursery", "url": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "78 Elmgrove Point", "addressLocality": "77 Walmer Terrace", "postalCode": "SE18 7AN" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#webpage" }, "telephone": "020 8045 4421", "email": "info@firststepnursery.co.uk", "sameAs": [ "https://www.firststepnursery.co.uk" ], "geo": { "@type": "GeoCoordinates", "latitude": 51.48914, "longitude": 0.084138 }, "areaServed": [ { "@type": "City", "name": "London" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 1, "suggestedMaxAge": 4 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 3.5, "reviewCount": 21, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Dr Hamida" }, "reviewBody": "Yesterday was my daughter’s first day at the nursery, and it was a really wonderful experience. She absolutely loved it! The teachers, Chathurika and Ope, are amazing. They welcomed her very warmly and explained everything to her so kindly and patiently. My daughter felt comfortable and happy from the very first day. First Step Nursery is truly awesome. I am giving 5 stars and a well-deserved positive review.", "datePublished": "2025-12-30T10:52:25.055861310Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Lalle Pursglove" }, "reviewBody": "Our family had a great and consistent experience at this nursery from 2019 through to summer 2025, for our two children who both started in the baby room at 11 months through to leaving for school. I really appreciate the “home from home” feel and the way staff (where turnover has been low, in our experience) know each child well and how to engage with and support their development. Fresh meals are cooked on site daily, and the office has always been prompt to reply which is appreciated. Convenient location for either Plumstead station or quick bus ride to Woolwich for Elizabeth line.", "datePublished": "2025-09-13T20:26:59.785966123Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "rabiah olayinka" }, "reviewBody": "All my 4 kids attended this nursery and my experience with the nursery is indescribable. All staff members are friendly, kind and always ready to help. The manager(Chippo) went above and beyond for my family when I needed her to vouch for me and I will forever be grateful.\n\nA good place to lay the learning foundation for your kids.", "datePublished": "2025-08-17T06:41:44.302340246Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Heather Coleman" }, "reviewBody": "My son has attended First Steps in Plumstead since he was 14 months old. He is now 3.5 and he is so happy there. The setting is small with babies, toddlers and preschoolers split out into separate rooms. Communication is frequent and the staff are kind and caring. They know every child and know my son extremely well. Nursery is open 7-7 which is perfect for busy parents. Would highly recommend.", "datePublished": "2025-06-23T18:41:14.910659715Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Mirela Catana" }, "reviewBody": "Avoid this nursery if you have a Sen child. The staff is very rude, and do not care about your child learning and development. They only see your child as a problem even if your child does little things, like not sharing or not listening all the time, which is normal for their age(3-5y).The staff and management don't care about your child, never give you a proper handover, and not communicating with the parents as well as being rude and judgemental. For them all the children should be the same. I'm very disappointed with this nursery and the staff, but happy that my boy doesn't have to waste his time there. Lots of the qualified staff left this nursery which obviously had a bad impact in the overall quality of service.\nI will thank you just the very few persons that were empathetic and connected with my boy and made him feel loved and welcomed and gave him cuddles when he needed. The other staff members should go to some extra courses and learn how to help, love and understand children no matter their abilities as well as respect and support parents that have children with Sen or children with more challenging behaviour and not making them feel guilty if their children have had a bad day at nursery.", "datePublished": "2025-04-03T08:25:11.471942Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "London", "item": "https://www.nurseryadvice.co.uk/search?region=London" }, { "@type": "ListItem", "position": 4, "name": "First Step Daycare & Nursery", "item": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/first-step-daycare-nursery-ltd-se18-7an-ey483083#faq", "mainEntity": [ { "@type": "Question", "name": "What curriculum approach does First Step Daycare & Nursery use?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery uses a curriculum shaped around the seven areas of learning. It is designed to match each child’s developmental needs and places emphasis on communication, physical development, and personal, social and emotional skills, with learning supported through active engagement and listening adults." } }, { "@type": "Question", "name": "How does First Step Daycare & Nursery support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Staff identify individual needs early and use additional funding to provide tailored support. Specialist resources are purchased for specific children, and this helps children make strong progress. The approach focuses on close observation, targeted help, and adapting provision to each child’s learning needs." } }, { "@type": "Question", "name": "How many children attend First Step Daycare & Nursery?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery has 63 children on roll." } }, { "@type": "Question", "name": "What is First Step Daycare & Nursery working on improving?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery is working to strengthen staff understanding of how to support children with English as an additional language during play and learning, and to improve questioning so children are challenged more deeply." } }, { "@type": "Question", "name": "From what age does First Step Daycare & Nursery accept children?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery accepts children from 1 to 4 years old." } }, { "@type": "Question", "name": "Is First Step Daycare & Nursery a private nursery?", "acceptedAnswer": { "@type": "Answer", "text": "It is classed as childcare on non-domestic premises and provides full day care. The setting operates as a nursery for families in London." } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [London](/search?region=London) 4. First Step Daycare & Nursery # First Step Daycare & Nursery in London Compare Contact Nursery Ofsted: Good (Apr 2023) · 3.5 (21 parent reviews) · 78 Elmgrove Point, 77 Walmer Terrace, London, SE18 7AN · Greenwich Number of places 60 places Age range 1–4 yrs Last inspected Apr 2023 Local authority Greenwich About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery First Step Daycare & Nursery aims to cultivate confident and self-motivated children by fostering their individual interests and encouraging active engagement with their surroundings. The nursery believes in learning through meaningful experiences, supported by attentive adults, to lay a strong foundation for future learning. Located in London, SE18 7AN, First Step Daycare & Nursery operates all year round, closing only on bank holidays, with extended hours from 7 AM to 7 PM to accommodate working families. They provide comprehensive care for children aged 9 months to 5 years, including access to a variety of services and relevant practitioners, ensuring every child receives the support needed to thrive and progress at their own pace. Our ethos First Step Daycare & Nursery aims to cultivate confident and self-motivated children by fostering their individual interests and encouraging active engagement with their surroundings. They believe in learning through meaningful experiences, supported by attentive adults, to lay a strong foundation for future learning. What it's like Staff greet parents and children warmly, helping new children settle quickly and form positive attachments with their key persons. Children are happy and keen to start their day, engaging in both indoor and outdoor activities for extended periods. They develop social skills, preparing them well for future learning, including their transition to school. All year round Extended hours Emphasises individual progress ## Pricing & funding Funding accepted 15 hours — working parents (9 months–2 yrs) 30 hours — working parents (3–4 yrs) 15 hours — universal (3–4 yrs) Pricing on request This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability. [Request pricing →](https://www.firststepnursery.co.uk/contact-us) ## Key facts Opening hours 7 AM - 7 PM, open all year round except bank holidays Age range 9 months to 5 years Term time / All Year All Year Food Meals provided, with seasonal menus ### Official Ofsted Report Independent inspection of First Step Daycare & Nursery Inspection date Apr 2023 Inspection no. 10280418 Lead inspector Yemi Afolabi Safeguarding arrangements are effective [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50218335)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/EY483083) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Reveal phone number Contact Nursery [ Visit website ](https://www.firststepnursery.co.uk) 78 Elmgrove Point, 77 Walmer Terrace, London, SE18 7AN [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/0.08414/51.48914/14) [](https://www.mapbox.com/) ## Explore day nurseries near London - [Day nurseries in London](/search?q=London) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=first-step-daycare-nursery-ltd-se18-7an-ey483083) Ofsted Inspection ## Ofsted rating for First Step Daycare & Nursery Last inspected 20 April 2023 · Yemi Afolabi Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend Staff greet parents and children warmly, helping new children settle quickly and form positive attachments with their key persons. Children are happy and keen to start their day, engaging in both indoor and outdoor activities for extended periods. They develop social skills, preparing them well for future learning, including their transition to school. Inspector highlights - The long-serving manager is committed to providing high-quality education and care, regularly self-evaluating and making positive changes. - The manager uses additional funding to enrich children's learning and experiences, identifying potential areas of need and purchasing specialist resources. - The manager and staff have a well-planned and ambitious curriculum that promotes communication and language development. - Children learn about feelings and emotions through stories and expressive activities. - Parent partnerships are strong, with parents describing staff as 'kind, friendly and approachable'. Areas to develop - 1 strengthen staff's understanding of how to further support children with English as an additional language during their play and learning so that they make even better progress - 2 enhance staff's questioning techniques to challenge children's thinking and increase their knowledge to the highest possible level. Inspection #10280418 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50218335) Inclusion & environment ## How they support every child SEND provision The manager and staff identify potential areas of need and use additional funding, such as early years pupil premium, to support children. For instance, funding is used to purchase specialist resources for individual children, contributing to good progress. Outdoor space Children have opportunities to play indoors or outdoors. For example, babies enjoy using magnifying glasses to explore bugs and insects in the garden. ## Parent Reviews of First Step Daycare & Nursery 3.5 (21) ![](https://lh3.googleusercontent.com/a-/ALV-UjVWBX-w7FCnEF5BxzmMy7_vKPa_29KP_zFKU3RA_q081HE7RQ9O=s128-c0x00000000-cc-rp-mo-ba2) Dr Hamida 4 months ago Yesterday was my daughter’s first day at the nursery, and it was a really wonderful experience. She absolutely loved it! The teachers, Chathurika and Ope, are amazing. They welcomed her very warmly and explained everything to her so kindly and patiently. My daughter felt comfortable and happy from the very first day. First Step Nursery is truly awesome. I am giving 5 stars and a well-deserved positive review. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xSa2JFUnNiWHBVYUc1d1pqTjJTbVZYVTBKclptYxAB!2m1!1s0x47d8a8c8c593c565:0xbf30638b1b5b3af2) ![](https://lh3.googleusercontent.com/a/ACg8ocKq6HogULv_iKSamTTbby9AtUXxELojLNLMdaauZ1J7IkmZgg=s128-c0x00000000-cc-rp-mo) Lalle Pursglove 8 months ago Our family had a great and consistent experience at this nursery from 2019 through to summer 2025, for our two children who both started in the baby room at 11 months through to leaving for school. I really appreciate the “home from home” feel and the way staff (where turnover has been low, in our experience) know each child well and how to engage with and support their development. Fresh meals are cooked on site daily, and the office has always been prompt to reply which is appreciated. Convenient location for either Plumstead station or quick bus ride to Woolwich for Elizabeth line. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2t4NFIwbHRZVEk0Wm1Sa2NVaHdPWFJ5TmxabGFYYxAB!2m1!1s0x47d8a8c8c593c565:0xbf30638b1b5b3af2) ![](https://lh3.googleusercontent.com/a-/ALV-UjVgtAai9qV_P56Kv-qzuhx99FF8IAesZMVjDlDpE8AOAXKb7Hm4Cg=s128-c0x00000000-cc-rp-mo) rabiah olayinka 9 months ago All my 4 kids attended this nursery and my experience with the nursery is indescribable. All staff members are friendly, kind and always ready to help. The manager(Chippo) went above and beyond for my family when I needed her to vouch for me and I will forever be grateful. A good place to lay the learning foundation for your kids. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pOaWVVaDZXVTlUTjBWSUxYVmFRVkZaY25oTlExRRAB!2m1!1s0x47d8a8c8c593c565:0xbf30638b1b5b3af2) ![](https://lh3.googleusercontent.com/a/ACg8ocLPzSIzxTr1LAwY4VQfeR7tfbZrFonJc4Umk3SR9RtevOMliQ=s128-c0x00000000-cc-rp-mo) Heather Coleman 11 months ago My son has attended First Steps in Plumstead since he was 14 months old. He is now 3.5 and he is so happy there. The setting is small with babies, toddlers and preschoolers split out into separate rooms. Communication is frequent and the staff are kind and caring. They know every child and know my son extremely well. Nursery is open 7-7 which is perfect for busy parents. Would highly recommend. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT20weFV5MVpSMlphYzNKVllYWktaa3N6YVhkRU1FRRAB!2m1!1s0x47d8a8c8c593c565:0xbf30638b1b5b3af2) ![](https://lh3.googleusercontent.com/a-/ALV-UjXO3RfHcCo4z_zk-E2wYq40y399CQeRv1I4bRMvVWaBthedaIw2=s128-c0x00000000-cc-rp-mo-ba2) Mirela Catana a year ago Avoid this nursery if you have a Sen child. The staff is very rude, and do not care about your child learning and development. They only see your child as a problem even if your child does little things, like not sharing or not listening all the time, which is normal for their age(3-5y).The staff and management don't care about your child, never give you a proper handover, and not communicating with the parents as well as being rude and judgemental. For them all the children should be the same. I'm very disappointed with this nursery and the staff, but happy that my boy doesn't have to waste his time there. Lots of the qualified staff left this nursery which obviously had a bad impact in the overall quality of service. I will thank you just the very few persons that were empathetic and connected with my boy and made him feel loved and welcomed and gave him cuddles when he needed. The other staff members should go to some extra courses and learn how to help, love and understand children no matter their abilities as well as respect and support parents that have children with Sen or children with more challenging behaviour and not making them feel guilty if their children have had a bad day at nursery. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnTUR3NHBmYWtRRRAB!2m1!1s0x47d8a8c8c593c565:0xbf30638b1b5b3af2) Reviews from Google for First Step Daycare & Nursery. [See all on Google Maps](https://maps.google.com/?cid=13776620709236914930&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: August 2017 - April 2023 Good - August 2017 Good ## Frequently asked about First Step Daycare & Nursery ### What curriculum approach does First Step Daycare & Nursery use? ### How does First Step Daycare & Nursery support children with SEND? ### How many children attend First Step Daycare & Nursery? ### What is First Step Daycare & Nursery working on improving? ### From what age does First Step Daycare & Nursery accept children? ### Is First Step Daycare & Nursery a private nursery? ## Nearby day nurseries in London Other Ofsted-registered day nurseries close to First Step Daycare & Nursery. - [ Awaiting first inspection 0.2 mi ### Little Acorns Daycare London · SE18 7NH ](/nursery/little-acorns-daycare-se18-7nh-2784492) - [ Awaiting first inspection 0.3 mi ### Triplejoy Kidz Centre London · SE18 1SB ](/nursery/triplejoy-kidz-centre-se18-1sb-ey554134) - [ Ofsted: Good 0.3 mi ### Quaggy at Margaret Bondfield Nursery London · SE18 7LB ](/nursery/quaggy-at-margaret-bondfield-nursery-se18-7lb-ey350218) - [ Ofsted: Good 0.4 mi ### Bear Hugs Day Nursery 2 London · SE18 7TJ 5.0(9 reviews) ](/nursery/bear-hugs-day-nursery-2-se18-7tj-ey537333) - [ Ofsted: Good 0.4 mi ### St Pauls Pre-School London · SE18 1LA ](/nursery/st-pauls-pre-school-se18-1la-509586) - [ Ofsted: Good 0.5 mi ### The Anchor SENDfriendly Centre London · SE18 1BS ](/nursery/the-anchor-sendfriendly-centre-se18-1bs-2624880) [See all nurseries in London →](/search?q=London) ### Are you the owner of this nursery? 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