--- title: "First Steps Day Nursery, Redhill | Ofsted: Good | Reviews" url: https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618 description: "First Steps, a day nursery in Redhill — rated Good by Ofsted and 4.7/5 from 18 reviews. See fees, opening hours and photos. Compare nearby nurseries." lang: en-GB --- Nursery Advice: https://www.nurseryadvice.co.uk/ Claim Your Nursery: https://www.nurseryadvice.co.uk/claim # First Steps in Redhill Ofsted: Good (Jul 2021) · 4.7 (18 Google reviews) · 18 Albury Road, Merstham, Redhill, RH1 3LS · Surrey Number of places 60 places Age range 0–4 yrs Last inspected Jul 2021 Local authority Surrey ## About this day nursery First Steps Nursery, established in 1991, provides comprehensive childcare for children aged six months to five years. The day nursery is thoughtfully designed with age-specific playrooms and ample outdoor space, fostering a stimulating environment for exploration and learning. The dedicated and qualified staff are trained in Paediatric First Aid and Safeguarding, ensuring a secure and nurturing setting. The curriculum adheres to the Early Years Foundation Stage (EYFS) framework, encouraging development across all areas through play, fun, and exploration. Children benefit from homemade meals prepared on-site by a nursery chef. The day nursery maintains an active partnership with parents through a digital app, providing real-time updates. As a Sing & Sign affiliated nursery, it incorporates a communication programme to support early speech development. Located conveniently within a short walk from Merstham station and a drive from Redhill, the nursery offers on-site parking for easy drop-off and pick-up. Our ethos The First Steps Nursery programme is committed to the Early Years Foundation Stage (EYFS) framework, emphasising development across all areas through play, fun, and exploration. As a Sing & Sign affiliated nursery, they incorporate a communication programme to support early speech development. What it's like Children arrive and settle quickly, engaging in activities that enable immediate learning. They develop good relationships with staff, supported by an effective key-person system that enhances their emotional well-being. Children also form good friendships and enjoy imaginative play. Established 1991 EYFS Curriculum Homemade Meals Sing & Sign Affiliated Large Outdoor Area ## Pricing & funding Pricing on request This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability. Request pricing → (https://firststepsnursery.com/contact-us) ## Key facts Food Homemade meals prepared on-site by nursery Chef Opening hours 8:00 to 6:00 Monday to Friday Age range 6 months to 5 years Registered with Ofsted 2000 Ofsted Inspection ## Ofsted rating for First Steps Last inspected 26 July 2021 · Helen Penticost Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend Inspector highlights - Staff have a secure knowledge of children's abilities and learning needs, effectively planning for the curriculum and ensuring all children make progress. - Toddlers thoroughly enjoy yoga sessions, recognising positions from cue cards and persevering to balance on one leg. - Partnerships with parents are good, with the manager regularly seeking parent views and staff using an online system to share child development details. - Staff support children's communication and language skills effectively, with babies enjoying singing and signing, and toddlers showing great enjoyment in books. - The manager engages with staff continually to ensure she is fully aware of any pressures on their well-being from their workload, and has revised the supervision and appraisal system to be more supportive. Areas to develop - 1 embed the new system of planning for children's interest and learning needs to ensure that all staff are secure in their knowledge of the process - 2 provide further opportunities for young children to develop their large-muscle and climbing skills - 3 evaluate and revise the areas used by babies to allow staff to explore further ways in which to provide more interest and intrigue for babies in their environment. Inspection #10202690 · Source: Ofsted View full Ofsted report (https://files.ofsted.gov.uk/v1/file/50168004) Inclusion & environment ## How they support every child SEND provision Staff seek additional support for children who need extra help with their learning and development. They use funding effectively to support children's individual interest and learning needs. Outdoor space Babies and pre-school children have opportunities to enhance their large-muscle skills required for learning to climb. However, toddlers do not have to same opportunities, which does not enable them to learn about taking risks or to build on their climbing skills. ## Google Reviews of First Steps 4.7 (18 Google reviews) Natalia Folga 6 months ago Lovely nursery with amazing people! First Steps is truly a special place. It feels very different from other nurseries I visited — it’s smaller and more personal, which made the whole transition so much easier for my daughter. The staff turnover is low, and you can really feel the stability and experience within the team. The children get to go out for lots of different activities, which I absolutely love, and the app they use makes it so easy to stay updated with photos and little notes about her day. My daughter has separation anxiety and is naturally very shy, so finding somewhere she would be genuinely cared for was incredibly important to me. The team at First Steps went above and beyond to make sure she got all the cuddles and reassurance she needed, helping her adjust gently and at her own pace. I’m so grateful for the warmth, patience, and dedication they’ve shown. I couldn’t have asked for a better nursery. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2t3NU5HRXdObmRXVFhKaGJsaFlPVlJLVFU5d2IzYxAB!2m1!1s0x4875fb7cecd141a3:0xa1c6dccb06c53c82) Amy Allen 10 months ago We're so grateful to the whole team for such a wonderful and memorable graduation ceremony. It was clear how much care and effort went into every detail, and we really appreciate it. It's bittersweet that our child will be leaving First Steps soon (who's been with the nursery since age of 1!), we're sad to be saying goodbye, but so thankful for all the special memories, learning, and growth he's had while being part of the nursery. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2tVM2RXWndaa0paV0dsTWFFTjZkbFpMTTJKaFVGRRAB!2m1!1s0x4875fb7cecd141a3:0xa1c6dccb06c53c82) Preeti Nair a year ago My daughter recently graduated from First Steps Nursery with a very heavy heart as she won’t be seeing the same teachers in her new school.. Alice is the one who welcomed us 2years back, warmth in her eyes and smile and connected immediately with my daughter. It is a very cute, colourful setup with areas for the kids to learn and play around. My daughter is very fond of Ms Filiz and also likes Liz, Sophie, Constance coz they made her feel safe and listened to her attentively. All the other teachers in First Steps are very kind and actively involved. The Sports day, Christmas Day, Picnics etc are really fun, even for the parents. They take lot of effort to engage our kids in a positive manner. I shall miss visiting First Steps.. it is a safe haven for our kids.. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNIal9lRHBBRRAB!2m1!1s0x4875fb7cecd141a3:0xa1c6dccb06c53c82) Deborah Annan 2 years ago One of the best nursery’s I will confidently recommend to anyone who is looking for one. As a first time Mum I had a lot of anxiety and concerns taking my little boy (only 11 months) to the nursery. Especially hearing/reading about all the horrifying stories and experiences of people with nurseries. However, Fortunately and very thankfully I have had the best of experience with First Steps Nursery (Merstham)! I am constantly amazed and frankly impressed with the outstanding service and wholistic nursery approach adopted by the team. Child-to-teacher ratio is excellent! Amazing,kind and supportive staff every step of the way. Excellent curriculum/ activities to engage the children. Great communication and feedback/support with your child’s progress. I have seen massive improvements in my child and I am absolutely delighted I chose First Steps Nursery for my little boy❤️ Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNWZ0wzc3lBRRAB!2m1!1s0x4875fb7cecd141a3:0xa1c6dccb06c53c82) Sophia Allen 4 years ago My son has been at First Steps for just under a year - the nursery have been fantastic, our little one has thrived in their care after finding nursery a really tough adjustment at first. The staff in the baby room are kind, nurturing and loving which is evident just from the small interactions we have each day and my son goes to them with open arms & cuddles. Our sons key worker is one in a million & we couldn't be more grateful for how she has bonded with our son & made us feel completely reassured that he is in the best hands. We get regular updates on the app which is great and much appreciated. The menu is always healthy & varied, the outdoor facilities are fantastic and always being improved. The rooms are bright, well equipped and the children always seem to be having a great time from the pics we see. I'm looking forward to my son moving to Toddler Room with the team there who seem as equally switched on, kind, loving and friendly and we think he'll continue to love nursery & thrive in the First Steps environment. Would definitely recommend to anyone in the area. Read on Google (https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUQyNk56ZGxRRRAB!2m1!1s0x4875fb7cecd141a3:0xa1c6dccb06c53c82) Reviews from Google for First Steps. See all on Google Maps (https://maps.google.com/?cid=11657247450045168770&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Improved from Requires improvement → Good in 2021 Date: August 2014 - July 2021 Good - February 2020 Requires improvement - September 2017 Good - August 2014 Good ## Frequently asked about First Steps ### How can First Steps be contacted? ### When was First Steps established? ### What do First Steps staff qualifications include? ### What is First Steps working on improving? ### How does First Steps support children with SEND? ### From what age does First Steps accept children? ### Does First Steps have an Ofsted rating? ### Is First Steps a private nursery? ## Nearby day nurseries in Redhill Other Ofsted-registered day nurseries close to First Steps. - Ofsted: Good 0.6 mi ### Kiddi Caru Nursery Redhill · RH1 2NX 5.0(5 Google reviews) https://www.nurseryadvice.co.uk/nursery/kiddi-caru-nursery-rh1-2nx-ey491816 - Ofsted: Good 0.8 mi ### Brambly House Montessori School Redhill · RH1 3DB https://www.nurseryadvice.co.uk/nursery/brambly-house-montessori-school-rh1-3db-ey545103 - Ofsted rating unavailable 1.6 mi ### The Hawthorns Nursery Redhill · RH1 4QJ https://www.nurseryadvice.co.uk/nursery/the-hawthorns-nursery-rh1-4qj-2752586 - Awaiting first inspection 1.7 mi ### Nutfield Nursery (Surrey) Surrey · RH1 4JA https://www.nurseryadvice.co.uk/nursery/nutfield-nursery-surrey-limited-rh1-4ja-2832408 - Awaiting first inspection 1.8 mi ### Tall Trees Day Nursery Wray Common Reigate · RH2 0LR https://www.nurseryadvice.co.uk/nursery/tall-trees-day-nursery-wray-common-rh2-0lr-2868633 - Ofsted: Good 1.9 mi ### Redhill Baptist Church Pre-School Redhill · RH1 6AE https://www.nurseryadvice.co.uk/nursery/redhill-baptist-church-pre-school-rh1-6ae-122606 See all nurseries in Redhill →: https://www.nurseryadvice.co.uk/search?q=Redhill ### Are you the owner of this nursery? 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Compare nearby nurseries.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618#nursery", "name": "First Steps", "url": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "18 Albury Road", "addressLocality": "Merstham", "postalCode": "RH1 3LS" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618#webpage" }, "telephone": "01732 215136", "email": "info@firststepsnursery.com", "sameAs": [ "https://firststepsnursery.com" ], "geo": { "@type": "GeoCoordinates", "latitude": 51.259183, "longitude": -0.149339 }, "areaServed": [ { "@type": "City", "name": "Redhill" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 4 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4.7, "reviewCount": 18, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Natalia Folga" }, "reviewBody": "Lovely nursery with amazing people!\n\nFirst Steps is truly a special place. It feels very different from other nurseries I visited — it’s smaller and more personal, which made the whole transition so much easier for my daughter. The staff turnover is low, and you can really feel the stability and experience within the team. The children get to go out for lots of different activities, which I absolutely love, and the app they use makes it so easy to stay updated with photos and little notes about her day.\n\nMy daughter has separation anxiety and is naturally very shy, so finding somewhere she would be genuinely cared for was incredibly important to me. The team at First Steps went above and beyond to make sure she got all the cuddles and reassurance she needed, helping her adjust gently and at her own pace.\n\nI’m so grateful for the warmth, patience, and dedication they’ve shown. I couldn’t have asked for a better nursery.", "datePublished": "2025-11-19T21:09:37.255471956Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 4, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Amy Allen" }, "reviewBody": "We're so grateful to the whole team for such a wonderful and memorable graduation ceremony. It was clear how much care and effort went into every detail, and we really appreciate it.\n\nIt's bittersweet that our child will be leaving First Steps soon (who's been with the nursery since age of 1!), we're sad to be saying goodbye, but so thankful for all the special memories, learning, and growth he's had while being part of the nursery.", "datePublished": "2025-07-16T15:53:40.555702636Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Preeti Nair" }, "reviewBody": "My daughter recently graduated from First Steps Nursery with a very heavy heart as she won’t be seeing the same teachers in her new school.. Alice is the one who welcomed us 2years back, warmth in her eyes and smile and connected immediately with my daughter. It is a very cute, colourful setup with areas for the kids to learn and play around. My daughter is very fond of Ms Filiz and also likes Liz, Sophie, Constance coz they made her feel safe and listened to her attentively. All the other teachers in First Steps are very kind and actively involved. The Sports day, Christmas Day, Picnics etc are really fun, even for the parents. They take lot of effort to engage our kids in a positive manner. I shall miss visiting First Steps.. it is a safe haven for our kids..", "datePublished": "2024-09-10T07:50:07.763278Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Deborah Annan" }, "reviewBody": "One of the best nursery’s I will confidently recommend to anyone who is looking for one.\n\nAs a first time Mum I had a lot of anxiety and concerns taking my little boy ( only 11 months) to the nursery. Especially hearing/reading about all the horrifying stories and experiences of people with nurseries.\n\nHowever, Fortunately and very thankfully I have had the best of experience with First Steps Nursery (Merstham)!\n\nI am constantly amazed and frankly impressed with the outstanding service and wholistic nursery approach adopted by the team.\n\nChild-to-teacher ratio is excellent! Amazing,kind and supportive staff every step of the way.\n\nExcellent curriculum/ activities to engage the children.\n\nGreat communication and feedback/support with your child’s progress.\n\nI have seen massive improvements in my child and I am absolutely delighted I chose First Steps Nursery for my little boy❤️", "datePublished": "2023-12-04T20:51:31.560899Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Sophia Allen" }, "reviewBody": "My son has been at First Steps for just under a year - the nursery have been fantastic, our little one has thrived in their care after finding nursery a really tough adjustment at first. The staff in the baby room are kind, nurturing and loving which is evident just from the small interactions we have each day and my son goes to them with open arms & cuddles. Our sons key worker is one in a million & we couldn't be more grateful for how she has bonded with our son & made us feel completely reassured that he is in the best hands.\nWe get regular updates on the app which is great and much appreciated. The menu is always healthy & varied, the outdoor facilities are fantastic and always being improved.\nThe rooms are bright, well equipped and the children always seem to be having a great time from the pics we see.\nI'm looking forward to my son moving to Toddler Room with the team there who seem as equally switched on, kind, loving and friendly and we think he'll continue to love nursery & thrive in the First Steps environment.\nWould definitely recommend to anyone in the area.", "datePublished": "2022-05-05T09:33:50.519937Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "South East", "item": "https://www.nurseryadvice.co.uk/search?region=South%20East" }, { "@type": "ListItem", "position": 4, "name": "First Steps", "item": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/first-steps-rh1-3ls-122618#faq", "mainEntity": [ { "@type": "Question", "name": "How can First Steps be contacted?", "acceptedAnswer": { "@type": "Answer", "text": "First Steps can be contacted by phone on 01732 215136, by email at info@firststepsnursery.com, or through its website at https://firststepsnursery.com. The listing places the nursery at 18 Albury Road, Redhill, RH1 3LS." } }, { "@type": "Question", "name": "When was First Steps established?", "acceptedAnswer": { "@type": "Answer", "text": "First Steps was founded in 1991. The nursery has also been registered since 22 January 2000." } }, { "@type": "Question", "name": "What do First Steps staff qualifications include?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery describes its staff as friendly, experienced and qualified. It also states that staff hold Paediatric First Aid training, DBS checks and a safeguarding certificate." } }, { "@type": "Question", "name": "What is First Steps working on improving?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery is working on strengthening planning for children’s interests and learning needs, giving younger children more chances to develop climbing and large-muscle skills, and improving the baby areas so staff can offer more interest in the environment." } }, { "@type": "Question", "name": "How does First Steps support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Staff seek additional support for children who need extra help with learning and development. Funding is used to support individual interests and learning needs, and children’s progress is tracked alongside partnership working with families." } }, { "@type": "Question", "name": "From what age does First Steps accept children?", "acceptedAnswer": { "@type": "Answer", "text": "First Steps accepts children from 0 to 4 years old. The nursery’s website also refers to care from six months up to five years." } }, { "@type": "Question", "name": "Does First Steps have an Ofsted rating?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. First Steps is rated Good, with the most recent inspection dated 26/07/2021." } }, { "@type": "Question", "name": "Is First Steps a private nursery?", "acceptedAnswer": { "@type": "Answer", "text": "First Steps is classed as childcare on non-domestic premises and offers full day care." } } ] } ] } ] ```