---
title: "Gbnfc At Chinnbrook Centre — Rated Good by Ofsted"
description: "Gbnfc At Chinnbrook Centre, a nursery in Birmingham — Ofsted-rated Good. See opening hours, fees, photos, parent reviews and contact details on Nursery Advice."
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              "reviewBody": "This is not a safe, professional, or supportive environment, not for staff, and certainly not for the children in its care.\n\nThe issues begin at the top. The manager displays a complete lack of leadership, professionalism, and compassion. Concerns raised by staff,  including serious ones around safeguarding and working conditions , are routinely dismissed. Rather than acknowledging problems or trying to resolve them, management often shifts blame back onto the staff member who raised the issue, creating a hostile and intimidating environment. There is a clear culture of fear and control, where speaking up is discouraged and punished.\n\nUnfortunately, this behaviour trickles down. Senior staff often avoid their responsibilities, take advantage of others, and make derogatory remarks about how they are “above” doing certain tasks. Many display a sense of entitlement and a belief that they can act however they please without consequence and sadly, this is often true. Those in management positions allow this behaviour to continue unchecked, while the genuinely hard-working and dedicated staff are left to pick up the slack. These staff members are frequently overworked, undervalued, and pushed to their limits without recognition or support.\n\nThe nursery is severely understaffed, and what’s more worrying is the imbalance in qualifications. There are more unqualified staff members than qualified ones, which is extremely concerning given the level of care and responsibility required in an early years setting. This has a direct and negative impact on the children, who are often left without the appropriate support or attention they need. Basic tasks and individual care are sometimes delayed or overlooked, not due to a lack of effort by those who care, but because there are simply not enough trained staff to meet the demands.\n\nMany staff are left to manage beyond their capacity, while others, often those in senior roles, hand off their duties or avoid them altogether. This creates chaos, frustration, and, most importantly, compromises the safety and wellbeing of the children. It is impossible to ensure consistent, high-quality care in such an environment.\n\nEven more concerning are the unresolved safeguarding issues. Numerous safeguarding concerns have been brought to the attention of management, yet there has been little to no meaningful response. Ignoring these kinds of concerns is not only irresponsible but dangerous. It shows a clear disregard for the safety of the children and a failure to follow basic safeguarding protocols.\n\nIn addition to internal issues, there have been multiple break-ins at the nursery during the night. Individuals have accessed the building and used children’s resources for unknown purposes. Despite these security breaches, no serious measures have been taken to improve site security. This alone should raise major red flags for any parent.\n\nThe cumulative result of all of this is a nursery that is failing , failing its staff, failing its responsibilities, and most importantly, failing the children it is supposed to nurture and protect. It is not just poorly managed; The environment is toxic.\n\nTo any parent or guardian considering this nursery, please reconsider. There are far better, safer, and more caring environments out there for your child. You deserve peace of mind when you drop your child off each day. At GBNFC Chinnbrook Centre, that peace of mind simply isn’t possible.\n\nChildren deserve better. Staff deserve better. And families deserve better.",
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              "reviewBody": "I am not usually an individual to write negative reviews, however I have had to on this occasion to make others aware.\nWhen initially viewing the nursery, they were very welcoming and showed several really positive settings that would be suitable to children of all capabilities. As my first child has autism, they showed us a sensory room and facilities that would be suited to him. They mentioned that they would take on children of all capabilities and had plenty of availability/ capacity.\nHowever once that part was over, we had settling in sessions with my first child who has autism, the staff were quick to dismiss him and mention that they could not facilitate him due to his needs, although this was contrary to what we were informed initially. We asked why they had certain facilities if they were not willing to take on children with specific needs, however they were quick to dismiss this and say that they do but the staff cannot cope. At this stage we left and found a place at another nursery for him.\nWhere it became worse, is our second child who does not have autism, however speech was slightly delayed due to living with a non verbal autistic brother, we tried this nursery again. Same introduction was really positive, and on settling in sessions they rejected him on the basis that they couldn't facilitate him. Right at the end of the session, my son started singing nursery rhymes which made them look at each other surprised that he can actually say a few words etc.\nIt came across that they only like to take on children who are easy to manage and have relatively little to no needs.\nIf you have a child with special needs or not, I would highly discourage even considering this nursery, as they have got facilities to provide and make these claims clearly on initial intro, however just want the easy way out and generate their business.\nVery disappointed, my wife was in tears as having the first child rejected we understood maybe they couldn't cope, however a second child also rejected was rubbing salt into the wounds, as he is now doing very well at another nursery who were very happy to take him on and he has shown excellent development with no concerns. It really made us think as parents we are doing something wrong in the upbringing of our children, as they were both rejected.\nDo not be an advocate of nurseries like this! I hope the parents that read/ view this review can support us in making it clear to nurseries like this, that we do not support such organisations that are not inclusive whether as parents we have able or disabled children!",
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              "reviewBody": "Unsure why there is negative reviews on this nursery. My daughter had a child minder awful experience, she was shaking when I mentioned her name. She wasnt feeding her. My confident little girl was becoming anxious! So I decided to try a nursery after viewing 7 I viewed Chinnbrook and they explained they provide settling in sessions\nAll the staff are very nice, good handovers at pick up and my daughter loves it here. They do loads of different activities and she actually eats well there when she is honestly such a picky eater.\nSo far had a very good experience and she will be staying here until she starts school!\nThe manager Armani is lovely and always answers questions I have. Shamila at reception is always happy and bright in the morning and super helpful too. There has been some new staff start and they have all been nice. My child loves it here and I feel content sending her in to a place she is looked after and has fun!",
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              "reviewBody": "My child attended Chinnbrook and I can honestly say he thrives in the nursery. He has cerebral palsy and complex health needs. Helen, Pauline and the staff cared for him as if he was the only child there. He was supported in every way and was very happy at nursery. He wanted to stay longer when we collected him at the end of the morning session so we increased his hours so he could have the whole day. Helen ensured that there was training for all the staff around his disabilities so they could care for him properly. Once my child left for school Helen and Pauline made themselves available for support and he even continued to use the sensory room. They supported him through bereavement of a child in our family. Helen and Pauline are both child focused and always strive to do their best for the children. You will find it hard to find such dedicated and caring ladies. Thank you Helen and Pauline for everything you have done and continue to do.",
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# Gbnfc At Chinnbrook Centre

Compare Contact Nursery 

Ofsted: Good

(Oct 2022) 

· 3.9 (14 parent reviews)  · 213 Trittiford Road, Birmingham, B13 0ET · Birmingham 

Number of places

70 places

Age range

2–4 yrs

Last inspected

Oct 2022

Local authority

Birmingham

About 

-   About 
-   Pricing 
-   Ofsted 
-   Inclusion 
-   Reviews 
-   FAQ 

-   [About](#about)
-   [Pricing](#pricing)
-   [Ofsted](#ofsted)
-   [Inclusion](#inclusion)
-   [Reviews](#reviews)
-   [FAQ](#faq)

Email Nursery

## About this day nursery

GBNFC at The Chinnbrook Centre provides comprehensive full-day care for children aged 2-5 years, operating from 8 am to 6 pm, Monday to Friday, for 48 weeks of the year. The centre, situated in Billesley, Birmingham, was established in 2001 as the West Midlands' first Surestart Children’s Centre and transitioned to GBNFC at The Chinnbrook Centre in September 2016.

Its educational philosophy centres on creating an inspiring, engaging, and child-centred environment that adapts to children's interests. The nursery boasts expansive indoor spaces, a sensory room, and a partially covered outdoor area, as well as a large play area.

The main nursery is divided into two age groups: 2-3 year olds and 3-5 year olds. A variety of funded sessions are available for 2, 3, and 4-year-olds, alongside fee-paying wrap-around and day care options.

The centre emphasises a learning approach that incorporates authentic, real-life objects to foster a deep understanding of the world and encourages respect for objects and people. The manager, Amaani, who has over two decades of experience in childcare, is dedicated to delivering high-quality care and education, fostering strong relationships with parents, and nurturing children's physical, social, emotional, and intellectual development in a warm, friendly, and fun-filled setting.

Our ethos

The nursery's educational philosophy centres on creating an inspiring, engaging, and child-centred environment that adapts to children's interests. They emphasise a learning approach that incorporates authentic, real-life objects to foster a deep understanding of the world.MgOThey are committed to nurturing children's physical, social, emotional, and intellectual development in a warm, friendly, and fun-filled setting.

What it's like

Children arrive happily and separate confidently from their parents, eager to join their friends. They receive a warm welcome from kind and caring staff, which helps them settle in quickly. Children behave well, listen carefully, and are kind and considerate towards each other.

Full-day care Sensory room Child-centred learning Funded sessions available Dedicated and experienced staff 

## Pricing & funding

Funding accepted

15 hours — eligible 2-year-olds 15 hours — universal (3–4 yrs) 30 hours — working parents (3–4 yrs) 

Pricing on request 

This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability.

### Official Ofsted Report

Independent inspection of Gbnfc At Chinnbrook Centre

Inspection date

Oct 2022

Inspection no.

10238242

Safeguarding arrangements are effective

[Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50197970)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/EY539636)

Visit or enquire

### Book a show-around

Most settings reply within 48 hours.

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Get in touch

### Contact

Reveal phone number [

Visit website ](https://grendon-billesley-nursery.co.uk/gbnfc-at-the-chinnbrook-centre/)

213 Trittiford Road, Birmingham, B13 0ET 

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## Key facts

Opening hours

8am – 6pm, Monday to Friday, 48 weeks a year

Session types

full day care, funded sessions, wrap around care, day care

Age range

2-5 years

Ofsted Inspection

## Ofsted rating for Gbnfc At Chinnbrook Centre

Last inspected 3 October 2022

Safeguarding effective 

Overall effectiveness 

Good 

Quality of education 

Good 

Behaviour and attitudes 

Good 

Personal development 

Good 

Leadership and management 

Good 

What it's like to attend

Children arrive happily and separate confidently from their parents, eager to join their friends. They receive a warm welcome from kind and caring staff, which helps them settle in quickly. Children behave well, listen carefully, and are kind and considerate towards each other.

Inspector highlights

-   Children arrive happily, confidently separate from their parents and are keen to join their friends in their play. 
-   Children behave well. They listen carefully and follow instructions well. 
-   Managers and staff ensure good support for children who have SEND is arranged at the earliest opportunity. 
-   Effective early assessments are used to help identify where children may need extra support. 
-   Children's physical development is well promoted. They enjoy being physically active outdoors, where they have opportunities to ride tricycles, run and learn to balance carefully on the equipment. 

Areas to develop

-   1 develop ways to extend learning opportunities during some group activities and transition times, to enable all children to become engaged and involved 
-   2 build on the plans for children's next steps in learning to provide even more challenge to help them make the best possible progress in their development. 

Inspection #10238242 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50197970)

## What parents say

Verbatim quotes recorded in the Ofsted inspection

> Parents express their complete satisfaction with the nursery.

Inclusion & environment

## How they support every child

SEND provision

Staff have high expectations of all children, including those with special educational needs and/or disabilities (SEND). They quickly recognise and respond to children who may require extra emotional support, introducing varied sensory experiences to help calm and reassure them. Managers and staff ensure good support for children who have SEND is arranged at the earliest opportunity through effective early assessments and good partnerships with other professionals.

Outdoor space

Children enjoy being physically active outdoors, where they have opportunities to ride tricycles, run and learn to balance carefully on the equipment. Pre-school children skilfully ride tricycles around the garden, negotiating a one-way system while pretending to stop at the petrol station to fill up with fuel.

## Parent Reviews of Gbnfc At Chinnbrook Centre

3.9 

(14) 

![](https://lh3.googleusercontent.com/a/ACg8ocIYZaOApEnFolfjYU3GBoI90H7_eN8TQa4MRl4PiPN6aBa45Q=s128-c0x00000000-cc-rp-mo-ba2)

Simona Jurgauskaite

10 months ago

Amazing nursery. My 4 year old is very difficult in some aspects and they never gave up and I could feel that they really cared about my sons well being while settling in, having difficulty with settling. Due to incredible nursery staff my son now loves nursery and doesn't even want to leave at times! The nursery uses visual signs to indicate transitioning, some simple sign language to express needs. My son gains more and more confidence each time he goes there, comes back speaking more and learns new things. Lovely nursery and lovely staff.. Would definitely recommend.

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pCcVUwUkROMWswWW1aNlNEQkxTa3RoYzBOT1JHYxAB!2m1!1s0x4870b95ad7ff3b1d:0xc2cc72a4b9a05c70)

![](https://lh3.googleusercontent.com/a/ACg8ocIJLh3w0p8hrngpS69ZcFk_5vpGLXY1FuJxvnhevcQhQazjLV8=s128-c0x00000000-cc-rp-mo)

Anna Bibi

8 months ago

This is not a safe, professional, or supportive environment, not for staff, and certainly not for the children in its care. The issues begin at the top. The manager displays a complete lack of leadership, professionalism, and compassion. Concerns raised by staff, including serious ones around safeguarding and working conditions , are routinely dismissed. Rather than acknowledging problems or trying to resolve them, management often shifts blame back onto the staff member who raised the issue, creating a hostile and intimidating environment. There is a clear culture of fear and control, where speaking up is discouraged and punished. Unfortunately, this behaviour trickles down. Senior staff often avoid their responsibilities, take advantage of others, and make derogatory remarks about how they are “above” doing certain tasks. Many display a sense of entitlement and a belief that they can act however they please without consequence and sadly, this is often true. Those in management positions allow this behaviour to continue unchecked, while the genuinely hard-working and dedicated staff are left to pick up the slack. These staff members are frequently overworked, undervalued, and pushed to their limits without recognition or support. The nursery is severely understaffed, and what’s more worrying is the imbalance in qualifications. There are more unqualified staff members than qualified ones, which is extremely concerning given the level of care and responsibility required in an early years setting. This has a direct and negative impact on the children, who are often left without the appropriate support or attention they need. Basic tasks and individual care are sometimes delayed or overlooked, not due to a lack of effort by those who care, but because there are simply not enough trained staff to meet the demands. Many staff are left to manage beyond their capacity, while others, often those in senior roles, hand off their duties or avoid them altogether. This creates chaos, frustration, and, most importantly, compromises the safety and wellbeing of the children. It is impossible to ensure consistent, high-quality care in such an environment. Even more concerning are the unresolved safeguarding issues. Numerous safeguarding concerns have been brought to the attention of management, yet there has been little to no meaningful response. Ignoring these kinds of concerns is not only irresponsible but dangerous. It shows a clear disregard for the safety of the children and a failure to follow basic safeguarding protocols. In addition to internal issues, there have been multiple break-ins at the nursery during the night. Individuals have accessed the building and used children’s resources for unknown purposes. Despite these security breaches, no serious measures have been taken to improve site security. This alone should raise major red flags for any parent. The cumulative result of all of this is a nursery that is failing , failing its staff, failing its responsibilities, and most importantly, failing the children it is supposed to nurture and protect. It is not just poorly managed; The environment is toxic. To any parent or guardian considering this nursery, please reconsider. There are far better, safer, and more caring environments out there for your child. You deserve peace of mind when you drop your child off each day. At GBNFC Chinnbrook Centre, that peace of mind simply isn’t possible. Children deserve better. Staff deserve better. And families deserve better.

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pGRFRsSXRRMkp2Um14TVRtbDZaVXB3UlMxVlpFRRAB!2m1!1s0x4870b95ad7ff3b1d:0xc2cc72a4b9a05c70)

![](https://lh3.googleusercontent.com/a/ACg8ocIR5lsZCCE7bXl2Cum_5USODe0H6VXtAasemvBbSkkXVTcfmw=s128-c0x00000000-cc-rp-mo)

Sham R

2 years ago

I am not usually an individual to write negative reviews, however I have had to on this occasion to make others aware. When initially viewing the nursery, they were very welcoming and showed several really positive settings that would be suitable to children of all capabilities. As my first child has autism, they showed us a sensory room and facilities that would be suited to him. They mentioned that they would take on children of all capabilities and had plenty of availability/ capacity. However once that part was over, we had settling in sessions with my first child who has autism, the staff were quick to dismiss him and mention that they could not facilitate him due to his needs, although this was contrary to what we were informed initially. We asked why they had certain facilities if they were not willing to take on children with specific needs, however they were quick to dismiss this and say that they do but the staff cannot cope. At this stage we left and found a place at another nursery for him. Where it became worse, is our second child who does not have autism, however speech was slightly delayed due to living with a non verbal autistic brother, we tried this nursery again. Same introduction was really positive, and on settling in sessions they rejected him on the basis that they couldn't facilitate him. Right at the end of the session, my son started singing nursery rhymes which made them look at each other surprised that he can actually say a few words etc. It came across that they only like to take on children who are easy to manage and have relatively little to no needs. If you have a child with special needs or not, I would highly discourage even considering this nursery, as they have got facilities to provide and make these claims clearly on initial intro, however just want the easy way out and generate their business. Very disappointed, my wife was in tears as having the first child rejected we understood maybe they couldn't cope, however a second child also rejected was rubbing salt into the wounds, as he is now doing very well at another nursery who were very happy to take him on and he has shown excellent development with no concerns. It really made us think as parents we are doing something wrong in the upbringing of our children, as they were both rejected. Do not be an advocate of nurseries like this! I hope the parents that read/ view this review can support us in making it clear to nurseries like this, that we do not support such organisations that are not inclusive whether as parents we have able or disabled children!

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUREdGFtMXVRRRAB!2m1!1s0x4870b95ad7ff3b1d:0xc2cc72a4b9a05c70)

![](https://lh3.googleusercontent.com/a/ACg8ocLExzWH5ldiXIZTO-j87qAPq0W6aW0Om3pewRady3vco7hN8w=s128-c0x00000000-cc-rp-mo-ba3)

Zaynah Alam

2 years ago

Unsure why there is negative reviews on this nursery. My daughter had a child minder awful experience, she was shaking when I mentioned her name. She wasnt feeding her. My confident little girl was becoming anxious! So I decided to try a nursery after viewing 7 I viewed Chinnbrook and they explained they provide settling in sessions All the staff are very nice, good handovers at pick up and my daughter loves it here. They do loads of different activities and she actually eats well there when she is honestly such a picky eater. So far had a very good experience and she will be staying here until she starts school! The manager Armani is lovely and always answers questions I have. Shamila at reception is always happy and bright in the morning and super helpful too. There has been some new staff start and they have all been nice. My child loves it here and I feel content sending her in to a place she is looked after and has fun!

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNUeXRTS3B3RRAB!2m1!1s0x4870b95ad7ff3b1d:0xc2cc72a4b9a05c70)

![](https://lh3.googleusercontent.com/a/ACg8ocJbpZhj2S90Sg_2ycffuPem9CLdkIF3vf8rgvluno7FCms8ig=s128-c0x00000000-cc-rp-mo)

Sue Harris

3 years ago

My child attended Chinnbrook and I can honestly say he thrives in the nursery. He has cerebral palsy and complex health needs. Helen, Pauline and the staff cared for him as if he was the only child there. He was supported in every way and was very happy at nursery. He wanted to stay longer when we collected him at the end of the morning session so we increased his hours so he could have the whole day. Helen ensured that there was training for all the staff around his disabilities so they could care for him properly. Once my child left for school Helen and Pauline made themselves available for support and he even continued to use the sensory room. They supported him through bereavement of a child in our family. Helen and Pauline are both child focused and always strive to do their best for the children. You will find it hard to find such dedicated and caring ladies. Thank you Helen and Pauline for everything you have done and continue to do.

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSURlcUpiNXlnRRAB!2m1!1s0x4870b95ad7ff3b1d:0xc2cc72a4b9a05c70)

Reviews from Google for Gbnfc At Chinnbrook Centre. [See all on Google Maps](https://maps.google.com/?cid=14036720190421490800&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA)

Inspection history

Improved from Inadequate → Good in 2022

Date: January 2019

-   October 2022 Good 
-   April 2022 Inadequate 
-   January 2019 Outstanding 

## Frequently asked about Gbnfc At Chinnbrook Centre

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