--- title: "Headstart Nursery and Pre-School — Rated Good by Ofsted" description: "Headstart Nursery and Pre-School, a nursery in Chester — Rated Good by Ofsted. See opening hours, fees, photos and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. 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See opening hours, fees, photos and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776#nursery", "name": "Headstart Nursery and Pre-School", "url": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "32 Heath Road", "addressLocality": "Upton", "postalCode": "CH2 1HX" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776#webpage" }, "telephone": "01244 382333", "sameAs": [ "https://headstartchildcare.com/headstart-upton/" ], "geo": { "@type": "GeoCoordinates", "latitude": 53.218793, "longitude": -2.882309 }, "areaServed": [ { "@type": "City", "name": "Chester" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 5 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4, "reviewCount": 8, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Nigel D" }, "reviewBody": "This nursery started off with five stars. My daughter started in 2022, it was absolutely amazing. The staff were brilliant. Her key workers were amazingly caring and loving, until they were bought out… although hey key workers were super stars it was tragically clear how much pressure they were under. In no way is this a reflection on them. They were troopers.\n\nSadly, this all changed. When the nursery was bought out, everything changed. From the management to staff - everything was ripped up. Costs were slashed everywhere. Prices went up. How does that work? Ok I understand that costs have been rising everywhere but this was extreme. 10% in a matter of years.\n\nThe nursery relied on agency staff and put the permanent staff under a lot of pressure to carry out the key duties which agency weren’t allowed to do which included changing nappies and toilet duties - so perm staff had no choice but to constantly be changing nappies or be on toilet watch. This resulted in some beloved staff moving on. Let’s face it - no one wants to wipe bums all day long and not be able to deliver fantastic care to their children.\n\nThe changes that followed included more permanent staff leaving - including the cook who had been there for 20 years and of course the comms were limited and covered things up by using the most unimaginative lines like ‘they’ve decided to take up a new career’ - oddly enough as parents we build relationships with these people and we know that just ain’t true. They felt like leaving was the only way out. That’s sad.\n\nOne suggestion I made was about the outside of the nursery and that the parking was pretty lapse - anyone can pull into the car park and if they truly wanted to, or even by accident, drive right into the building.\n\nAfter an incident in a Liverpool nursery where this actually happened, I suggested that bollards outside the main building, in the car park, might be useful to prevent this kind of incident, and what could be an almighty disaster, accident or not; that was ignored.\n\nOn the whole - the permanent care staff are absolutely amazing. They work hard for peanuts, and they deserve better. The company who now owns them, deserve very little and have absorbed what was once a very vibrant and prosperous nursery and turned it into what I fully expect to be a car crash of a review from ofsted.\n\nI’m sad to leave such a negative review.", "datePublished": "2025-10-29T17:45:41.569570767Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Fiona Campbell" }, "reviewBody": "Some of the in-room staff are so lovely, however certain members of staff have a habit of breaking safeguarding and confidentiality rules and legislation and the management do virtually nothing about it, nor do they care. I raised 3 safeguarding complaints within a year yet no proper action was taken to stop this happening. As a parent of young children I find this quite disturbing.\n\nIf you deem the safeguarding of your child and keeping information about yourself or your children confidential from the general public then please consider a different childcare setting for your child. Ofstead are currently investigating.", "datePublished": "2022-10-30T09:26:13.920837Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Charli Harrison" }, "reviewBody": "Huge improvements across the board and a team that really is dedicated to supporting the children", "datePublished": "2025-11-20T11:13:11.551776743Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "A Forshaw" }, "reviewBody": "Friendly, caring, warm and professional childcare. Children have been / are very happy here.", "datePublished": "2021-05-29T22:08:08.234905Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Adela Cawley" }, "datePublished": "2024-06-09T09:57:24.998139Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "North West", "item": "https://www.nurseryadvice.co.uk/search?region=North%20West" }, { "@type": "ListItem", "position": 4, "name": "Headstart Nursery and Pre-School", "item": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/headstart-nursery-and-pre-school-ch2-1hx-ey101776#faq", "mainEntity": [ { "@type": "Question", "name": "How was Headstart Nursery and Pre-School rated by Ofsted?", "acceptedAnswer": { "@type": "Answer", "text": "Headstart Nursery and Pre-School was rated Good at its inspection on 26 January 2023." } }, { "@type": "Question", "name": "How are meals handled at Headstart Nursery and Pre-School?", "acceptedAnswer": { "@type": "Answer", "text": "A baby is shown eating food on the nursery website, but no fuller meal provision details are given here." } }, { "@type": "Question", "name": "What strengths were highlighted for Headstart Nursery and Pre-School?", "acceptedAnswer": { "@type": "Answer", "text": "Children benefit from a carefully planned curriculum and excellent outdoor learning. Staff help children build strong independence, and pre-school children take on important daily roles. Support for children who need extra help is put in place quickly." } }, { "@type": "Question", "name": "What is Headstart Nursery and Pre-School working on improving?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery is focusing on stronger links with other settings children attend, so care and support stay consistent. It is also working on more regular opportunities for babies to build communication and understanding skills." } }, { "@type": "Question", "name": "Which curriculum approach does Headstart Nursery and Pre-School use?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery describes a play-based approach. Its ethos places children’s individual needs and learning styles at the centre of provision, with staff aiming to build learning through varied experiences." } }, { "@type": "Question", "name": "When did Headstart Nursery and Pre-School open?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery opened in 2002 and has operated since then at its Heath Road site in Chester." } }, { "@type": "Question", "name": "Is Headstart Nursery and Pre-School suitable for under-twos?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery accepts children from 0 to 10 years, so under-twos are included in its age range." } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [North West](/search?region=North+West) 4. Headstart Nursery and Pre-School # Headstart Nursery and Pre-School Compare Contact Nursery Ofsted: Good (Jan 2023) · 4.0 (8 parent reviews) · 32 Heath Road, Upton, Chester, CH2 1HX · Cheshire West and Chester Number of places 102 places Age range 0–5 yrs Last inspected Jan 2023 Local authority Cheshire West and Chester About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery Headstart Upton, established in 2002, is a childcare facility dedicated to fostering a secure, nurturing, and engaging atmosphere where children learn through play. The nursery prides itself on supporting its staff's continuous professional development, ensuring that qualifications consistently exceed Ofsted requirements and maintaining high staff-to-child ratios. The core philosophy centres on the individual needs and learning styles of each child, believing that play is the most effective method for early development. They offer a diverse range of opportunities and experiences to help children flourish, alongside broadening their perspectives by acknowledging diverse family backgrounds. The committed team is crucial to upholding this ethos. The nursery features various rooms tailored to different age groups, including Seedlings for infants, Willows for toddlers, Chestnuts for two and three-year-olds, and Acorns for pre-school children, each designed to provide age-appropriate stimulation and development. Additionally, Headstart Upton offers an Oaks room, which functions as a before/after school and holiday club, conveniently located near Upton Heath Primary School for easy drop-offs and pick-ups. The nursery emphasises preparing children for school by focusing on language, listening, mathematical confidence, reading, and writing skills, all while nurturing self-esteem and a positive approach to new experiences through enjoyable play-based learning. Our ethos The children’s individual needs and learning styles are at the heart of our nursery’s. We believe children learn best through play and provide the children with the head start they need in their early years through a wide range of opportunities and experiences in order for them to flourish. We aim to broaden minds and outloooks on life by understanding families’ backgrounds and experiences. Our team are the vital part to the delivery of our ethos and we are committed to supporting their continual professional development and well being. What it's like Children at Headstart Nursery and Pre-School enjoy a well-planned, engaging curriculum that promotes happiness and significant learning progress. Staff tailor learning experiences to individual children's interests and developmental stages, using resources like favourite books to deepen engagement. The setting fosters confidence and good behaviour through patient staff, positive reinforcement, and clear explanations of emotional management. Play-based learning Experienced staff Strong parent communication Before and after school club Holiday club ## Pricing & funding Pricing on request This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability. [Request pricing →](https://headstartchildcare.com/funded-childcare/) ### Official Ofsted Report Independent inspection of Headstart Nursery and Pre-School Inspection date Jan 2023 Inspection no. 10265320 Lead inspector Dee White Safeguarding arrangements are effective [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50209250)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/EY101776) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Reveal phone number [ Visit website ](https://headstartchildcare.com/headstart-upton/) 32 Heath Road, Upton, Chester, CH2 1HX [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/-2.88231/53.21879/14) [](https://www.mapbox.com/) ## Explore day nurseries near Chester - [Day nurseries in Chester](/search?q=Chester) - [Day nurseries in North West](/search?q=North+West) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=headstart-nursery-and-pre-school-ch2-1hx-ey101776) ## Key facts Age range 3 months to school age (Seedlings, Willows, Chestnuts, Acorns), plus school-aged children for before/after school and holiday club (Oaks) Staff Seedlings: 1:3; Willows: 1:3 for under 2s, 1:4 for over 2s; Chestnuts: 1:4 for two year olds, 1:8 for three year olds; Acorns: 1:8 Session types Full day, Before and after school club, Holiday club Opening hours 7.30am to 6pm, all year round Term time / All Year All Year Established 2002 Ofsted Inspection ## Ofsted rating for Headstart Nursery and Pre-School Last inspected 26 January 2023 · Dee White Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend Children at Headstart Nursery and Pre-School enjoy a well-planned, engaging curriculum that promotes happiness and significant learning progress. Staff tailor learning experiences to individual children's interests and developmental stages, using resources like favourite books to deepen engagement. The setting fosters confidence and good behaviour through patient staff, positive reinforcement, and clear explanations of emotional management. Inspector highlights - Children enjoy a carefully planned, exciting curriculum. - Outdoor play and learning opportunities are excellent. - Children develop exceptional independence skills. - Pre-school children carry out important roles to help to contribute to daily tasks. - Children that need extra support to help them to make progress get it swiftly. Areas to develop - 1 strengthen partnership working with other settings children attend, to ensure continuity of care and support is provided consistently - 2 provide more consistent opportunities for babies to develop their communication and understanding skills. Inspection #10265320 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50209250) Inclusion & environment ## How they support every child SEND provision Children that need extra support to help them to make progress get it swiftly. Specially trained special educational needs coordinators work with the wider staff team. They implement strategies to help children progress with their social and communication development. Leaders work well with other professionals. They seek guidance to provide additional support for children with special educational needs. Outdoor space Outdoor play and learning opportunities are excellent. Children practise and develop confidence using their full range of physical skills. Climbing apparatus, ride-on tricycles and various sports equipment help children to learn coordination skills while being active. Specially trained staff deliver daily forest school sessions. During these sessions, pre-school children develop curiosity and make sense of the natural world. ## Parent Reviews of Headstart Nursery and Pre-School 4.0 (8) ![](https://lh3.googleusercontent.com/a/ACg8ocLmqSQKHhXKXOJf-DpQ2lsxqvuIuKnYCHiL7Y1sMQNsgdtx9Q=s128-c0x00000000-cc-rp-mo-ba2) Nigel D 6 months ago This nursery started off with five stars. My daughter started in 2022, it was absolutely amazing. The staff were brilliant. Her key workers were amazingly caring and loving, until they were bought out… although hey key workers were super stars it was tragically clear how much pressure they were under. In no way is this a reflection on them. They were troopers. Sadly, this all changed. When the nursery was bought out, everything changed. From the management to staff - everything was ripped up. Costs were slashed everywhere. Prices went up. How does that work? Ok I understand that costs have been rising everywhere but this was extreme. 10% in a matter of years. The nursery relied on agency staff and put the permanent staff under a lot of pressure to carry out the key duties which agency weren’t allowed to do which included changing nappies and toilet duties - so perm staff had no choice but to constantly be changing nappies or be on toilet watch. This resulted in some beloved staff moving on. Let’s face it - no one wants to wipe bums all day long and not be able to deliver fantastic care to their children. The changes that followed included more permanent staff leaving - including the cook who had been there for 20 years and of course the comms were limited and covered things up by using the most unimaginative lines like ‘they’ve decided to take up a new career’ - oddly enough as parents we build relationships with these people and we know that just ain’t true. They felt like leaving was the only way out. That’s sad. One suggestion I made was about the outside of the nursery and that the parking was pretty lapse - anyone can pull into the car park and if they truly wanted to, or even by accident, drive right into the building. After an incident in a Liverpool nursery where this actually happened, I suggested that bollards outside the main building, in the car park, might be useful to prevent this kind of incident, and what could be an almighty disaster, accident or not; that was ignored. On the whole - the permanent care staff are absolutely amazing. They work hard for peanuts, and they deserve better. The company who now owns them, deserve very little and have absorbed what was once a very vibrant and prosperous nursery and turned it into what I fully expect to be a car crash of a review from ofsted. I’m sad to leave such a negative review. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT201WVFVWndia1JuTVRFMVVDMU5NR1phYzJOc09XYxAB!2m1!1s0x487add7a51018c39:0x1022a9f645a7fc6d) ![](https://lh3.googleusercontent.com/a/ACg8ocIsat2JNpJ2rXhLSP95i1mou1QfdONuZKwZbZBdqlNYlYAHZA=s128-c0x00000000-cc-rp-mo) Fiona Campbell 3 years ago Some of the in-room staff are so lovely, however certain members of staff have a habit of breaking safeguarding and confidentiality rules and legislation and the management do virtually nothing about it, nor do they care. I raised 3 safeguarding complaints within a year yet no proper action was taken to stop this happening. As a parent of young children I find this quite disturbing. If you deem the safeguarding of your child and keeping information about yourself or your children confidential from the general public then please consider a different childcare setting for your child. Ofstead are currently investigating. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSURlNDlmcXZ3RRAB!2m1!1s0x487add7a51018c39:0x1022a9f645a7fc6d) ![](https://lh3.googleusercontent.com/a-/ALV-UjWkDpFdFJVrWlImKJXj-Lxri-VXKZRA3YqDUkw3dcOgqYo5D5Y4=s128-c0x00000000-cc-rp-mo-ba3) Charli Harrison 6 months ago Huge improvements across the board and a team that really is dedicated to supporting the children [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21NeVp6QnNNakUxZWtrMWJtaFNkbFJWZFVKV1FWRRAB!2m1!1s0x487add7a51018c39:0x1022a9f645a7fc6d) ![](https://lh3.googleusercontent.com/a/ACg8ocLng_8r_Qywi1f8VrwqVvSTlRdOzo42Wpu8C8Un7-9tvhcZbw=s128-c0x00000000-cc-rp-mo) A Forshaw 4 years ago Friendly, caring, warm and professional childcare. Children have been / are very happy here. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNxN0tpbHFnRRAB!2m1!1s0x487add7a51018c39:0x1022a9f645a7fc6d) ![](https://lh3.googleusercontent.com/a/ACg8ocKleAXHc7CCt6ZCxk1AGnJ-tiyidLUI_qU4r9MnCA9g8WHp3dY=s128-c0x00000000-cc-rp-mo-ba3) Adela Cawley a year ago [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUR6bXFXZEdnEAE!2m1!1s0x487add7a51018c39:0x1022a9f645a7fc6d) Reviews from Google for Headstart Nursery and Pre-School. [See all on Google Maps](https://maps.google.com/?cid=1162678529010695277&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: January 2011 - January 2023 Good - June 2017 Good - April 2015 Good - January 2011 Good ## Frequently asked about Headstart Nursery and Pre-School ### How was Headstart Nursery and Pre-School rated by Ofsted? ### How are meals handled at Headstart Nursery and Pre-School? ### What strengths were highlighted for Headstart Nursery and Pre-School? ### What is Headstart Nursery and Pre-School working on improving? ### Which curriculum approach does Headstart Nursery and Pre-School use? ### When did Headstart Nursery and Pre-School open? ### Is Headstart Nursery and Pre-School suitable for under-twos? ## Nearby day nurseries in Chester Other Ofsted-registered day nurseries close to Headstart Nursery and Pre-School. - [ Ofsted: Outstanding 0.2 mi ### S4YC @ Upton Heath Nursery & OOSC Upton Heath · CH2 1ED ](/nursery/s4yc-upton-heath-nursery-oosc-ch2-1ed-ey415296) - [ Ofsted: Good 0.8 mi ### Fir Cones Day Nursery Chester · CH2 2HJ 5.0(7 reviews) ](/nursery/fir-cones-day-nursery-ch2-2hj-2699380) - [ Ofsted: Good 0.9 mi ### Bright Horizons Countess of Chester Day Nursery and Preschool Chester · CH2 1UL ](/nursery/bright-horizons-countess-of-chester-day-nursery-and-preschool-ch2-1ul-ey491905) - [ Ofsted: Good 0.9 mi ### University Of Chester - Kingsway Buildings Nursery Chester · CH2 2LB ](/nursery/university-of-chester-kingsway-buildings-nursery-ch2-2lb-ey374291) - [ Ofsted: Good 1.2 mi ### Hoole Bank Day Nursery Chester · CH2 4ES 4.2(5 reviews) ](/nursery/hoole-bank-day-nursery-ch2-4es-305111) - [ Ofsted: Outstanding 1.2 mi ### Treetops Hopscotch Chester · CH1 4BE ](/nursery/treetops-hopscotch-ch1-4be-ey244181) [See all nurseries in Chester →](/search?q=Chester) ### Are you the owner of this nursery? 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