---
title: "Monkey Puzzle Day Nursery Bromley — Rated Good by Ofsted"
description: "Monkey Puzzle Day Nursery Bromley, a nursery in Bromley — Rated Good by Ofsted. See opening hours, fees, photos and contact details on Nursery Advice."
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              "reviewBody": "The owner of Monkey puzzle is a bully, arrogant, rude and dismissive. He has bullied every parent who has complained to keep them quiet. The nursery charges I’m assuming the highest rate in Bromley for a mediocre setting. They only have a good Ofsted report but try to sell themselves as a “premium” nursery because they opt for unnecessarily branded nappies. The place itself is small, and average. I sent my daughter there before doing enough research as it was close to my location. Once signed up I heard nothing but bad reviews, and not just about the invoicing. Arlind, the owner, owns multiple nurseries and I can imagine behaves the same with all locations. My first red flag was when they didn’t send an invoice when they said they would; before she began. I had to request multiple times before receiving a completely non-descript invoice for £602.50. My daughter only goes/went 3 days a week, the daily price is £86 per day, but my daughter was entitled to the 30 free hours offered by the government, which stretched, is 95 free hours per month. I immediately contacted them telling them there was an error, I also said this to the “operations manager” and owner in person and they were both rude and dismissive of my complaint. I received an email from the “nursery manager” with an attachment of their fees, which again, didn’t even link to the value that was sent to me, full price is £1096.50 per month, on the sheet, funded hours would have been £611, which again, made no sense either. I asked for an invoice breakdown, which everyone is entitled to (a month on and I am STILL waiting for a breakdown) she told me that they received £5.20 per hour for the government and this was just deducted- confirming they were charging against the rules as this is not allowed, furthermore, they were charging funded children more then non-funded children as this would have worked out at £601.50. I set up an in person meeting with them but reported them to Bromley council who confirmed that “some of their invoicing practices were not in line with the Early Education and Childcare Statutory Guidance for local Authorities” and they have been issued a ‘Letter of concern’ from the head of early years in Bromley. I requested to Monkey Puzzle for the removal of the extracurricular activities (which both a staff member and parent told me were only on one day and my daughter isn’t even in nappies). The only additional charge should be for the food, which they provide Asda basics (yellow box) food to the children. I was told by the “Operations Manager” that I would receive an invoice breakdown by the end of last week, to which (shock) they still haven’t sent and on Friday he informed me that they have been restructuring their pricing and they want to charge funded parents EVEN MORE. They are now inventing new prices saying the prices outside of the funding are “£13.32 per hour” making my next invoice £602.73. At this rate, they are inventing prices from thin air charging children who are mostly not in nappies anymore (my daughter isn’t in nappies) as well as the ratio of staff to children is less more than babies who require the above. Monkey puzzle has silenced previous parents who have questioned the pricing (the pricing which goes against the childcare act 2016). Monkey puzzle nursery is discriminating against funded parents who form the majority of parents of 3+ year olds. My daughter is now signed up to an Ofsted outstanding nursery and every nursery I enquired at in Bromley charged less than £450 for the care I was requiring (with funding) and provided clear, concise pricing.",
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              "reviewBody": "Wonderful experience for me and my child at Monkey Puzzle Bromley . Great staff , grate manager . I highly recommend this nursery .\nThe kids are looked after very well , they wipe the kids nose . Just a happy place where your little one should be .",
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              "reviewBody": "My son loved this place and made some really nice friends! professional and accommodating!! Thank you monkey puzzle Bromley!!",
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4.  Monkey Puzzle Day Nursery Bromley

# Monkey Puzzle Day Nursery Bromley

Compare Contact Nursery 

Ofsted: Good

(Jul 2024) 

· 4.1 (9 parent reviews)  · 37 Park Road, Bromley, BR1 3HJ · Bromley 

Number of places

92 places

Age range

1–4 yrs

Last inspected

Jul 2024

Local authority

Bromley

About 

-   About 
-   Pricing 
-   Ofsted 
-   Inclusion 
-   Reviews 
-   FAQ 

-   [About](#about)
-   [Pricing](#pricing)
-   [Ofsted](#ofsted)
-   [Inclusion](#inclusion)
-   [Reviews](#reviews)
-   [FAQ](#faq)

Email Nursery

## About this day nursery

Monkey Puzzle Day Nursery Bromley offers a nurturing and stimulating environment within a charming Grade-II listed building, thoughtfully converted to provide a home-from-home feel. The nursery is dedicated to giving every child the best start in life, fostering their development through play-based learning and supporting them to thrive.

They strongly believe in the importance of parent feedback and actively involve families in their child's early learning journey through stay and play sessions, settling-in support, parent evenings, and social events. The curriculum is guided by the Early Years Foundation Stage (EYFS) and enhanced with a range of extra-curricular activities such as Speech and Language Development, French, music, Sports for Tots, and yoga/mindfulness.

The nursery emphasises healthy eating with seasonal and local produce to expand children's food experiences and understanding of nutrition. With strong ties to the local community, children engage in outings to libraries and nature walks, fostering a sense of belonging and citizenship.

The highly experienced management team is passionate about creating a supportive and inclusive environment, ensuring high standards of care, wellbeing, development, and safety for all children. The facility also boasts CCTV for security, provides branded nappies and creams, and features a fantastic all-seasons outdoor play area.

Our ethos

Monkey Puzzle Bromley values the importance of parent feedback. We embrace what our families have to say and use this to constantly improve the care we provide and make our offering even better. We also aim to create a community. Our secure partnerships with parents are built on open communication, trust, and shared goals. It’s a true community feel, where families are supported and celebrated every step of the way. We believe that the best outcomes for children happen when nursery and home work hand in hand.

What it's like

Leaders offer an environment where children feel safe and secure. Staff are kind and warm towards children and comfort them when they are unsettled. They know about and respond well to children's personal care needs. Staff provide plenty of opportunities for children to be creative and use their imaginations in their play.

Grade-II listed building EYFS curriculum Strong parent partnership Community engagement Extra-curricular activities 

## Pricing & funding

Pricing on request 

This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability.

[Request pricing →](https://monkeypuzzlebromley.co.uk/parent-feedback/)

### Official Ofsted Report

Independent inspection of Monkey Puzzle Day Nursery Bromley

Inspection date

Jul 2024

Inspection no.

10349773

Safeguarding arrangements are effective

[Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50256054)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/EY486519)

Visit or enquire

### Book a show-around

Most settings reply within 48 hours.

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Get in touch

### Contact

Reveal phone number 

Contact Nursery [

Visit website ](https://monkeypuzzlebromley.co.uk/)

37 Park Road, Bromley, BR1 3HJ 

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## Key facts

Food

All meals provided, adapted menus, seasonal and local produce

Term time / All Year

All Year

Ofsted Inspection

## Ofsted rating for Monkey Puzzle Day Nursery Bromley

Last inspected 24 July 2024

Safeguarding effective 

Overall effectiveness 

Good 

Quality of education 

Good 

Behaviour and attitudes 

Good 

Personal development 

Good 

Leadership and management 

Good 

What it's like to attend

Leaders offer an environment where children feel safe and secure. Staff are kind and warm towards children and comfort them when they are unsettled. They know about and respond well to children's personal care needs. Staff provide plenty of opportunities for children to be creative and use their imaginations in their play.

Inspector highlights

-   Leaders are clear about their curriculum and have high ambitions for children. 
-   Staff support children well during play moments and promote a rich-language environment. 
-   Staff are good role models and support children's curiosity well. 
-   Children have plenty of opportunities to be physically active and use the outdoor equipment with confidence. 
-   Parent partnership is effective. 

Areas to develop

-   1 broaden opportunities for children to recognise, celebrate and share their backgrounds and cultures. 

Inspection #10349773 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50256054)

Inclusion & environment

## How they support every child

SEND provision

Staff are aware of children's individual needs and are confident to deal with emergencies. They support children with special educational needs and/or disabilities well through implementing a range of strategies and by involving outside agencies, such as the local authority or specialist professionals.

Outdoor space

Children have plenty of opportunities to be physically active and use the outdoor equipment with confidence. They go up and down the slide, use the stairs and run around avoiding obstacles.

## Parent Reviews of Monkey Puzzle Day Nursery Bromley

4.1 

(9) 

![](https://lh3.googleusercontent.com/a-/ALV-UjXvbrhA6By_K4A1Z98UMCcL51DX1No9bKGkj8rSKZKCb4Q2q1s=s128-c0x00000000-cc-rp-mo)

Claire Jeffrey

2 years ago

We have been attending for a few months now and I can highly recommend. They offer a two week settling in period, which was great for my 8 month old, to ensure that she feel comfortable and confident. Our key worker is fully engaged and encouraging, the overall management has been great. We have had some health issues with my daughter, and the nursery have done risk assessments to ensure that she can keep attending safely and to keep nurturing her development. It could probably do with a wee spruce up (lick of paint here and there) but otherwise we are really happy.

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSURweDVxRGt3RRAB!2m1!1s0x47d8aa6a9772a26f:0xa7d5dabf8c8ca693)

![](https://lh3.googleusercontent.com/a/ACg8ocJI43nZn1ER7KW5l8u68WNFfwHDJfw60xhG2nteo-5jR8Nc9w=s128-c0x00000000-cc-rp-mo)

emma lawlor

2 years ago

We moved our son here a few months ago from another nursery in Bromley and we couldn’t be happier with Monkey Puzzle! The staff are so happy and engaging / attentive with the kids. My son never settled in his old nursery which was why we moved nursery and our son settled immediately here and now loves nursery! Knowing that he’s so happy and well looked after is such a relief for us, and makes going to work a lot easier. The food is amazing, well balanced and healthy, they have a great app for you to see what the kids are doing, which makes my day and I love that the kids go in the big garden everyday. They also don’t use agency staff which is so important so the kids get to build really strong bonds with the staff. I could go on! Xx

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNaZ0tlUWF3EAE!2m1!1s0x47d8aa6a9772a26f:0xa7d5dabf8c8ca693)

![](https://lh3.googleusercontent.com/a/ACg8ocLUnw060iauD1ZLVrBQ8cOZpFY1oEDoNEczHTn7Wj1jaQ9xFg=s128-c0x00000000-cc-rp-mo)

Francesca Weeks

3 years ago

The owner of Monkey puzzle is a bully, arrogant, rude and dismissive. He has bullied every parent who has complained to keep them quiet. The nursery charges I’m assuming the highest rate in Bromley for a mediocre setting. They only have a good Ofsted report but try to sell themselves as a “premium” nursery because they opt for unnecessarily branded nappies. The place itself is small, and average. I sent my daughter there before doing enough research as it was close to my location. Once signed up I heard nothing but bad reviews, and not just about the invoicing. Arlind, the owner, owns multiple nurseries and I can imagine behaves the same with all locations. My first red flag was when they didn’t send an invoice when they said they would; before she began. I had to request multiple times before receiving a completely non-descript invoice for £602.50. My daughter only goes/went 3 days a week, the daily price is £86 per day, but my daughter was entitled to the 30 free hours offered by the government, which stretched, is 95 free hours per month. I immediately contacted them telling them there was an error, I also said this to the “operations manager” and owner in person and they were both rude and dismissive of my complaint. I received an email from the “nursery manager” with an attachment of their fees, which again, didn’t even link to the value that was sent to me, full price is £1096.50 per month, on the sheet, funded hours would have been £611, which again, made no sense either. I asked for an invoice breakdown, which everyone is entitled to (a month on and I am STILL waiting for a breakdown) she told me that they received £5.20 per hour for the government and this was just deducted- confirming they were charging against the rules as this is not allowed, furthermore, they were charging funded children more then non-funded children as this would have worked out at £601.50. I set up an in person meeting with them but reported them to Bromley council who confirmed that “some of their invoicing practices were not in line with the Early Education and Childcare Statutory Guidance for local Authorities” and they have been issued a ‘Letter of concern’ from the head of early years in Bromley. I requested to Monkey Puzzle for the removal of the extracurricular activities (which both a staff member and parent told me were only on one day and my daughter isn’t even in nappies). The only additional charge should be for the food, which they provide Asda basics (yellow box) food to the children. I was told by the “Operations Manager” that I would receive an invoice breakdown by the end of last week, to which (shock) they still haven’t sent and on Friday he informed me that they have been restructuring their pricing and they want to charge funded parents EVEN MORE. They are now inventing new prices saying the prices outside of the funding are “£13.32 per hour” making my next invoice £602.73. At this rate, they are inventing prices from thin air charging children who are mostly not in nappies anymore (my daughter isn’t in nappies) as well as the ratio of staff to children is less more than babies who require the above. Monkey puzzle has silenced previous parents who have questioned the pricing (the pricing which goes against the childcare act 2016). Monkey puzzle nursery is discriminating against funded parents who form the majority of parents of 3+ year olds. My daughter is now signed up to an Ofsted outstanding nursery and every nursery I enquired at in Bromley charged less than £450 for the care I was requiring (with funding) and provided clear, concise pricing.

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUN4bU1uQzNnRRAB!2m1!1s0x47d8aa6a9772a26f:0xa7d5dabf8c8ca693)

![](https://lh3.googleusercontent.com/a/ACg8ocLw9dDM8L7SKEAWOXk1VaTlGZqd4k7aaLWY_E4GUMUSl-X5yk8X=s128-c0x00000000-cc-rp-mo)

Cristina Elena Gagiu

10 years ago

Wonderful experience for me and my child at Monkey Puzzle Bromley . Great staff , grate manager . I highly recommend this nursery . The kids are looked after very well , they wipe the kids nose . Just a happy place where your little one should be .

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURRM2N2SVNnEAE!2m1!1s0x47d8aa6a9772a26f:0xa7d5dabf8c8ca693)

![](https://lh3.googleusercontent.com/a/ACg8ocKDWvkEd6aWkLbZvY4xueItBjG7_3lnLcEMd_bMH5KRDRqb5Q=s128-c0x00000000-cc-rp-mo-ba3)

azad nawas

8 years ago

My son loved this place and made some really nice friends! professional and accommodating!! Thank you monkey puzzle Bromley!!

[Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNBbDZYbWpBRRAB!2m1!1s0x47d8aa6a9772a26f:0xa7d5dabf8c8ca693)

Reviews from Google for Monkey Puzzle Day Nursery Bromley. [See all on Google Maps](https://maps.google.com/?cid=12093812890604971667&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA)

Inspection history

Date: February 2016

-   July 2024 Good 
-   February 2016 Good 

## Frequently asked about Monkey Puzzle Day Nursery Bromley

### What size of nursery is Monkey Puzzle Day Nursery Bromley?

### Which curriculum approach is used at the nursery?

### What is the nursery working on improving?

### How is the staff team described at Monkey Puzzle Day Nursery Bromley?

## About the setting

Monkey Puzzle Day Nursery Bromley registered in 2015 and is located in the London Borough of Bromley. The nursery offers care all year round, from 7.30am to 6.30pm, Monday to Friday, except for a week at Christmas. It receives funding to provide early education for children aged two, three and four years. There are 33 staff working in the nursery. Of these, four staff hold appropriate qualifications at level 2, 15 staff hold qualifications at level 3 and 14 staff are unqualified.

URN

EY486519

Registered person

Marku A Limited

Day care type

Full day care

Register

Early Years Register

Establishment type

Childcare on non-domestic premises

Previous rating

Good

## Nearby day nurseries in Bromley

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[See all nurseries in Bromley →](/search?q=Bromley)

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