--- title: "Promise Childcare — Rated Good by Ofsted | Nursery Advice" description: "Promise Childcare, a nursery in Leicester Forest East — Rated Good by Ofsted. See opening hours, fees, photos and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. 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See opening hours, fees, photos and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487#nursery", "name": "Promise Childcare", "url": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "Beacon LiFE Church home to Promise Childcare", "addressLocality": "Charnwood Drive", "postalCode": "LE3 3HL" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487#webpage" }, "geo": { "@type": "GeoCoordinates", "latitude": 52.626476, "longitude": -1.213226 }, "areaServed": [ { "@type": "City", "name": "Leicester Forest East" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 5 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 3, "reviewCount": 4, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Elle Robinson" }, "reviewBody": "Unprofessional and let down, waste of time. Booked for an after school session and was alerted by the school she was not collected as arranged. I had to leave my college placement early to sort out alternative child care very last minute. Disappointing.", "datePublished": "2025-06-16T14:48:57.173882Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Hannah Machin" }, "reviewBody": "The safeguarding standards at this establishment are concerning. My daughter visited for a pre-visit in April, and shortly after, I was contacted within 30 minutes to collect her due to an incident involving her burning her hand on a heater located in an area accessible to children. The handling of this incident was quite poor, and there was no acknowledgment or communication from the management regarding the situation. Additionally, my formal complaint was not addressed appropriately. Overall, I am disappointed with how the situation was managed and would be hesitant to send my child to this setting again. I initially expected this to be a warm and nurturing environment for my daughter, but I was unfortunately disappointed. I find the overall experience unsatisfactory.", "datePublished": "2026-04-10T17:08:40.876223213Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Hannah Wilson" }, "datePublished": "2021-12-19T22:22:06.020266Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "BIG J walpole" }, "datePublished": "2025-01-06T18:51:20.915795Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "East Midlands", "item": "https://www.nurseryadvice.co.uk/search?region=East%20Midlands" }, { "@type": "ListItem", "position": 4, "name": "Promise Childcare", "item": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/promise-childcare-le3-3hl-226487#faq", "mainEntity": [ { "@type": "Question", "name": "What kind of childcare setting is Promise Childcare?", "acceptedAnswer": { "@type": "Answer", "text": "Promise Childcare is registered as childcare on non-domestic premises and operates as full day care. It serves children from birth to 12 years old in Leicester Forest East." } }, { "@type": "Question", "name": "Which funded hours does Promise Childcare accept?", "acceptedAnswer": { "@type": "Answer", "text": "The setting accepts universal 15 hours for 3- and 4-year-olds, 15 hours for working parents of children from nine months, and 30 hours for working parents of 3- and 4-year-olds." } }, { "@type": "Question", "name": "What is Promise Childcare working on improving?", "acceptedAnswer": { "@type": "Answer", "text": "The inspection identified a need for more regular staff supervision so practice can be reflected on and training needs discussed. It also pointed to strengthening how staff extend children’s communication and language during everyday routines, including snack time." } }, { "@type": "Question", "name": "When does Promise Childcare open?", "acceptedAnswer": { "@type": "Answer", "text": "Promise Childcare opens Monday to Friday from 7.30am to 6pm and operates during term time." } }, { "@type": "Question", "name": "How does Promise Childcare support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Children with special educational needs and disabilities are supported through close work with parents and external professionals. Staff identify additional needs early, and extra funding is used to provide suitable resources and play experiences." } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [East Midlands](/search?region=East+Midlands) 4. Promise Childcare # Promise Childcare Compare Contact Nursery Ofsted: Good (Jun 2025) · 3.0 (4 parent reviews) · Beacon LiFE Church home to Promise Childcare, Charnwood Drive, Leicester Forest East, LE3 3HL · Leicestershire Number of places 23 places Age range 0–5 yrs Last inspected Jun 2025 Local authority Leicestershire About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery Promise Childcare, established in 1996, is a well-regarded childcare setting in Leicester Forest East, offering a nurturing environment for children aged 0–12 years. 30 am until 6 pm during term time, the nursery provides a good standard of care, as rated by Ofsted in its latest inspection on 25 June 2025. Staff at Promise Childcare warmly welcome children and families, fostering strong relationships that help children to settle quickly and feel secure, reflecting the "welcoming" and "kind" staff praised by parents. The nursery delivers a broad curriculum designed to meet individual needs and interests, with a particular focus on promoting language and communication skills through songs, rhymes, and engaging story times. Children are encouraged to explore and develop problem-solving abilities, such as experimenting with floating and sinking in water play. Promise Childcare supports children with special educational needs and/or disabilities effectively, working closely with parents and external professionals to ensure additional funding is used to provide appropriate resources and experiences. The setting also places importance on children's health and well-being, offering regular opportunities for outdoor play where children can practise physical skills like climbing and balancing, as well as enjoying "hot dinner Wednesday" to develop independent eating skills. The dedicated staff team strives to prepare children well for their transition to school, a point highly valued by parents. What it's like Staff warmly welcome children and families, helping them settle quickly due to strong relationships and understanding of individual needs. The setting effectively promotes children's language and communication skills through songs, rhymes, and engaging in books, while also fostering problem-solving and an understanding of key skills for their next educational stage. Children's health and well-being are encouraged through regular drinks and 'hot dinner Wednesday', where they learn independent eating skills. Strong parent partnerships Promotes literacy skills Supports independence Effective curriculum Outdoor play opportunities Individualised support ## Pricing & funding Funding accepted 15 hours — universal (3–4 yrs) 15 hours — working parents (9 months–2 yrs) 30 hours — working parents (3–4 yrs) ## Key facts Opening hours Monday to Friday, 7.30am until 6pm Term time / All Year Term Time Established 1996 ### Official Ofsted Report Independent inspection of Promise Childcare Inspection date Jun 2025 Inspection no. 10408499 [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50283566)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/226487) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Phone not yet listed Beacon LiFE Church home to Promise Childcare, Charnwood Drive, Leicester Forest East, LE3 3HL [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/-1.21323/52.62648/14) [](https://www.mapbox.com/) ## Explore day nurseries near Leicester Forest East - [Day nurseries in Leicester Forest East](/search?q=Leicester+Forest+East) - [Day nurseries in East Midlands](/search?q=East+Midlands) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=promise-childcare-le3-3hl-226487) Ofsted Inspection ## Ofsted rating for Promise Childcare Last inspected 25 June 2025 Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend Staff warmly welcome children and families, helping them settle quickly due to strong relationships and understanding of individual needs. The setting effectively promotes children's language and communication skills through songs, rhymes, and engaging in books, while also fostering problem-solving and an understanding of key skills for their next educational stage. Children's health and well-being are encouraged through regular drinks and 'hot dinner Wednesday', where they learn independent eating skills. Inspector highlights - The manager has implemented an effective curriculum that reflects the needs and interests of the children. - The manager and staff work well together as a team and are committed to supporting all children to reach their potential. - Partnerships with parents and carers are very strong. - Staff give high regard to promoting children's literacy skills. - Staff encourage children to further develop their independence and social skills at mealtimes. Areas to develop - 1 implement more regular supervision opportunities to enable staff to reflect on their practice and consider their ongoing training and development needs - 2 support staff to develop and extend children's communication and language skills consistently during daily routines, such as snack time Inspection #10408499 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50283566) ## What parents say Verbatim quotes recorded in the Ofsted inspection > parents describe staff as 'welcoming' and 'kind' and particularly value the family atmosphere that is fostered > parents comment that the setting helps to prepare children well for their transition into school Inclusion & environment ## How they support every child SEND provision Children with special educational needs and/or disabilities, and those in receipt of additional funding, are well supported at the setting. Staff work closely with parents and external professionals to identify where children need extra help, and additional funding is used effectively to provide appropriate resources and play experiences. Outdoor space Staff provide lots of opportunities for children to get fresh air and play outside. Children practise their physical skills as they climb and balance, follow instructions, and learn how to use equipment safely. ## Parent Reviews of Promise Childcare 3.0 (4) ![](https://lh3.googleusercontent.com/a-/ALV-UjUMYUoi-ogMuo3FDRMgQ_BRAR52DJunN3-n026Il5Uf1jaJGbb6=s128-c0x00000000-cc-rp-mo) Elle Robinson 11 months ago Unprofessional and let down, waste of time. Booked for an after school session and was alerted by the school she was not collected as arranged. I had to leave my college placement early to sort out alternative child care very last minute. Disappointing. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VPUE5vdDN1dGVUSE93EAE!2m1!1s0x48775e6c9a3fd72b:0x703a1d0a8d738041) ![](https://lh3.googleusercontent.com/a/ACg8ocLbkjfwAo3pzPaGj0w5B1bJ-I5ucf_O_8IIsJNDz33BspXopQ=s128-c0x00000000-cc-rp-mo) Hannah Machin a month ago The safeguarding standards at this establishment are concerning. My daughter visited for a pre-visit in April, and shortly after, I was contacted within 30 minutes to collect her due to an incident involving her burning her hand on a heater located in an area accessible to children. The handling of this incident was quite poor, and there was no acknowledgment or communication from the management regarding the situation. Additionally, my formal complaint was not addressed appropriately. Overall, I am disappointed with how the situation was managed and would be hesitant to send my child to this setting again. I initially expected this to be a warm and nurturing environment for my daughter, but I was unfortunately disappointed. I find the overall experience unsatisfactory. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21waGJVNXZjR0p0VDFKbVNIUk5hemN3YXpOalYxRRAB!2m1!1s0x48775e6c9a3fd72b:0x703a1d0a8d738041) ![](https://lh3.googleusercontent.com/a/ACg8ocJvUX7D1SXDnZ6cOZr81NB7L7NObEtOsJdrAo8qei7AK3BVug=s128-c0x00000000-cc-rp-mo) Hannah Wilson 4 years ago [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNtdEt5aXpRRRAB!2m1!1s0x48775e6c9a3fd72b:0x703a1d0a8d738041) ![](https://lh3.googleusercontent.com/a/ACg8ocKbXKYGy3uJ30KKdbqDepsp7uujPIwr_LUsLe_0SnXux0azCA=s128-c0x00000000-cc-rp-mo-ba2) BIG J walpole a year ago [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURmN3BEVUhREAE!2m1!1s0x48775e6c9a3fd72b:0x703a1d0a8d738041) Reviews from Google for Promise Childcare. [See all on Google Maps](https://maps.google.com/?cid=8086808012057182273&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: September 2009 - July 2025 Good - June 2025 Good - February 2020 Good - January 2020 Good - March 2016 Good - February 2016 Good - March 2015 Requires improvement - July 2014 Inadequate - April 2014 Inadequate - February 2014 Inadequate - January 2014 Inadequate - October 2013 Inadequate - April 2013 Requires improvement - June 2010 Good - September 2009 Inadequate ## Frequently asked about Promise Childcare ### What kind of childcare setting is Promise Childcare? ### Which funded hours does Promise Childcare accept? ### What is Promise Childcare working on improving? ### When does Promise Childcare open? ### How does Promise Childcare support children with SEND? ## Nearby day nurseries in Leicester Forest East Other Ofsted-registered day nurseries close to Promise Childcare. - [ Ofsted: Good 0.6 mi ### St Mary's Playgroup Leicester · LE3 3FT 5.0(39 reviews) ](/nursery/st-mary-s-playgroup-le3-3ft-ey477732) - [ Ofsted: Good 0.7 mi ### Lilliput Montessori Day Nursery Leicester Forest East Leicester · LE3 3NU ](/nursery/lilliput-montessori-day-nursery-leicester-forest-east-le3-3nu-ey348114) - [ Ofsted: Good 0.8 mi ### Castle Playgroup Leicester · LE9 2EN ](/nursery/castle-playgroup-le9-2en-ey544713) - [ Ofsted: Good 1.0 mi ### Kirby Muxloe Day Nursery and Preschool Leicester · LE9 2AA ](/nursery/kirby-muxloe-day-nursery-and-preschool-le9-2aa-2637885) - [ Ofsted rating unavailable 1.1 mi ### Mindful Me Nursery Leicester · LE3 6NP ](/nursery/mindful-me-nursery-le3-6np-2742771) - [ Ofsted: Good 1.4 mi ### St George's Nursery Leicester · LE19 1RP ](/nursery/st-george-s-nursery-le19-1rp-2710193) [See all nurseries in Leicester Forest East →](/search?q=Leicester+Forest+East) ### Are you the owner of this nursery? 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