--- title: "Smiles Nurseries — Rated Good by Ofsted | Nursery Advice" description: "Smiles Nurseries, a nursery in Leicester — Rated Good by Ofsted. See opening hours, fees, photos, parent reviews and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. 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See opening hours, fees, photos, parent reviews and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553#nursery", "name": "Smiles Nurseries", "url": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "Smiles Day Nursery", "addressLocality": "Rugby House", "postalCode": "LE9 4FS" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553#webpage" }, "telephone": "01455 274795", "sameAs": [ "https://www.smileschildrensclubs.com/" ], "geo": { "@type": "GeoCoordinates", "latitude": 52.537248, "longitude": -1.282432 }, "areaServed": [ { "@type": "City", "name": "Leicester" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 4 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4.2, "reviewCount": 5, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "katie Godsall" }, "reviewBody": "Amazing nursery with a team that re always willing to go above and beyond. My son loves attending and always talks about his 'teachers' at home. He was very shy initially but the kindness he has received has really drawn him out of his shell. Thankyou to all of you.", "datePublished": "2025-01-08T11:18:55.607352Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Kirstine Howard" }, "reviewBody": "My child is left anxious and scared of schools, is no longer the confident little girl she was before attending this nursery and is deeply traumatised. I wish I’d never came across them. My daughter (3yrs old) was intimidated and physically handled by a member of staff to force her to do what they wanted after showing signs of distress and upset. Her lead carer failed to report any events of the day and after a long period of sobbing all the way home, she told me that her teacher hurt her and scared her with his horrible voice he makes. This happened in the summer and she still talks about it and is deeply traumatised. After calling and speaking with the manager, I was told she’d watched on the CCTV and he did handle her and she was upset and crying, however she was probably over sensitive and tired. He didn’t intend to hurt her and would explain if I wanted to take her back in. She has never been back and nore would I let her. This nursery failed my daughter and have been reported to Ofsted. I’m beyond angry and upset as they’ve stripped away my daughter’s confidence. I also have trust issues with leaving her in other people’s care now. Although, I have managed to find a new nursery who have been continually supportive and trying to get her back to her confident self. It’s a work in progress and I’m looking at homeschooling if this next few months doesn’t see improvements with her anxiety levels. This wouldn’t be so bad but we as parents questioned how they handled strong willed kids and the response was that they sit them down away from others to calm down and then talk about what’s going on. This was a lie. I now wish I’d have reported the incident to the police as well, but was under the impression Ofsted would take necessary action. I have no idea what action as actually been taken since reporting the incident as I haven’t had any contact since and they’re not bound to tell me.\n\nI do not recommend this place to anyone and worry about safeguarding.\n\nAlso to add, they have responded to my review on other sites, one I cannot make a reply to, but on their social media page, they have stopped reviews being seen after I did reply requesting the phone call as evidence to support my review. I haven’t received a response or the recording. The fact that they have hidden the reviews speak volumes.", "datePublished": "2025-02-04T09:50:51.717749Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Samantha Norman" }, "reviewBody": "Our little one has been at the nursery for 3 months now in the baby room and absolutely loves it. The staff are so caring and friendly. She has really settled in well and now is keen to start playing as soon as she gets dropped off of a morning. Choosing a nursery is is so hard when you can't imagine handing over your precious little one to anyone other than family but I am so glad that I chose smiles. She is so happy to be there and has developed so much in such a short space of time.", "datePublished": "2022-04-07T19:03:59.938547Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Emily Panter" }, "reviewBody": "Super friendly staff and very supportive with both me and my little one. I would highly recommend smiles nursery.", "datePublished": "2024-05-15T21:19:49.573335Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Ahmed Charkaoui" }, "reviewBody": "Best nursery in town", "datePublished": "2021-10-01T13:01:04.281249Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "East Midlands", "item": "https://www.nurseryadvice.co.uk/search?region=East%20Midlands" }, { "@type": "ListItem", "position": 4, "name": "Smiles Nurseries", "item": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/smiles-nurseries-ltd-le9-4fs-2523553#faq", "mainEntity": [ { "@type": "Question", "name": "What size of nursery is Smiles Nurseries?", "acceptedAnswer": { "@type": "Answer", "text": "Smiles Nurseries has 120 children on roll, which places it in the larger end of local nursery provision." } }, { "@type": "Question", "name": "How does the nursery support children with SEND?", "acceptedAnswer": { "@type": "Answer", "text": "Support for children with special educational needs and/or disabilities is strong, with individual plans shaped around each child’s needs. Additional funding is used to provide tailored help, and staff work with resources such as turn-taking games to build social skills and support progress." } }, { "@type": "Question", "name": "How can Smiles Nurseries be contacted?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery can be reached on 01455 274795. Its website is https://www.smileschildrensclubs.com/." } }, { "@type": "Question", "name": "Does Smiles Nurseries take babies?", "acceptedAnswer": { "@type": "Answer", "text": "Smiles Nurseries accepts children from 0 to 4 years." } }, { "@type": "Question", "name": "Which funded hours does Smiles Nurseries accept?", "acceptedAnswer": { "@type": "Answer", "text": "Funding accepted includes 30 hours for working parents of 3- and 4-year-olds, universal 15 hours for 3- and 4-year-olds, and 15 hours for disadvantaged 2-year-olds." } }, { "@type": "Question", "name": "What curriculum approach does Smiles Nurseries follow?", "acceptedAnswer": { "@type": "Answer", "text": "The website describes a curriculum built around children’s current interests. It includes rich experiences and frequent messy play, with staff using everyday moments to extend language, imagination, and learning." } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [East Midlands](/search?region=East+Midlands) 4. Smiles Nurseries # Smiles Nurseries Compare Contact Nursery Ofsted: Good (Jul 2022) · 4.2 (5 parent reviews) · Smiles Day Nursery, Rugby House, Leicester, LE9 4FS · Leicestershire Number of places 80 places Age range 0–4 yrs Last inspected Jul 2022 Local authority Leicestershire About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery Smiles Nurseries Ltd offers highly-rated childcare in Leicestershire, focusing on creating a safe, fun, and nurturing environment where children can thrive and develop essential life skills. The nursery Our ethos At Smiles, we believe that every child deserves the best possible start in life and we are dedicated to providing a safe, fun and nurturing environment to help them learn and grow. We help children expand their comfort zones in a safe, secure and highly individualised way. We aim to help children develop into happy, confident, sociable and independent people. We embrace individuality and diversity, creating a space that celebrates different cultures and backgrounds. Here at Smiles, we pride ourselves on cultivating a culture of respect, confidence and positive self-esteem. What it's like This nursery is unique in that it has no outdoor play space on site. Despite this, children enjoy superb opportunities to be part of the community, taking daily walks to the park, local beauty spots and to the shops. Additionally, children get excellent opportunities to develop their physical skills in a large, indoor garden room where they can swing, climb and balance on large equipment. Home-cooked meals Minibus for trips CCTV in all learning areas ## Pricing & funding Funding accepted 30 hours — working parents (3–4 yrs) 15 hours — eligible 2-year-olds 15 hours — universal (3–4 yrs) Pricing on request This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability. [Request pricing →](https://www.smileschildrensclubs.com/funded-place) ## Key facts Opening hours 07:30 am - 06:00 pm, Monday to Friday Term time / All Year All Year Food Healthy and nutritious home-cooked meals Established May 2019 Ofsted Inspection ## Ofsted rating for Smiles Nurseries Last inspected 7 July 2022 · Sharon Alleary Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend This nursery is unique in that it has no outdoor play space on site. Despite this, children enjoy superb opportunities to be part of the community, taking daily walks to the park, local beauty spots and to the shops. Additionally, children get excellent opportunities to develop their physical skills in a large, indoor garden room where they can swing, climb and balance on large equipment. Inspector highlights - The manager is very experienced and displays a strong commitment to providing good quality experiences for the children. - Staff make good use of spontaneous opportunities for learning, fostering rich language and imagination. - Staff provide a curriculum that gives children a wealth of rich experiences based on their current interests, offering many opportunities for messy play. - The support that children with special educational needs and/or disabilities receive is very good. - Mealtimes are a sociable affair with a strong emphasis on ensuring children lead and understand a healthy lifestyle. Areas to develop - 1 support staff to consistently use opportunities to extend and challenge children's learning through their play experiences. Inspection #10208169 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50191257) ### Official Ofsted Report Independent inspection of Smiles Nurseries Inspection date Jul 2022 Inspection no. 10208169 Lead inspector Sharon Alleary Safeguarding arrangements are effective [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50191257)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/2523553) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Reveal phone number [ Visit website ](https://www.smileschildrensclubs.com/) Smiles Day Nursery, Rugby House, Leicester, LE9 4FS [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/-1.28243/52.53725/14) [](https://www.mapbox.com/) ## Explore day nurseries near Leicester - [Day nurseries in Leicester](/search?q=Leicester) - [Day nurseries in East Midlands](/search?q=East+Midlands) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=smiles-nurseries-ltd-le9-4fs-2523553) ## What parents say Verbatim quotes recorded in the Ofsted inspection > They come home with a smile on their face, full of beans and they are thriving. Inclusion & environment ## How they support every child SEND provision The support that children with special educational needs and/or disabilities receive is very good. The manager uses additional funding to implement personalised support, ensuring children make very good progress, for instance, by buying turn-taking games to positively impact children's social skills. Outdoor space This nursery is unique in that it has no outdoor play space on site. Despite this, children enjoy superb opportunities to be part of the community. They get fresh air and take daily walks to the park, local beauty spots and to the shops, where local residents greet them warmly. Additionally, children get excellent opportunities to develop their physical skills in a large, indoor garden room, where they can swing, climb and balance on large equipment. ## Parent Reviews of Smiles Nurseries 4.2 (5) ![](https://lh3.googleusercontent.com/a/ACg8ocIfkzlcMCY7Hg3NlTReTAZN_urFwWRpNpAscnZcKTB2eGts8A=s128-c0x00000000-cc-rp-mo-ba2) katie Godsall a year ago Amazing nursery with a team that re always willing to go above and beyond. My son loves attending and always talks about his 'teachers' at home. He was very shy initially but the kindness he has received has really drawn him out of his shell. Thankyou to all of you. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURmaGFLRmJnEAE!2m1!1s0x48775b587455024f:0x8874776cc4265a5a) ![](https://lh3.googleusercontent.com/a-/ALV-UjUgBZgLFGVdbKi20l8_PtI3Txqn9E4fKyMj2sfcbPYETs367hXF=s128-c0x00000000-cc-rp-mo-ba3) Kirstine Howard a year ago My child is left anxious and scared of schools, is no longer the confident little girl she was before attending this nursery and is deeply traumatised. I wish I’d never came across them. My daughter (3yrs old) was intimidated and physically handled by a member of staff to force her to do what they wanted after showing signs of distress and upset. Her lead carer failed to report any events of the day and after a long period of sobbing all the way home, she told me that her teacher hurt her and scared her with his horrible voice he makes. This happened in the summer and she still talks about it and is deeply traumatised. After calling and speaking with the manager, I was told she’d watched on the CCTV and he did handle her and she was upset and crying, however she was probably over sensitive and tired. He didn’t intend to hurt her and would explain if I wanted to take her back in. She has never been back and nore would I let her. This nursery failed my daughter and have been reported to Ofsted. I’m beyond angry and upset as they’ve stripped away my daughter’s confidence. I also have trust issues with leaving her in other people’s care now. Although, I have managed to find a new nursery who have been continually supportive and trying to get her back to her confident self. It’s a work in progress and I’m looking at homeschooling if this next few months doesn’t see improvements with her anxiety levels. This wouldn’t be so bad but we as parents questioned how they handled strong willed kids and the response was that they sit them down away from others to calm down and then talk about what’s going on. This was a lie. I now wish I’d have reported the incident to the police as well, but was under the impression Ofsted would take necessary action. I have no idea what action as actually been taken since reporting the incident as I haven’t had any contact since and they’re not bound to tell me. I do not recommend this place to anyone and worry about safeguarding. Also to add, they have responded to my review on other sites, one I cannot make a reply to, but on their social media page, they have stopped reviews being seen after I did reply requesting the phone call as evidence to support my review. I haven’t received a response or the recording. The fact that they have hidden the reviews speak volumes. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUN2bTh1TTRnRRAB!2m1!1s0x48775b587455024f:0x8874776cc4265a5a) ![](https://lh3.googleusercontent.com/a/ACg8ocKFi8mPip4vVThMHRLlob0tI5D2-La2njjDtsWPOYzZ3qqXPw=s128-c0x00000000-cc-rp-mo) Samantha Norman 4 years ago Our little one has been at the nursery for 3 months now in the baby room and absolutely loves it. The staff are so caring and friendly. She has really settled in well and now is keen to start playing as soon as she gets dropped off of a morning. Choosing a nursery is is so hard when you can't imagine handing over your precious little one to anyone other than family but I am so glad that I chose smiles. She is so happy to be there and has developed so much in such a short space of time. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURXci1DcERnEAE!2m1!1s0x48775b587455024f:0x8874776cc4265a5a) ![](https://lh3.googleusercontent.com/a/ACg8ocKX6kj0mPvI-Q66mD-Gr3_7j-EwMROLuQNsOImgMRnvvobq9A=s128-c0x00000000-cc-rp-mo) Emily Panter 2 years ago Super friendly staff and very supportive with both me and my little one. I would highly recommend smiles nursery. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNUa2NtekhBEAE!2m1!1s0x48775b587455024f:0x8874776cc4265a5a) ![](https://lh3.googleusercontent.com/a-/ALV-UjX4OFr8LePPAZfcgJ6Vq8cr77MKXSyXjzgk-LqkHLpEUGfAhQ=s128-c0x00000000-cc-rp-mo) Ahmed Charkaoui 4 years ago Best nursery in town [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUQ2Z2VYN1pBEAE!2m1!1s0x48775b587455024f:0x8874776cc4265a5a) Reviews from Google for Smiles Nurseries. [See all on Google Maps](https://maps.google.com/?cid=9832615195487656538&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: July 2022 - August 2022 Good - July 2022 Good ## Frequently asked about Smiles Nurseries ### What size of nursery is Smiles Nurseries? ### How does the nursery support children with SEND? ### How can Smiles Nurseries be contacted? ### Does Smiles Nurseries take babies? ### Which funded hours does Smiles Nurseries accept? ### What curriculum approach does Smiles Nurseries follow? ## Nearby day nurseries in Leicester Other Ofsted-registered day nurseries close to Smiles Nurseries. - [ Ofsted: Good 2.1 mi ### Paint Pots Leicester · LE9 3HG ](/nursery/paint-pots-le9-3hg-2699641) - [ Awaiting first inspection 2.1 mi ### Burbage Nature Nursery Hinckley · LE10 3AA ](/nursery/burbage-nature-nursery-le10-3aa-2877264) - [ Ofsted: Good 2.2 mi ### Teapots Day Nursery Broughton Astley · LE9 6RE ](/nursery/teapots-day-nursery-le9-6re-223277) - [ Ofsted: Good 2.6 mi ### The Pre-School Play Station Broughton Astley Leicester · LE9 6PT ](/nursery/the-pre-school-play-station-le9-6pt-226492) - [ Ofsted: Good 2.9 mi ### Windsor Playgroup Hinckley · LE10 2DD ](/nursery/windsor-playgroup-le10-2dd-ey494881) - [ Ofsted: Good 2.9 mi ### Kids Planet Burbage Hinckley · LE10 2AH ](/nursery/kids-planet-burbage-le10-2ah-2670378) [See all nurseries in Leicester →](/search?q=Leicester) ### Are you the owner of this nursery? 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