--- title: "The Family Haven — Rated 4.6 from 10 Parent Reviews" description: "The Family Haven, a nursery in Gloucester — Ofsted-rated Good, rated 4.6 from 10 parent reviews. See opening hours, fees and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. 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See opening hours, fees and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760#nursery", "name": "The Family Haven", "url": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "31 Spa Road", "addressLocality": "Gloucester", "postalCode": "GL1 1UY" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760#webpage" }, "telephone": "01452 422971", "email": "info@thefamilyhaven.com", "sameAs": [ "https://www.thefamilyhaven.com" ], "geo": { "@type": "GeoCoordinates", "latitude": 51.860381, "longitude": -2.249145 }, "areaServed": [ { "@type": "City", "name": "Gloucester" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 0, "suggestedMaxAge": 4 }, "award": "Ofsted: Good", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 4.6, "reviewCount": 10, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "amanda tarren" }, "reviewBody": "Lovely haven for single parent families looking for a bit support and advice. Good facility to have time out and let kids socialise together and have a break. Staff are amazing\nContact them in advance for details.", "datePublished": "2018-03-15T11:27:51.058Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Louise Williams" }, "reviewBody": "A very important charity in the heart of Gloucester meeting the needs of our most disadvantaged citizens.", "datePublished": "2024-04-20T16:42:40.370866Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Katie Bagwell" }, "reviewBody": "The kindest people you will ever meet.\n\nFantastic people, wonderful resource", "datePublished": "2023-01-09T23:04:36.622446Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Clare A.L." }, "reviewBody": "Lovely atmosphere, nice staff", "datePublished": "2024-11-26T20:13:58.920830Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 3, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Samantha Baker" }, "reviewBody": "Couldn't get no help", "datePublished": "2022-09-07T18:38:43.309093Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "South West", "item": "https://www.nurseryadvice.co.uk/search?region=South%20West" }, { "@type": "ListItem", "position": 4, "name": "The Family Haven", "item": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/the-family-haven-gl1-1uy-101760#faq", "mainEntity": [ { "@type": "Question", "name": "What size of nursery is The Family Haven?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery has 33 children on roll." } }, { "@type": "Question", "name": "How are meals handled at The Family Haven?", "acceptedAnswer": { "@type": "Answer", "text": "Hot midday meals are provided for all families using the day centre. The setting also promotes healthy eating through workshops and supports children and parents with nutritious food habits." } }, { "@type": "Question", "name": "What is The Family Haven working on improving?", "acceptedAnswer": { "@type": "Answer", "text": "The nursery is strengthening how it helps children value different cultural backgrounds, including fuller use of home languages. It is also developing the mathematics programme so it builds more firmly on prior learning." } }, { "@type": "Question", "name": "How can The Family Haven be contacted?", "acceptedAnswer": { "@type": "Answer", "text": "Telephone: 01452 422971. Email: info@thefamilyhaven.com. Website: https://www.thefamilyhaven.com" } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [South West](/search?region=South+West) 4. The Family Haven # The Family Haven Compare Contact Nursery Ofsted: Good (Dec 2022) · 4.6 (10 parent reviews) · 31 Spa Road, Gloucester, GL1 1UY · Gloucestershire Number of places 28 places Age range 0–4 yrs Last inspected Dec 2022 Local authority Gloucestershire About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery The Family Haven, established in 1988, serves as a vital day centre in Gloucester, dedicated to supporting vulnerable and disadvantaged families. The centre offers a comprehensive approach to improving the lives of both parents and their pre-school children. Key services include a registered nursery with qualified staff, providing education, respite, and creche facilities, alongside one-to-one sessions for children with additional needs. For parents, The Family Haven provides practical and emotional support through parenting classes, healthy eating workshops, laundry and bathing facilities, and hot midday meals for all. They also offer advice, advocacy, active listening, stress management, and access to other agencies. The centre focuses on empowering families, enhancing life experiences, improving health (including mental health), increasing opportunities for pre-school children, and developing new skills for parents and children. By fostering mutual support and working holistically with families, The Family Haven strives to build self-esteem and create happier, more confident individuals. They are the sole organisation in Gloucestershire offering this integrated family support service. Our ethos The Family Haven works with the family as a whole, providing both practical and emotional support. They recognise the importance of the holistic approach to achieve their aim of improving the family’s emotional well-being, believing that happy, confident, relaxed parents make for happy, confident, relaxed children. What it's like Children feel happy and secure at the nursery and form good bonds with staff. They are keen to explore and make choices, while staff provide caring support. They develop social skills and learn to manage emotions and play cooperatively. Support for vulnerable families On-site registered nursery Holistic family support Parenting classes and workshops Community hub ## Pricing & funding Pricing on request This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability. [Request pricing →](https://www.thefamilyhaven.com/how-you-can-help/fundraising-ideas/) ## Key facts Opening hours 10am to 3.30pm, each weekday Term time / All Year All Year Food Hot midday meals provided for all Ofsted Inspection ## Ofsted rating for The Family Haven Last inspected 14 December 2022 Safeguarding effective Overall effectiveness Good Quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good What it's like to attend Children feel happy and secure at the nursery and form good bonds with staff. They are keen to explore and make choices, while staff provide caring support. They develop social skills and learn to manage emotions and play cooperatively. Inspector highlights - Children demonstrate that they feel happy and secure at the nursery and form good bonds with staff. - The manager and staff have high aspirations for children, get to know them well and know what they want children to learn. - Staff promote children's physical well-being and health effectively and meet children's care needs. - Children develop their confidence, independence and self-care skills. - Staff support children well overall to develop their communication and language skills. Areas to develop - 1 place a sharper focus on helping children to value their different cultural backgrounds, with particular regards to using their home languages in the nursery - 2 develop the programme for mathematics to build on children's previous learning and develop their mathematical skills further. Inspection #10234036 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50205519) ### Official Ofsted Report Independent inspection of The Family Haven Inspection date Dec 2022 Inspection no. 10234036 Safeguarding arrangements are effective [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50205519)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/101760) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Reveal phone number Contact Nursery [ Visit website ](https://www.thefamilyhaven.com) 31 Spa Road, Gloucester, GL1 1UY Opening hours 10am to 3.30pm, each weekday [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/-2.24914/51.86038/14) [](https://www.mapbox.com/) ## Explore day nurseries near Gloucester - [Day nurseries in Gloucester](/search?q=Gloucester) - [Day nurseries in South West](/search?q=South+West) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=the-family-haven-gl1-1uy-101760) ## What parents say Verbatim quotes recorded in the Ofsted inspection > Parents feel well informed about their children's care, learning and development. > They speak glowingly about the nursery and appreciate the wealth of support they receive from staff and the centre. Inclusion & environment ## How they support every child SEND provision Staff swiftly identify any delays in children's development and work with other professionals to provide children with additional support to help close any gaps. As a result, all children, including those who have additional needs, make good progress from their starting points. Outdoor space Children enjoy regular fresh air and exercise in the outdoor area and on outings in the local community. They move confidently around the garden as they explore resources and are supported well by staff in activities like making marks in snow and using toy diggers. ## Parent Reviews of The Family Haven 4.6 (10) ![](https://lh3.googleusercontent.com/a-/ALV-UjXO6JX_Z5bEtSCSBdTspMnuRxbUnqj7Lil8DsHpMEYdMMidjs12=s128-c0x00000000-cc-rp-mo-ba6) amanda tarren 8 years ago Lovely haven for single parent families looking for a bit support and advice. Good facility to have time out and let kids socialise together and have a break. Staff are amazing Contact them in advance for details. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURnaG9xYmFREAE!2m1!1s0x4871066fcda1db3f:0xb9ab6336daeca72f) ![](https://lh3.googleusercontent.com/a-/ALV-UjUqPZLumRUZ4z0QCNRwR-XhT0u5wV_dHaMYg8w4MnilpMsZPlA=s128-c0x00000000-cc-rp-mo) Louise Williams 2 years ago A very important charity in the heart of Gloucester meeting the needs of our most disadvantaged citizens. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNqLXMyWUJREAE!2m1!1s0x4871066fcda1db3f:0xb9ab6336daeca72f) ![](https://lh3.googleusercontent.com/a-/ALV-UjU7Z9_W8krJcEjDOYBGqVME5iOLFDaz1g10XdSVpLJBssphIPumYA=s128-c0x00000000-cc-rp-mo-ba4) Katie Bagwell 3 years ago The kindest people you will ever meet. Fantastic people, wonderful resource [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSURCc1BXTlBnEAE!2m1!1s0x4871066fcda1db3f:0xb9ab6336daeca72f) ![](https://lh3.googleusercontent.com/a-/ALV-UjXOJ7neUohSVFelvBZx5f_KxAqPzn9v_E3LPoJ7Ilg43-0r53e3Tg=s128-c0x00000000-cc-rp-mo-ba3) Clare A.L. a year ago Lovely atmosphere, nice staff [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNQamJLWFlnEAE!2m1!1s0x4871066fcda1db3f:0xb9ab6336daeca72f) ![](https://lh3.googleusercontent.com/a/ACg8ocLSayTvuZjZ-z1y4qgxHg_hj4cAaHhlhd-rc0TraebHtWUu8A=s128-c0x00000000-cc-rp-mo) Samantha Baker 3 years ago Couldn't get no help [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChRDSUhNMG9nS0VJQ0FnSUNlalB0bBAB!2m1!1s0x4871066fcda1db3f:0xb9ab6336daeca72f) Reviews from Google for The Family Haven. [See all on Google Maps](https://maps.google.com/?cid=13378896205286516527&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: February 2005 - January 2023 Good - December 2022 Good - March 2017 Outstanding - February 2017 Outstanding - August 2014 Good - July 2014 Good - June 2012 Requires improvement - March 2008 Requires improvement - February 2005 Requires improvement ## Frequently asked about The Family Haven ### What size of nursery is The Family Haven? ### How are meals handled at The Family Haven? ### What is The Family Haven working on improving? ### How can The Family Haven be contacted? ## About the setting The Family Haven opened in 1988 and registered in 1997. It operates from a semidetached house in the centre of Gloucester. The day nursery is open from 10am to 3.30pm, each weekday, all year round. The centre employs six staff who work with the children, including the manager. All staff have relevant childcare qualifications at level 3 or above. One member of staff holds early years professional status. URN 101760 Registered person The Family Haven Day care type Full day care Register Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Establishment type Childcare on non-domestic premises Previous rating Outstanding ## Nearby day nurseries in Gloucester Other Ofsted-registered day nurseries close to The Family Haven. - [ Ofsted: Outstanding <0.2 mi ### Hugo and Holly Day Nursery Gloucester · GL1 1UG ](/nursery/hugo-and-holly-day-nursery-gl1-1ug-ey275595) - [ Ofsted: Good 0.3 mi ### My Ohana Nursery Gloucester Gloucester · GL2 5JQ ](/nursery/my-ohana-nursery-gloucester-gl2-5jq-ey483799) - [ Ofsted: Requires improvement 0.3 mi ### Into-Play @ The Quays Gloucester · GL2 5HQ ](/nursery/into-play-the-quays-gl2-5hq-ey451292) - [ Ofsted: Good 0.6 mi ### Banana Moon Day Nursery Gloucester Gloucester · GL1 5JR 5.0(7 reviews) ](/nursery/banana-moon-day-nursery-gloucester-gl1-5jr-ey542831) - [ Ofsted: Good 0.7 mi ### The Secret Garden Nursery (Tredworth) Gloucester · GL1 4TD 5.0(7 reviews) ](/nursery/the-secret-garden-nursery-tredworth-gl1-4td-2667057) - [ Ofsted: Good 0.7 mi ### Pebbles Nursery Gloucester · GL1 5JA ](/nursery/pebbles-nursery-gl1-5ja-ey464914) [See all nurseries in Gloucester →](/search?q=Gloucester) ### Are you the owner of this nursery? 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