--- title: "The Oaks Centre — Day Nursery in Romford | Nursery Advice" description: "The Oaks Centre, a nursery in Romford. See opening hours, fees, photos, parent reviews and contact details on Nursery Advice." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. Ofsted ratings, fees, opening hours, parent reviews and inspection history — all in one place.", "inLanguage": "en-GB", "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://www.nurseryadvice.co.uk/search?q={search_term_string}" }, "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Organization", "name": "Nursery Advice", "url": "https://www.nurseryadvice.co.uk", "description": "Search and compare UK nurseries. 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See opening hours, fees, photos, parent reviews and contact details on Nursery Advice.", "isPartOf": { "@id": "https://www.nurseryadvice.co.uk/#website" }, "about": { "@id": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861#nursery" }, "breadcrumb": { "@id": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861#breadcrumb" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-speakable]" ] } }, { "@type": "ChildCare", "@id": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861#nursery", "name": "The Oaks Centre", "url": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861", "address": { "@type": "PostalAddress", "addressCountry": "GB", "streetAddress": "Collier Row Road", "addressLocality": "ROMFORD", "postalCode": "RM5 2DD" }, "mainEntityOfPage": { "@id": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861#webpage" }, "geo": { "@type": "GeoCoordinates", "latitude": 51.595012, "longitude": 0.144569 }, "areaServed": [ { "@type": "City", "name": "ROMFORD" } ], "audience": { "@type": "PeopleAudience", "suggestedMinAge": 2, "suggestedMaxAge": 4 }, "award": "Ofsted: Requires Improvement", "aggregateRating": { "@type": "AggregateRating", "ratingValue": 3, "reviewCount": 2, "bestRating": 5, "worstRating": 1 }, "review": [ { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 1, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "C. Black" }, "reviewBody": "I am writing this review to share my extremely negative experience at this nursery, particularly concerning the staff's lack of understanding and compassion for children with invisible disabilities. While the space may appear beautiful on the surface, the reality is a complete failure to support both children and their parents.\nMy son, who has special needs, struggled significantly with the transition. Instead of providing the necessary support, a specific staff member, \"Jane,\" was manipulative and dismissive. Not only did she fail to document my son's struggles and actively gaslight me, but when I tried to raise a formal complaint, she told me that there was no one to complain to apart from her. This made it impossible to access the support he desperately needed. This behavior prolonged his suffering and was incredibly detrimental to our family. The staff's attitude and actions show a profound lack of empathy and understanding of the challenges parents of special needs children face.\nAfter four months of my son's ongoing distress and my constant pleas for help, I was ultimately told to leave and take him out of the nursery. This was a devastating outcome, and it highlights the establishment's complete lack of willingness to accommodate and support children who don't fit into their narrow idea of \"normal.\"\nBeyond the lack of care, the facility itself is unsanitary. The surfaces are not properly cleaned, the sink is visibly rotten, and the overall cleanliness is poor. To make matters worse, they allow children with contagious illnesses like conjunctivitis to attend, putting other children at risk.\nThis nursery is not a safe or supportive environment. The staff are, at best, mediocre and untrained. They lack compassion and are more focused on avoiding responsibility than providing the care and support that children deserve. As a parent, I would strongly advise anyone with a child who may need extra support to look elsewhere. As Jane controls all the staff with microaggression and hostility.", "datePublished": "2025-09-25T14:04:37.917109321Z", "inLanguage": "en" }, { "@type": "Review", "reviewRating": { "@type": "Rating", "ratingValue": 5, "bestRating": 5, "worstRating": 1 }, "author": { "@type": "Person", "name": "Alina Simion" }, "reviewBody": "Probably the best nursery in the borough. The teachers and management are very involved and dedicated. They have extra activities. They go to the forest, to the farm, to home care and lots more.\nI can't recomand this nursery enough. My little one was here for two and a half years.", "datePublished": "2024-08-28T10:38:42.152117Z", "inLanguage": "en" } ] }, { "@type": "BreadcrumbList", "@id": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.nurseryadvice.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Nurseries", "item": "https://www.nurseryadvice.co.uk/nurseries" }, { "@type": "ListItem", "position": 3, "name": "London", "item": "https://www.nurseryadvice.co.uk/search?region=London" }, { "@type": "ListItem", "position": 4, "name": "The Oaks Centre", "item": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861" } ] }, { "@type": "FAQPage", "@id": "https://www.nurseryadvice.co.uk/nursery/the-oaks-centre-ltd-rm5-2dd-ey443861#faq", "mainEntity": [ { "@type": "Question", "name": "What stands out in the latest inspection for The Oaks Centre Ltd?", "acceptedAnswer": { "@type": "Answer", "text": "Children are happy and secure in a spacious setting, and staff are kind, caring role models. Children benefit from daily indoor and outdoor play, trips into the local area, and activities that build physical skills. Partnerships with parents are also well established." } }, { "@type": "Question", "name": "What type of nursery is The Oaks Centre Ltd?", "acceptedAnswer": { "@type": "Answer", "text": "The Oaks Centre Ltd is registered as childcare on non-domestic premises and provides full day care for children in a nursery setting." } }, { "@type": "Question", "name": "When does The Oaks Centre Ltd open?", "acceptedAnswer": { "@type": "Answer", "text": "The setting is open Monday to Friday from 7.30am to 6pm. It operates all year round rather than only during term time." } }, { "@type": "Question", "name": "How do parents describe The Oaks Centre Ltd?", "acceptedAnswer": { "@type": "Answer", "text": "Parents speak highly of staff and are usually happy with the care and education provided. They also value the established partnership between home and nursery." } }, { "@type": "Question", "name": "Which funded childcare options does The Oaks Centre Ltd accept?", "acceptedAnswer": { "@type": "Answer", "text": "The setting accepts tax-free childcare." } }, { "@type": "Question", "name": "Is The Oaks Centre Ltd Ofsted registered?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. The current overall grade is Requires improvement, with the inspection dated 02/07/2025." } } ] } ] } ] --- [![Nursery Advice](/__l5e/assets-v1/1c5557d3-f3fd-42f8-935a-3f2d2c3ac7e7/nursery-advice.webp "Nursery Advice")](/ "Nursery Advice") [Find Nurseries](/search)[Parent Hub](/parent-hub)[Compare](/compare)[About Us](/about-us)[For Nurseries](/for-nurseries) [Claim Your Nursery](/claim) 1. [Home](/) 2. [Nurseries](/nurseries) 3. [London](/search?region=London) 4. The Oaks Centre # The Oaks Centre Compare Contact Nursery Ofsted: Requires improvement (Jul 2025) · 3.0 (2 parent reviews) · Collier Row Road, ROMFORD, RM5 2DD · Barking and Dagenham Number of places 24 places Age range 2–4 yrs Last inspected Jul 2025 Local authority Barking and Dagenham About - About - Pricing - Ofsted - Inclusion - Reviews - FAQ - [About](#about) - [Pricing](#pricing) - [Ofsted](#ofsted) - [Inclusion](#inclusion) - [Reviews](#reviews) - [FAQ](#faq) Email Nursery ## About this day nursery The Oaks Centre Ltd, established in 2012, is a spacious and inviting childcare setting in Collier Row, Romford, catering to children aged 2 to 4 years old. 30am to 6pm, the nursery provides full day care, with additional provision for a breakfast club, after-school club, and holiday play scheme. Children at The Oaks Centre Ltd are happy and secure, benefiting from daily indoor and outdoor play. They develop physical skills through activities such as running, kicking a ball in the large outdoor open space, climbing apparatus, and riding wheeled toys. The curriculum focuses on all areas of learning, and children enjoy creative activities and trips into the local area. Staff are described as kind and caring role models, and parents generally speak highly of the care and education provided. However, the latest Ofsted inspection, rated as 'Requires Improvement', highlighted that while the learning environment is interesting, the key-person system is not fully effective, and staff interactions, at times, lack enthusiasm and an in-depth understanding of the curriculum. The nursery is working to address these areas for improvement, particularly regarding behaviour management consistency and ensuring staff receive regular supervision to enhance their practice and curriculum delivery. Children are supported in developing independence skills and learning about oral hygiene through activities like tooth brushing songs. Partnership with parents is well-established, with opportunities for involvement in nursery events and sharing their job roles with children, such as visits to elderly care homes to broaden children's understanding of the wider world. What it's like Children at this spacious and inviting nursery are happy and secure. However, the key-person system is not fully effective, meaning children's needs are not always met. Staff are kind and caring, serving as positive role models, but at times lack enthusiasm and an in-depth understanding of the curriculum. Happy & Secure Children Daily Indoor & Outdoor Play Physical Skill Development Kind & Caring Staff Strong Parent Partnerships ## Pricing & funding Funding accepted Tax-Free Childcare ## Key facts Opening hours Monday to Friday, from 7.30am to 6pm Term time / All Year All Year Established 2012 ### Official Ofsted Report Independent inspection of The Oaks Centre Inspection date Jul 2025 Inspection no. 10408486 Lead inspector Caroline Preston Safeguarding arrangements are effective [Download full report (PDF)](https://files.ofsted.gov.uk/v1/file/50283634)[View on Ofsted.gov.uk](https://reports.ofsted.gov.uk/provider/16/EY443861) Visit or enquire ### Book a show-around Most settings reply within 48 hours. Schedule a VisitContact NurseryJoin Waitlist Get in touch ### Contact Phone not yet listed Collier Row Road, ROMFORD, RM5 2DD [© Mapbox](https://www.mapbox.com/about/maps) [© OpenStreetMap](https://www.openstreetmap.org/copyright/) [Improve this map](https://apps.mapbox.com/feedback/?owner=bettersearch&id=cmr0xkm3n001m01shcu7igkjr&access_token=pk.eyJ1IjoiYmV0dGVyc2VhcmNoIiwiYSI6ImNtcjB4NzVvNDA0ZTkycHF5Z3g3aWNtZWcifQ.h8Ni35tijJSAoESKsGArhg#/0.14457/51.59501/14) [](https://www.mapbox.com/) ## Explore day nurseries near ROMFORD - [Day nurseries in ROMFORD](/search?q=ROMFORD) - [Day nurseries in London](/search?q=London) Is this your nursery? Claim this listing to add photos, pricing, and respond to enquiries. [Claim this listing](/claim?nursery=the-oaks-centre-ltd-rm5-2dd-ey443861) Ofsted Inspection ## Ofsted rating for The Oaks Centre Last inspected 2 July 2025 · Caroline Preston Safeguarding effective Overall effectiveness Requires improvement Quality of education Requires improvement Behaviour and attitudes Requires improvement Personal development Requires improvement Leadership and management Requires improvement Actions the provider must take - ensure that each child is assigned a key person to ensure that their care is tailored to meet their individual needs. What it's like to attend Children at this spacious and inviting nursery are happy and secure. However, the key-person system is not fully effective, meaning children's needs are not always met. Staff are kind and caring, serving as positive role models, but at times lack enthusiasm and an in-depth understanding of the curriculum. Inspector highlights - Children are happy and secure at this spacious and inviting nursery. - Staff are kind and caring towards children and are positive role models. - Children enjoy daily indoor and outdoor play and trips into the local area. - Staff support children effectively to develop their physical skills. - Partnerships with parents are well established. Areas to develop - 1 strengthen staff's understanding to consistently manage children's behaviour in an appropriate way to help support children's well-being - 2 keep all parents consistently updated about their child's progress and learning so that they can help support their child's learning at home - 3 focus staff supervision even more precisely to ensure consistency in high-quality interactions across the staff team and to address any gaps in staff's knowledge - 4 develop high-quality interactions between adults and children across the staff team to help deliver the curriculum. Inspection #10408486 · Source: Ofsted [View full Ofsted report](https://files.ofsted.gov.uk/v1/file/50283634) ## What parents say Verbatim quotes recorded in the Ofsted inspection > Parents speak highly of staff, and they are generally happy with the care and education that staff offer. Inclusion & environment ## How they support every child Outdoor space Children enjoy daily indoor and outdoor play. They develop physical skills by running at pace, in different directions, and kicking a ball in the large outdoor open space. They also learn teamwork and social skills by climbing apparatus and riding wheeled toys. ## Parent Reviews of The Oaks Centre 3.0 (2) ![](https://lh3.googleusercontent.com/a/ACg8ocJSQU1OdBHNWWFm40SMmIaZssVI5N5ugKhP07KXUcpqKu3flA=s128-c0x00000000-cc-rp-mo-ba3) C. Black 7 months ago I am writing this review to share my extremely negative experience at this nursery, particularly concerning the staff's lack of understanding and compassion for children with invisible disabilities. While the space may appear beautiful on the surface, the reality is a complete failure to support both children and their parents. My son, who has special needs, struggled significantly with the transition. Instead of providing the necessary support, a specific staff member, "Jane," was manipulative and dismissive. Not only did she fail to document my son's struggles and actively gaslight me, but when I tried to raise a formal complaint, she told me that there was no one to complain to apart from her. This made it impossible to access the support he desperately needed. This behavior prolonged his suffering and was incredibly detrimental to our family. The staff's attitude and actions show a profound lack of empathy and understanding of the challenges parents of special needs children face. After four months of my son's ongoing distress and my constant pleas for help, I was ultimately told to leave and take him out of the nursery. This was a devastating outcome, and it highlights the establishment's complete lack of willingness to accommodate and support children who don't fit into their narrow idea of "normal." Beyond the lack of care, the facility itself is unsanitary. The surfaces are not properly cleaned, the sink is visibly rotten, and the overall cleanliness is poor. To make matters worse, they allow children with contagious illnesses like conjunctivitis to attend, putting other children at risk. This nursery is not a safe or supportive environment. The staff are, at best, mediocre and untrained. They lack compassion and are more focused on avoiding responsibility than providing the care and support that children deserve. As a parent, I would strongly advise anyone with a child who may need extra support to look elsewhere. As Jane controls all the staff with microaggression and hostility. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21OUlJTMWllakphWkRjeWFsOUlVekYyTTNvd05WRRAB!2m1!1s0x47d8a48121e5a209:0x43f1d65eff976010) ![](https://lh3.googleusercontent.com/a/ACg8ocJdrEREKELKuUHl949jIJWpskLD1zLaH4C19WxnTBDsPZTglw=s128-c0x00000000-cc-rp-mo) Alina Simion a year ago Probably the best nursery in the borough. The teachers and management are very involved and dedicated. They have extra activities. They go to the forest, to the farm, to home care and lots more. I can't recomand this nursery enough. My little one was here for two and a half years. [Read on Google](https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUQ3ODRxXzNRRRAB!2m1!1s0x47d8a48121e5a209:0x43f1d65eff976010) Reviews from Google for The Oaks Centre. [See all on Google Maps](https://maps.google.com/?cid=4895929973431820304&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) Inspection history Date: October 2012 - July 2025 Requires improvement - October 2022 Good - November 2016 Good - October 2012 Good ## Frequently asked about The Oaks Centre ### What stands out in the latest inspection for The Oaks Centre Ltd? ### What type of nursery is The Oaks Centre Ltd? ### When does The Oaks Centre Ltd open? ### How do parents describe The Oaks Centre Ltd? ### Which funded childcare options does The Oaks Centre Ltd accept? ### Is The Oaks Centre Ltd Ofsted registered? ## Nearby day nurseries in ROMFORD Other Ofsted-registered day nurseries close to The Oaks Centre. - [ Ofsted: Good 0.5 mi ### Buddies Pre School Romford · RM5 2BE ](/nursery/buddies-pre-school-rm5-2be-ey458064) - [ Ofsted: Good 0.8 mi ### Explorers Collier Row Romford · RM5 3NR ](/nursery/explorers-collier-row-rm5-3nr-2515341) - [ Ofsted: Good 0.8 mi ### Marks Gate Children's Centre Nursery Chadwell Heath · RM6 5LL 4.1(13 reviews) ](/nursery/marks-gate-children-s-centre-nursery-rm6-5ll-ey399142) - [ Ofsted: Good 0.8 mi ### Eljoy Nursery Romford · RM6 5NR ](/nursery/eljoy-nursery-rm6-5nr-2678353) - [ Ofsted: Good 1.0 mi ### Abbs Cross Day Nursery 3 Romford · RM5 3QJ 4.1(9 reviews) ](/nursery/abbs-cross-day-nursery-3-rm5-3qj) - [ Ofsted: Good 1.2 mi ### Chatterbugs Day Nursery Romford · RM5 3ET 3.5(17 reviews) ](/nursery/chatterbugs-day-nursery-rm5-3et-ey472681) [See all nurseries in ROMFORD →](/search?q=ROMFORD) ### Are you the owner of this nursery? 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