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Small Talk Nurseries in Birmingham (B21)

Ofsted: Good
(Jun 2022)
·
4.3(6 parent reviews)
·85 Grove Lane, Handsworth, BIRMINGHAM, B21 9HF · Birmingham
Number of places
60 places
Age range
0–5 yrs
Last inspected
Jun 2022
Local authority
Birmingham

About this day nursery

Small Talk Nurseries Ltd., located in Birmingham, B21 9HF, operates as a childcare setting on non-domestic premises, registered with Ofsted. The nursery received a 'Good' overall rating in its latest inspection on June 6, 2022.

However, the provided report details several compliance actions taken by Ofsted due to breaches of requirements identified between December 2025 and April 2026, relating primarily to safeguarding, staff ratios, premises, and staff training. The nursery underwent multiple regulatory visits, resulting in welfare requirements notices and a temporary suspension of its registration in February 2026.

Following these actions, the provider demonstrated sufficient steps to address the concerns. By April 30, 2026, leaders and staff had improved their knowledge of safeguarding procedures, record-keeping, and the key-person system, leading to the lifting of the suspension.

The setting is committed to providing a high-quality and safe environment for children, with a focus on meeting individual needs through effective key-person systems and partnerships with parents and other agencies.

Safeguarding improvementsKey-person systemRecord keepingStaff training
Ofsted Inspection

Ofsted rating for Small Talk Nurseries

Last inspected 6 June 2022

Overall effectiveness
Good

Actions the provider must take

  • Ensure all leaders and staff have sufficient knowledge and understanding to implement effective risk assessment procedures.
  • Take all reasonable steps to remove or minimise children's exposure to risks.
  • Ensure children are not able to access food and drink which has not been stored correctly, or may be harmful to their health.
  • Ensure that effective arrangements are in place to support children with special educational needs and/or disabilities, with particular regard to making timely referrals to other agencies and implementing targeted plans to help children make the progress of which they are capable.
  • Implement an effective key-person system which provides children with care that is tailored to meet their individual needs.
  • Implement robust recruitment and vetting procedures, with particular regard to adhering to the setting's policy and procedures in respect of obtaining appropriate references for new staff.
  • Maintain an accurate daily record of children's hours of attendance.
  • Ensure that outdoor activities are planned and taken on a daily basis.
  • Ensure leaders and managers have sufficient skills and oversight of the setting to identify and address weaknesses to keep children safe.
  • Provide staff with appropriate training and professional development opportunities to ensure they can keep children safe and offer quality learning and development experiences for children that continually improve.
  • Ensure all leaders and staff, including the designated safeguarding lead have a secure knowledge and understanding of safeguarding procedures, including how to identify, respond and act on concerns about children's welfare.
  • Ensure all leaders and staff know how to respond, record and effectively refer concerns or allegations related to safeguarding in a timely and appropriate way.
  • Make sure that leaders and staff implement effective procedures when allegations are raised about staff.
  • Ensure that any safeguarding concerns about children are reported to the appropriate agencies in a timely manner.
  • Maintain accurate and organised records for the safe and efficient management of the setting, with particular regard to safeguarding records.
  • Improve partnerships with parents and other settings or agencies involved in children's care to ensure sufficient information is obtained and shared to meet children's individual needs.
  • Ensure that there is effective leadership and oversight from the provider in order to provide a high-quality and safe provision for children.
  • Ensure that records relating to individual children are maintained accurately and reviewed regularly so their needs are effectively met.
  • Ensure there are robust recruitment procedures that adhere to the setting's policy and procedures.

Inspector highlights

  • On 30 April 2026, the suspension was lifted because the provider took appropriate action to deal with the matter that led to the suspension.
  • Leaders and staff had improved their knowledge and understanding of safeguarding procedures.
  • They knew how to respond, record and refer concerns or allegations related to safeguarding in a timely manner.
  • Leaders had improved their systems for record keeping and understood how to maintain accurate and well-organised safeguarding records.
  • Leaders demonstrated that key persons would gather relevant information about their key children to meet their individual needs.
  • Effective procedures are now in place to share information with parents and agencies involved in children's care, to support children's individual needs.
  • The provider had improved oversight to monitor all aspects of practice to promote children's care and well-being.
Inspection #10240077 · Source: OfstedView full Ofsted report

Parent Reviews of Small Talk Nurseries

4.3
(6)
Tali T
8 years ago

I love this nursery! My child attended a few different settings before placed at Small Talk, and choosing this nursery was the best decision! The staff are lovely and considerate, and they keep you up to date with everything!They even take the children on trips based around what they're learning. They really help with my child's development and tailor to my child's needs. They communicate with myself very well to ensure the best for my child. Its clean and a healthy learning environment. Very happy with this setting!

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Zanete Izaka
a year ago

My son use this nursery, the staff is alright, but there is a lot of problems with management. The first thing is that they almost never open in 7:30,they can open late and for them it's looks alright, like it's not a big deal. For year we had 3 times that they said we didn't pay something,last time they couldn't even explain which months, it's just annoying and stressful. When you send some complaint to director, they not gonna answer, it's not even point to do that. Communication problems.

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Portia Isaac
2 years ago

The nursery is the best for my both my children from management to staff, Ayisha,Shim,Sash,Menaz not forgetting our Nan Mira would recommend it to any parent.I am glad my children go there. My daughter has after school club and my 3 year old is attending nursery

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Monica Miriuta
9 years ago

Very good conditions,food and stuff ar wanderfull

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Reviews from Google for Small Talk Nurseries. See all on Google Maps

Inspection history
Improved from Requires improvement → Good in 2022

Date: January 2011

  • June 2022Good
  • December 2021Requires improvement
  • July 2021Inadequate
  • May 2018Good
  • October 2014Good
  • April 2014Inadequate
  • November 2013Requires improvement
  • June 2013Requires improvement
  • January 2011Good

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