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Dicky Birds Pre School Nurseries - Claremont Hall

Ofsted: Outstanding
(May 2024)
·
3.4(5 parent reviews) ·Claremont Hall, Claremont Road, SURBITON, KT6 4RL · Kingston upon Thames
Number of places
129 places
Age range
0–4 yrs
Last inspected
May 2024
Local authority
Kingston upon Thames

About this day nursery

Dicky Birds Pre School Nurseries Ltd - Claremont Hall, established in 2009, operates all year round from 8am to 6pm, Monday to Friday, catering to children aged 0-4 years. This Surbiton-based nursery received an Outstanding rating in its latest Ofsted inspection on 9th May 2024.

The dedicated staff team, many of whom are highly qualified, meticulously follow children's individual routines, helping them to settle securely and form strong relationships. The curriculum is ambitious and deeply embedded, offering rich learning experiences tailored to children's interests and building on their existing knowledge.

For example, staff skilfully adapt planning to explore topics like how toilets work with pre-school children, fostering high engagement and excellent progress. Children with special educational needs and/or disabilities (SEND) are exceptionally well supported through personalised plans and effective communication with parents and other professionals, ensuring excellent progress from their starting points.

The nursery places a strong emphasis on outdoor learning; staff plan daily walks for children to explore nature and collect materials, extending their learning back at the nursery. Children are highly motivated to explore resources, develop strong independence by managing their own care routines, and consistently demonstrate respectful behaviour and cooperation with their friends.

The nursery fosters extremely good partnerships with parents, offering regular updates, home learning resource bags, and social events that create a strong sense of community and belonging.

What it's like

Children develop very strong relationships with all staff, who know them exceptionally well. Staff follow children's individual routines meticulously, which helps children to settle well and feel safe and secure at the nursery. Children are highly motivated to explore interesting resources and join activities planned by staff, such as exploring dough or chopping fruit. They behave exceptionally well, are respectful of friends, and cooperate in activities.

Outstanding Ofsted ratingPersonalised SEND supportAmbitious curriculumStrong parent partnershipsOutdoor explorationExceptional staff

Key facts

Opening hours

8am to 6pm, Monday to Friday

Term time / All Year

All Year

Ofsted Inspection

Ofsted rating for Dicky Birds Pre School Nurseries - Claremont Hall

Last inspected 9 May 2024

Safeguarding effective
Overall effectiveness
Outstanding
Quality of education
Outstanding
Behaviour and attitudes
Outstanding
Personal development
Outstanding
Leadership and management
Outstanding

What it's like to attend

Children develop very strong relationships with all staff, who know them exceptionally well. Staff follow children's individual routines meticulously, which helps children to settle well and feel safe and secure at the nursery. Children are highly motivated to explore interesting resources and join activities planned by staff, such as exploring dough or chopping fruit. They behave exceptionally well, are respectful of friends, and cooperate in activities.

Inspector highlights

  • Staff skilfully adapt planning to provide meaningful learning opportunities, such as exploring how toilets work with pre-school children.
  • Children with special educational needs and/or disabilities (SEND) are supported extremely well with personalised plans, leading to excellent progress.
  • Staff are exceptionally skilled at supporting children's language skills, helping younger children gain confidence in songs and rhymes, and older children develop problem-solving and communication skills.
  • Children are incredibly independent and confidently manage their own care routines, encouraged to serve themselves and wash hands and faces.
  • Partnerships with parents are extremely good, with regular updates, resource bags for home learning, and social events that create a strong sense of community and belonging.
  • Leaders and managers have developed a stable and confident staff team who feel exceptionally well supported and have superb knowledge.
  • The manager is extremely reflective and regularly evaluates the nursery to identify areas for development and extend the quality of children's experiences.
Inspection #10298932 · Source: OfstedView full Ofsted report

What parents say

Verbatim quotes recorded in the Ofsted inspection

"create a strong sense of community and give children a sense of belonging."

Inclusion & environment

How they support every child

SEND provision

Children with special educational needs and/or disabilities (SEND) are supported extremely well. Leaders and managers implement personalised plans to support their learning needs. There are very effective strategies in place to share information with parents and other professionals. As a result, children with SEND make excellent progress from their starting points in learning.

Outdoor space

Staff plan daily walks for children to explore nature and collect natural materials to explore back at the nursery, which extends their learning even further.

Parent Reviews of Dicky Birds Pre School Nurseries - Claremont Hall

3.4
(5)
nestorhill
a year ago

Some of the previous reviews were highly unfair of the place. The nursery is clean,well equipped with lots of materials to keep the children occupied throughout the day,meals are of good quality and nutritious and most importantly children are happy and able to enjoy themselves during the day. This is the type of nursery I would send my children to attend if possible. Can't recommend it highly enough. Well done to everyone

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Charmie Kim
3 years ago

My eldest has gone through Dicky Birds Maple Road and my 1 year old is there now. The staff are amazing and the management are attentive. They had a bit of a blip with staffing the younger rooms post-COVID but staffing issues were happening everywhere at the time so it’s not a reflection of their efforts or standards, plus they’ve gotten well over it now. They plan so many activities to keep every day at nursery varied and stimulating for the kids, this is true for all the rooms of all ages from our experience. They have gotten great at keeping parents up to date with communications and pictures as well. The meals are high quality and nutritious. I can’t speak more highly of our experience here.

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Genelle Holton
3 years ago

I wouldn’t recommend this nursery. We waited a year on the waitlist and it was so disappointing when he started. My boy attended for about a year and some of the staff seemed inexperienced and a few of them quite honestly didn’t appear to like kids -I saw numerous occasions were they looked frustrated and bored. In the babies room the staff were lovely and the facilities were appropriate for the age but once my boy moved to the next room up he cried every day I dropped him off which was so out of character and I witnessed the staff being quite rude to the kids. He’s now at a nursery he adores and he runs with open arms to the nursery teachers. Perhaps just a bad experience with some of the carers and I’m not big on giving negative reviews but given this is for childrens care I feel others should know.

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Esther-Lee Isaacs
2 years ago

It is not a good nursery, when my daughter was enrolled they constantly sent us away saying there's no staff and then calling an agency in panic trying to get random people in. The manager is rude and has no manners and this reflects on the fact they have no staff. It is a small squashed nursery with no qualified staff. Read the reviews before enrolling your child. (I was forced to give 1 star should be 0)

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Reviews from Google for Dicky Birds Pre School Nurseries - Claremont Hall. See all on Google Maps

Inspection history
Improved from Requires improvement → Outstanding in 2024

Date: May 2009

  • May 2024Outstanding
  • May 2023Requires improvement
  • January 2018Good
  • June 2014Good
  • September 2013Outstanding
  • March 2013Outstanding
  • May 2009Outstanding

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This listing has been compiled from official Ofsted records, the nursery's own website, details provided directly by the nursery where available, and other trusted public sources. We regularly review and update listings to keep the information as accurate as possible. Learn more