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Norto5 KIDZ - Burgess Hill

Ofsted: Good
(Sept 2023)
·
5.0(5 parent reviews) ·West End Farm Pavilion, The Brooks, Burgess Hill, RH15 8TR · West Sussex
Number of places
25 places
Age range
0–4 yrs
Last inspected
Sept 2023
Local authority
West Sussex

About this day nursery

Norto5 KIDZ – Burgess Hill, established in 2010, is a childcare setting located in West End Farm Pavilion, The Brooks, Burgess Hill, West Sussex, RH15 8TR. The nursery operates from 8am to 6pm, Monday to Friday, for 51 weeks of the year, offering full day care for children aged 0 to 4.

With a capacity of 25 places and 47 children on roll, Norto5 KIDZ maintains a strong staff team of six members, all qualified to at least Level 3. The manager, following her return, has successfully re-established a strong team, fostering an environment where staff confidence in safeguarding knowledge is high and continuous improvements are made.

The setting's curriculum is built on the 'curiosity approach' to education, with a focus on individualised learning plans based on children's needs, interests, and observations from parents and staff. Children at Norto5 KIDZ benefit from a warm and welcoming environment where they settle well, build strong bonds with staff, and develop resilience and perseverance.

The setting effectively supports children in understanding turn-taking, fostering kindness, and encouraging helpfulness towards their peers.

What it's like

Babies and children settle well in the warm care of the welcoming staff team. Individualised settling-in sessions support children as they build strong bonds with staff. Children learn to take turns and work together, displaying good levels of resilience and perseverance. They share views of the nursery, saying they love coming to nursery and playing with friends.

Warm and welcomingIndividualised learningStrong staff teamCuriosity approachGood safeguardingResilient children

Key facts

Opening hours

8am to 6pm, Monday to Friday, for 51 weeks of the year.

Term time / All Year

All_year

Established

2010

Ofsted Inspection

Ofsted rating for Norto5 KIDZ - Burgess Hill

Last inspected 27 September 2023

Overall effectiveness
Good

What it's like to attend

Babies and children settle well in the warm care of the welcoming staff team. Individualised settling-in sessions support children as they build strong bonds with staff. Children learn to take turns and work together, displaying good levels of resilience and perseverance. They share views of the nursery, saying they love coming to nursery and playing with friends.

Inspector highlights

  • Babies and children settle well in the warm care of the welcoming staff team.
  • Individualised settling-in sessions support children as they build strong bonds with staff.
  • The manager has a good understanding of how to plan a broad curriculum based on children's needs, interests, and observations and assessments.
  • Children learn to take turns and work together, showing good levels of resilience and perseverance.
  • The manager has re-established a strong team, improving staff confidence in safeguarding and putting systems in place for swift referral of concerns.
  • Staff know their key children well and use an effective system to understand what children need to learn next to help them achieve the next stage in learning.
  • Staff are perceptive to the needs of children and each other, intervening to support individual children to enable effective learning to continue.
  • Children are kind and like to help others, demonstrating care towards younger children.
  • Children have good imaginations and enjoy using resources in the mud kitchen to make pretend ice-creams and potions.
  • Children learning more than one language make good development in their command of English.
  • Parents receive worthwhile suggestions to support children's learning at home, including ideas such as an autumn scavenger hunt and a book library.
  • Parents receive up-to-date information about their child's development through parents' evenings, an online system, and verbal feedback.

Areas to develop

  • 1Strengthen staff's understanding of giving children time to respond to questions and use the correct pronunciation of words.
  • 2Embrace children's cultural backgrounds and heritage more effectively to support their awareness of similarities and differences.
Inspection #10293148 · Source: OfstedView full Ofsted report

Inclusion & environment

How they support every child

Outdoor space

Outdoor play and learning are encouraged, with children undertaking activities in the woodland area. Staff provide gentle guidance and support to help children understand safety factors and extend their awareness of risks.

Parent Reviews of Norto5 KIDZ - Burgess Hill

5.0
(5)
Yasmin
7 months ago

I moved my daughter to Norto5 Burgess Hill after having a bad experience at another much bigger nursery in the area. I originally was swayed by the new fancy facilities at the other nursery but upon her starting there found the care for the babies and communication with parent's to be poor. It couldn't be more different at Norto5. My daughter settled so quickly, the staff always seem genuinely interested in the children and engaging with the parents at drop off and pick up. My daughter is greeted with such a warm greeting every day and goes in happily, excited to play with the toys and see the other children and staff. The staff seem experienced and most are mums themselves with children that attend the nursery. The fact that all the staff have worked there for years and there is virtually no turnover says it all. The staff seem happy and most importantly the children seem happy! I found it difficult returning to work after maternity leave, I found it hard to leave my daughter with people I didn't know, but I trust all of the staff at norto5 and know my daughter is safe and well cared for. The staff are reassuring if I'm ever worried about leaving my daughter (I.e she is feeling clingy) but I also know they would be honest and call me if my daughter was unsettled. The staff have worked with my parenting style in a positive, non judgemental way. My daughter struggles to nap anywhere or with anyone else other than me and is used to being fed/rocked to sleep. Although my daughter doesn't nap for long at nursery, the staff really do try thier best to get her to sleep and have always been respectful about my wishes for how she is cared for. The communication is really good and they give lots or photo updates which is always lovely to receive. The activities the children do always look fun and it looks like a lot of thought and effort goes into them. Unfortunately my daughter was bitten recently, which I'm aware happens a lot at Nurseries but it was dealt with very well, our concerns as parents were taken seriously, the manager was professional and I felt confident the situation would be dealt with effectively. It has not happened again. The webcam system is also amazing, I don't know any other nursery where you can log in and see what your child is getting up to, it's so reassuring. I will occasionally log in when working from home and I always see my daughter having a great time or being held/comforted by staff. My daughters development has also come on a lot since starting this nursery, she is saying lots of new words and progressed with her walking quickly, I love that she shares the room with older children and can learn from them and play with toys suitable for all ages. It's also great to know that she will be with the same staff and same room as she gets older so doesn't have to be settled in again. The nursery is super flexible with hours and bookings and have some amazing policies such as discounts for when you take a holidays. The forest school approach is great and I love that my daughter gets to spend most of her day outdoors getting messy having fun. If you have any fears or worries about starting your precious little one into nursery I would wholeheartedly recommend this nursery, you can be confident they will treat your child like thier own.

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Clio Tregear
a year ago

My kids LOVE coming to Norto5! The staff are extremely friendly and great with the kids, They're always keeping you updated with pictures of crafts, games and activities etc which is great to see. Throughout the year there are events in which families can attend. You can tell there's so much thought and care behind them and its great to get together (the kids get very excited for them! especially when there's goody bags !) If you're thinking of sending your child to Norto5, I would highly recommend it. As I mum of 3 kids (4years and under!) they've been super supportive of me and my kids love it here.

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Becky Hill
2 years ago

My son loves going to Norto5 Burgess Hill! The staff are so warm and welcoming, they genuinely care about the children as well as their progress and development. Great communication from day one which was wonderful and reassuring as a first time parent, and my boy just loves his days there.

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Nick Gregory
3 years ago

Great nursery, fantastic staff and a unique take on sensory development. Lots of practical items and a I personally think that's much better than plastic toys. 10/10

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Reviews from Google for Norto5 KIDZ - Burgess Hill. See all on Google Maps

Inspection history
Improved from Inadequate → Good in 2023

Date: October 2013

  • September 2023Good
  • April 2023Inadequate
  • October 2021Good
  • October 2016Good
  • October 2013Good

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