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Partou Best Friends Day Nursery & Pre-School

Ofsted: Inadequate
(Sept 2025)
·
3.5(19 Google reviews) ·Unit 12 Parr Bridge Retail Park, Mosley Common Rd, Manchester, M29 8RZ · Wigan
Number of places
118 places
Age range
0–4 yrs
Last inspected
Sept 2025
Local authority
Wigan

About this early years setting

Partou Best Friends Day Nursery & Pre-School, located in Mosley Common, offers outstanding childcare for children aged 0 to 5 years old, available on both a part-time and full-time basis. The nursery is purpose-built and boasts a modern, refurbished interior with bright, spacious playrooms designed to foster social and physical development.

Children benefit from natural resources, an impressive sensory room, a soft play area, and a large ball pit. The outdoor spaces are equally engaging, featuring a terraced area on the second floor, a sensory garden, a mud kitchen, and a dedicated green space for babies.

The curriculum is enriched with exciting extra-curricular activities, including swimming lessons and Spanish classes. The nursery prides itself on transparent fees, comprehensively breaking down costs for care, meals, snacks, and consumables such as nappies and sun cream.

Partou Best Friends also welcomes government-funded childcare placements, working closely with Wigan Local Authority to support eligible families. The team is committed to providing outstanding care and a nurturing environment where children can thrive and families feel supported.

What it's like

Children's safety and welfare are not assured due to robust recruitment procedures not being followed and staff lacking adequate support and training. Weaknesses in staff practice remain, and very young children are often cared for by staff who lack the understanding and skills to meet their individual needs. Frequent lapses in good hygiene procedures place children at risk of illness and cross-infection.

Purpose-built facilityEngaging outdoor spacesSensory roomExtra-curricular activitiesGovernment funding accepted

Pricing & funding

Fees are structured around full days, weekly packages, morning or afternoon sessions, and optional early or late sessions. Care fees, meals, and consumables are charged separately. Funding covers the care fees, but meals, snacks, and consumables remain fully payable by parents.

Funding accepted

15 hours — working parents (9 months–2 yrs)15 hours — universal (3–4 yrs)30 hours — working parents (3–4 yrs)Tax-Free Childcare

Good to know

  • A non-refundable £75 registration fee or deposit is required.
  • Charges apply across 51 weeks of the year, including Bank Holidays.
  • The nursery is closed on Bank Holidays, closes at 4pm on Christmas Eve, and is closed between Christmas and New Year.
  • Funded childcare covers the care fee; meals, snacks, and consumables are fully chargeable on all sessions.
  • Only one discount can be applied: either a 5% sibling discount for the eldest child or a 5% Blue Light Card discount.

Key facts

Opening hours

Mon - Fri, 7.15am to 6.30pm (excluding bank holidays)

Session types

Full-day, Early drop off session, Morning session, Afternoon session, Late pick-up session

Age range

0-5 years

Term time / All Year

All Year

Ofsted Inspection

Ofsted rating for Partou Best Friends Day Nursery & Pre-School

Last inspected 30 September 2025 · Savine Holgate

Overall effectiveness
Inadequate
Quality of education
Inadequate
Behaviour and attitudes
Inadequate
Personal development
Inadequate
Leadership and management
Inadequate

Actions the provider must take

  • ensure that staff whose suitability has not been checked do not have unsupervised contact with children
  • ensure that staff receive the coaching, support and training they need in order for them to provide children with a good quality learning experiences
  • ensure that at least 50% of staff caring for babies receive training that covers the specific needs and care of babies
  • ensure staff who work and care for children have a clear understanding of their individual care and learning needs
  • ensure that staff supervise children to ensure their safety
  • ensure that staff promote children's good health through effective hygiene procedures.
  • ensure that the curriculum is implemented by staff and tailored to meet the individual needs of children to help them to make good progress.

What it's like to attend

Children's safety and welfare are not assured due to robust recruitment procedures not being followed and staff lacking adequate support and training. Weaknesses in staff practice remain, and very young children are often cared for by staff who lack the understanding and skills to meet their individual needs. Frequent lapses in good hygiene procedures place children at risk of illness and cross-infection.

Inspector highlights

  • Children benefit from a well-maintained environment.
  • Playrooms are well designed, warm and inviting.
  • Children enjoy fresh air daily as they access the outdoors.
  • Children are cared for by staff who treat them with respect and kindness.
  • Staff provide opportunities for children to develop their understanding and use new vocabulary.

Areas to develop

  • 1The provider lacks clear oversight of the nursery.
  • 2There are a number of breaches of the safeguarding and welfare requirements that impact the children's safety and welfare.
  • 3The provider has failed to ensure robust recruitment procedures are followed.
  • 4They do not ensure that Disclosure and Barring Service (DBS) checks have been reviewed prior to allowing staff to have unsupervised access to children.
  • 5Leaders do not provide staff with adequate coaching, support and training to enable them to carry out their roles effectively.
  • 6Staff do not plan and provide a curriculum tailored to children's learning needs.
  • 7Leaders do not ensure that staff who work with babies receive training that specifically relates to the care of babies.
  • 8Staff are not aware of what children can already do or what they need to learn next.
  • 9They do not tailor their interactions or provide children with meaningful support to help them make good progress in their learning.
  • 10Despite having enough staff present in each group room, staff do not deploy themselves well to supervise children safely.
  • 11Staff do not consistently follow good hygiene procedures.
Inspection #10422019 · Source: OfstedView full Ofsted report

What parents say

Verbatim quotes recorded in the Ofsted inspection

Parents provide positive feedback about the nursery. They state that staff communicate well regarding children's care routines and share information about the activities children enjoy.

Inclusion & environment

How they support every child

Outdoor space

Children enjoy fresh air daily as they access the outdoors. The inspector observed the quality of education being provided, indoors and outdoors, and assessed the impact that this was having on children's learning.

Google Reviews of Partou Best Friends Day Nursery & Pre-School

3.5
(19 Google reviews)
Roberta Kr
3 months ago

My son was there for only two days, but it was a horrible experience. He is 7 now, and he still cannot pass this place without having bad memories come back. I am not talking only about the staff, but about the management as well. The manager openly said “we don’t care” and that my son was “not ready for nursery”, without any empathy or support. She didn’t care that he was still settling in and was crying continuously for three hours. No one even called me to inform me about this. A young staff member, who was left alone in a room with around 9 children, later told me that my son was crying the entire time. I truly feel sorry for both the children and the staff placed in that situation. If I could, I would give minus 5 stars.

Read on Google
Krystal Wilkinson
3 years ago

Our son attended Best Friends from 6 months old until starting Reception in September. We would wholeheartedly recommend the nursery and preschool to any prospective parents. The standard of care as been excellent, and my son genuinely loves the manager and many many individual members of staff. He still likes to go and visit and tell them about his 'big school' adventures. I had bad postnatal depression and I personally appreciated the support given by the manager to me, as well as knowing that our son was in a loving and safe environment when I couldn't be there myself.

Read on Google
Kym
3 years ago

My child loves this nursery & its staff who are energetic, committed and attentive. He also has a milk allergy that is managed and catered for extremely well by the chef. To drop him off and pick him up and see a smiling happy face shows me I made the right decision in choosing this nursery (& I viewed A LOT of others!). He is continually learning new skills and developing thanks to the time, effort and patience of the wonderful women and men working there. I am extremely grateful to be able to send him into this nursery knowing that he is safe and well cared for. Thank you to everyone at Best Friends for everything you do to make the children’s time at nursery the best it can be.

Read on Google
Dorothy Nnaji
2 years ago

This review is made base on the recent management and changes at the nursery, my older son joined when it was moved to the recent site and there have been loads of improvements. And now I have my second son. The baby room is doing definitely well but the manager is soo unprofessional, there are discriminative undertones and behaviour's towards some parents. I wouldn't recommend it to people of color. Is just unfortunate there are no much nurseries around.

Read on Google
sarah jeffery
a year ago

We have been at Best Friends a little over a year and are very happy. All of the nursery workers are kind and attentive and try really hard to make it the best they can for the children. I’m confident he’s well looked after when I’m in work

Read on Google

Reviews from Google for Partou Best Friends Day Nursery & Pre-School. See all on Google Maps

Inspection history

Date: September 2022

  • November 2025Inadequate
  • September 2025Inadequate
  • May 2023Good
  • March 2023Good
  • October 2022Inadequate
  • September 2022Inadequate

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