St Matthews Nursery and Pre-school

John Gooch

a year ago

My little girl has been attending St Matthews for nearly a year and I have nothing but gratitude for everyone one of the team members there. Becky and the team are attentive, sensitive, approachable, caring and professional in their approach. My Amélie always comes out full of energy and clearly loving her day there. The activities are great, we loved the nursery sports day and the food is full of flavour and variety. Thank you all so much and the next little one will be attending aswell! Highly recommend! 🌟🌟🌟🌟🌟

Rachel Walding

2 years ago

I give this nursery 10/10 across the board. My son adores all the staff as do I. The care and attentiveness they show Alfie is outstanding. The rooms are bright and colourful with so much to see & do. Alfie is learning so much on a daily basis and is always super excited when it’s time to start his session. The meals are wonderful with a great variety. Thank you so much for taking such good care of Alfie, we couldn’t be happier :)

Symona McKenzie

2 years ago

I highly recommend this Nursery. They have continued to be professional sympathetically caring and thoughtful. My child has only been going to this nursery for almost 2 months and I can honestly say that in this short amount of time, they have made me feel confident in putting them in the hands of my child’s care and needs. My child has already gained practical skills as well as educational skills. Thank you again for all your support and reassurance during and aiding me in figuring out how to financially continue to keep my child in staying at your nursery.

Carmen Dinca (Balan)

2 years ago

My daughter was more than welcome received at St Matthew nursery, she get so attached to the staff and everyone was lovely and kind. I would always recommend this nursery🥰🥰 Miss Becky and Mrs Zara stays in our mind forever. Thank you for everything you done for my daughter, the time sped here give her a good start in what is coming now.🥰🥰🥰

Hannah Moosajee

4 years ago

Our daughter attended this nursery for eight months from November 2020 to July 2021. We had no experience of other nurseries to compare it to, so we started off being relatively happy with how she was cared for. However, it became clear that learning activities were minimal (she would regularly just watch TV there) and communication and transparency were their weak areas. They told us we owed money when they had never invoiced us. Meals were invoiced completely separately for no apparent reason and cash only accepted for this which seemed suspicious. Names of children were stuck on sheets of paper displayed outside the door (surely a safeguarding issue). Accidents happened with no paperwork completed and minimal communication given. We had to ask to see the photos they took of our LO. We were never specifically told who the keyworker was for our child, although we just assumed it was the room lead who was always friendly and we did have a good relationship with her. Similar to other reviews, we never ever met the manager in person. When we raised concerns by email to her, she was very defensive and did not react well to them. We wanted to withdraw our child sooner but had to wait for a place at another setting. We didn't give St Matthews the real reason we withdrew her, as they'd already shown they didn't react well to our concerns. Once she was at her new nursery, we realised how abysmal St Matthews really was. At her new setting we know she is cared about and known individually, and feel she is 100% safe. By the end, we didn't feel that about St Matthews. Plus in her new setting she is doing stimulating learning activities every day. I wish we'd never put our daughter in St Matthews, and hope this review might give anyone else considering it some food for thought.