Ashbourne Day Nurseries at Barking

Opening hours

Monday to Friday from 7.30am to 6.30pm

Term time / All Year

All Year

Lee Goldsmith

4 years ago

Well we started our twin boy's at this nursery and was happy with the 1 hour settling in process where the twins boys where happy to be there. After the first day or two the twins where not even happy to leave home to go to nursery even thoe we tried to hype them up in the morning with a little nursery dance to try and make them happy to go. The twins mum after this had to stay for an hour every day for a week to try and settle them in as the staff seemed incompetent to take the boys in on there own, it seemed like they would not even take there coats off because the boys where telling them they did not want to take them off. To me as a nursery the staff are in control and should take control and are twin boy's are 2 yeats old. We let it go as we was checking the app every day to see what they have had for lunch and to see if there nappies have been chaged but the app would only be updated ever couple of days. Then the last straw was today when the twin's mum picked them up form nursery today and one of the twins had a massive swollen eye round his temple area of the eye going all the way down to his cheek, and the twins where ushered out of the door with no coats done up and frezzing cold outside and i asked the assistant what had happened to his eye and she said i will be back in a minute and closed the door. Ten minutes later we was still waiting there for an answer. I dont take this as normal becuase it is certinly not. Our son has been in agony all night and we have had to try and comfort him. I certainly don't find find this acceptable. There is alot more i could add but dont want to go on. Check the picture's.

Sid Alli

3 years ago

Both my kids go to this nursery and they absolutely love it, staff are fantastic and extremely caring for my kids. Management are also great and are very much hands on all aspects of the nursery. They do go above and beyond under this new management. There are a couple of things that need addressing but I am sure they are working on it and ensuring priority goals are met.

Lisa Eldred

4 years ago

I am the mother of the twins mentioned in the previous post.since the original post was put up a new lady called racheal has been put in to the nursery and seems to be some changes going on for the better .there seems to be a change in communication and the boys go in and come out alot happier 😊 I know it has taken time for them to settle in also.i know the boys are safe at the nursery , but it is just how the situation was was handled when it first happened. The situation has now been handled correctly and everyone is happier all round

Fatjon Ukperaj

a year ago

Dear parents at Ashbourne nursery barking we strongly urge you too take it really seriously as we believe our child been abused with a bruise on his right eye and emotional abuse in same way and other ways we have raised this concern as parents and we asked too review the camera too see as we strongly believe he was abused the manager she said it maybe because he been crying and so on we said he doesn't cry just with one eye he cries with both as fare as we're aware of all the people he only had bruises on his right eye she said we really take it this one seriously and we had too reporte to local authority. I said that's fine we have to know what's happened too our child she said there was no camera and we was not aware of that other ways WI will never send there without it as it could happen any thing and how we know the truth with out evidence she said we will report too local authority and we will send you all information and update you so I didn't know when it started the investigation or closed and we don't hve no evidence of the report on any sort of way like reference number or crime number or investing evidence just the manager told as they have reviewed and investigated and the case is closed and didn't found and concern bla bla bla so we are extremely sad and we as the parents filled been throughout on the garbage track and we believe the local authority has fallen too act as safe guarding of the children and broken the law by not calling us and taking statements from as as a parents is well not just one side investigation and we believe it been illegal activity when there was investigation and spoken to manager or whoever and they closed the investigation just like that like a switch is really suspicious and i have asked the manager on the email too send any evidence of that or reference number or anything and never replied to me so we believe was unlawfully activity just too close the investigation the settling for our boy was fine first day one our with him and the second day one hour on his own he was absolutely happy and excited it the nurse said he has been brilliant very good on third time which was his first day of school on 9-sep-2024 round 3pm I call the office too find out how he was doing and the manager answered and said he been brilliant really good when I picked up at 6pm he comes with nurse holding him crying and really upset with open arms wanted to come to me I ask the nurse and she said is just wake up bla bla we went next day too SE manager talk about it as we was very upset our child had nightmares while sleeping he was just kept crying a home and cuddling as was completely different the the first two days which he was extremely happy he was acting really suspicious never done this thing's before we can't dress up or wear the coat on him as he things we're taking him to nursery he goes really mad he is really afraid of he had bruise on his right eye we meet up manager next day our child was really mad when he sees her and other stuff he is completely different as he was very happy going to nursery the first two days so now is no way you can take him near there any way I said it too manager we need to view the camera as our child I think it been abused emotionally he is acting very bad he never was like this before and he had bruise on his right eye she said there is no camera she said maybe because he been crying this is why I said what as fare As I'm aware of people don't cry just one eye why just right eye was bruised and the left is fine this is non sense we need to know what happened to our child I have never been informed and she never told as there is no camera other wise we would not let him start there as anything could happen seriously and we have no proofs or evidence we have too report this this is really seriously matter she said and now it happens as I describe it above really a shamed off unacceptable the justice not been done and our child 2 year old is suffering abuse emotionally and Eye

Jade Garnett

2 years ago

Very good nursery. It has definitely come a long way. Staff and manager are super helpful my little one loves it here