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Audlen House Day Nursery

Awaiting first inspection
·
3.3(6 parent reviews) ·131 -133 Station Road, Thatcham, RG19 4QH · West Berkshire
Awaiting first Ofsted inspection. This is a newly registered provider (registered July 2024). Ofsted has not yet carried out its first inspection, so no rating is available.
Number of places
—
Age range
—
Last inspected
—
Local authority
West Berkshire

About this day nursery

Audlen House Day Nursery, established in 2002 in Thatcham, provides outstanding childcare and early education for children from birth to five years old. The nursery operates Monday to Friday, from 8 am to 6 pm, offering both term-time only and year-round sessions to accommodate diverse parental needs.

They also run a holiday club for school-aged children. Audlen House is committed to a set of guiding principles focusing on the 'Unique Child', 'Positive Relationships', 'Enabling Environments', and 'Learning and Development', aiming to support each child's full potential.

The nursery structures its care around age-specific playrooms with tailored resources to effectively support developmental needs. Their team comprises experienced, paediatric first aid-trained, and vetted staff, ensuring a safe and secure environment.

Audlen House prioritises strong parent partnerships, using an online learning journal called 'Tapestry' to facilitate secure communication and progress sharing between nursery and home.

Our ethos

Audlen House Day Nursery is committed to a set of guiding principles focusing on the 'Unique Child', 'Positive Relationships', 'Enabling Environments', and 'Learning and Development', aiming to support each child's full potential. They structure care around age-specific playrooms with tailored resources to support developmental needs and prioritise strong parent partnerships.

Ofsted OutstandingEstablished in 2002Term-time and all-year-round sessionsHoliday club for school-aged childrenAge-appropriate playrooms

Pricing & funding

Fees are invoiced monthly in advance and are payable on the first of each month. No refunds are provided for missed sessions due to illness or holidays. Additional charges apply for late collection, and a registration fee is required for children accessing hours beyond the funded entitlement.

Funding accepted

15 hours — working parents (9 months–2 yrs)15 hours — eligible 2-year-olds15 hours — universal (3–4 yrs)30 hours — working parents (3–4 yrs)Tax-Free Childcare

Good to know

  • Fees are invoiced monthly and are payable on the 1st of the month.
  • No refunds are given for additional services or hours due to absences or holidays.
  • Late pick-up fees apply per member of staff for collections after contracted hours.
  • A deposit of two weeks' fees is required for funded places, refunded on the first invoice.
  • A registration fee is charged for places accessing hours above the funded hours.

Key facts

Opening hours

8am and 6pm Monday to Friday

Age range

Birth to five years old

Session types

Term time only, All year round

Parent Reviews of Audlen House Day Nursery

3.3
(6)
Maureen Chem
a year ago

I have been contemplating whether to leave a review for Audlen House Nursery, and after much thought, I feel compelled to share my experience. My son started attending the nursery back in September, and from the outset, the staff recognized that he might need extra support due to some developmental delays. I had already informed the nursery that he can be fussy with his meals, and I became increasingly concerned when he would often go an entire afternoon with just a yogurt. When I brought this up with the manager, I was advised that they couldn't do much and suggested I try the food he has at nursery at home, which I found to be unmanageable. As my son turned two and transitioned to a larger class, I was told he was quite unsettled and struggling to adapt to the new environment. At that point, I had not been informed about any support that would be available for him. I requested a meeting with the managers to discuss what assistance my son would be receiving, only to discover that there was no support in place and no SEND carer available. The only option offered was a referral to the EDIT team, with no further actions from the nursery. Initially, this led me to consider withdrawing my son from the nursery. However, after some reflection, I decided to keep him enrolled until I heard back from the EDIT team. Unfortunately, the response I received from the manager after discussing my decision felt vague and left me questioning whether I made the right choice to keep him there. A few additional points to highlight: - My son rarely appeared in the nursery's pictures, which made me wonder about his engagement there. - There was a lack of communication from his key worker regarding any concerns she might have had; the feedback I received from the carers at the door was often inconsistent with what the manager conveyed. - The two-year review felt quite harsh and failed to acknowledge any of my son's strengths or positive attributes. Overall, my experience at Audlen House has been disappointing, and I hope that my review encourages improvements in communication and support for children with special needs.

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Bethany Hicks
4 years ago

Felt mistreated because of being on funding hours. When speaking to the manager and Sarah they came across rude and didn’t show interest in my child. Came home with a black eye which was put as unexplained because they couldn’t give a reason for it. Rarely saw photos which were included in price and a video which didn’t include my child. Felt mistreated because young parents and on funding. Really would not recommend. Took him out and going back to his old nursery as the standards are much higher and they show interest in ALL their children.

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paul cameron
7 years ago

We are delighted with Audlen House. The staff are so caring and strive to create a warm, nurturing family environment for the children. We are impressed with the attention to detail that goes into planning and providing a wide variety of age-appropriate activities that stimulate and engage the children in learning-based play. The staff are happy and know the children well. Our children love going to Audlen and we have total confidence that their best interests are being catered for. We would highly recommend Audlen to any parent in the Thatcham area.

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Julie Sigurdardottir
6 years ago

I cannot praise this nursery enough. My son and daughter were there for 1.5 years and 7 months respectively. The staff is very well trained and really make you feel your child is loved there. They went above an beyond my expectations to cater to our dietary needs and make cultural/religious minorities feel included in the nusery. The place is spotless and their food very well balanced. It was really a heartbreak to have to leave!

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Leon Thorne
6 years ago

Very good for wee ones .from 0 two 5yrs old and free time up two 15hrs a week for low families.tgey love it there .all save place to be .

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Inspection history

This provider hasn't received its first Ofsted inspection yet. We'll show the trend here once a graded report is published.

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