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Chafford Tots to Teens Childcare Services

Ofsted: Needs attention·
4.7(28 parent reviews)
·Unit 1/A, Lakeside Business Village, GRAYS, RM16 6EW · Thurrock
Number of places
66 places
Age range
0–5 yrs
Last inspected
Dec 2025
Local authority
Thurrock

About this day nursery

Chafford Tots to Teens Childcare Services Ltd, established in 2014, is a childcare setting for children aged 0-11 years located in Grays, operating Monday to Friday from 7:30 am to 6:30 pm all year round. The nursery prides itself on staff building secure, consistent relationships with children, fostering a sense of safety and enjoyment.

Inspectors noted that children develop a love of books and build language skills across all areas of the setting. The nursery has recently updated its menu to encourage healthy eating and has actively worked with external agencies on dental hygiene initiatives.

While staff engage with parents of children with special educational needs and/or disabilities (SEND) to maintain routines, the setting has been recognised as needing to improve its support for children with SEND, particularly in adapting expectations and effectively tracking the impact of targeted support. Outdoor learning is encouraged, with staff explaining the benefits of physical activity during visits to the local park, promoting risk-taking on climbing equipment.

Babies are supported in their physical development through various activities, and visual cues are used to enhance language development, including for children learning English as an additional language.

What it's like

Children who have special educational needs and/or disabilities (SEND) do not benefit from a consistent approach to planning for their learning. Staff do not use assessment to quickly identify gaps in children's learning and development, which means that children do not catch up and keep up with their peers. All children typically demonstrate that they feel safe and enjoy attending the setting.

Secure relationshipsHealthy eatingOutdoor playLanguage developmentReading encouragedIndividual needs met

Key facts

Opening hours

Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:30

Term time / All Year

All_year

Established

2014

Ofsted Inspection — new report card

Needs attention

Last inspected Dec 2025

Headline: Needs attention

Grade summary

Exceptional
Strong standard
Expected standard
Needs attention
Urgent improvement

Each dot represents one of the six inspection categories. Headline is the average of the six grades, rounded up.

Category grades

AchievementNeeds attention
Behaviour, attitudes and establishing routinesNeeds attention
Children's welfare and wellbeingExpected standard
Curriculum and teachingNeeds attention
InclusionNeeds attention
Leadership and governanceNeeds attention
Age range
0 to 11
Registers
Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register
Ofsted Inspection

Ofsted rating for Chafford Tots to Teens Childcare Services

Last inspected 12 December 2025 · Lisa Smith

Actions the provider must take

  • ensure that children with special educational needs and/or disabilities consistently receive focused and targeted support to narrow the gaps in their learning
  • improve practitioner knowledge of children's next steps so teaching is focused and builds on what children already know and can do
  • ensure practitioners monitor and assess children's learning effectively by improving practitioner knowledge of recognising gaps in children's learning and development

What it's like to attend

Children who have special educational needs and/or disabilities (SEND) do not benefit from a consistent approach to planning for their learning. Staff do not use assessment to quickly identify gaps in children's learning and development, which means that children do not catch up and keep up with their peers. All children typically demonstrate that they feel safe and enjoy attending the setting.

Inspector highlights

  • Staff are knowledgeable about the children at the setting and build secure, consistent relationships with them.
  • The setting has recently adapted its menu to adhere to safer eating guidelines and ensure children have access to a healthy diet.
  • Staff explain to children the benefits of physical activity when out in the local park, encouraging them to run around and take risks as they use the climbing equipment.
  • Leaders are aware of the importance of dental hygiene and have worked closely with outside agencies to encourage trips to the dentist.
  • In all areas of the setting, children develop a love of books and build their language skills.
  • The setting has a well-thought-out plan for sleep times, and children's individual needs are met.

Areas to develop

  • 1Children with special educational needs and/or disabilities (SEND) do not always make the progress they are capable of. This group of children fall further behind their peers and are not prepared for their eventual move to school.
  • 2Children with SEND do not make progress in their social skills, as strategies are not put into place to support them to spend time with others.
  • 3Next steps for all children are not always focused, and, therefore, staff do not always sequence learning for children to make expected progress. For example, children do not learn how to communicate their wants and needs because staff do not create alternative communication tools for children.
  • 4Staff do not provide children with special educational needs and/or disabilities with adaptations to enable them to understand what is expected of them. Leaders have not thought about how they could include children who have limited understanding of boundaries in all aspects of the setting's routines.
  • 5Leaders have not supported the staff team to fully embed the curriculum focus and ensure that all children make typical progress in their learning and development. The lack of focus on the prime areas of learning has a direct impact on children's progress.
  • 6Leaders have not been proactive in ensuring children with gaps in their learning have focused, targeted activities to narrow gaps with their peers. This means the curriculum is not effective for children who have special educational needs and/or disabilities.
  • 7Staff do not regularly track children's learning when they are concerned about progress, and, therefore, do not consider how to adapt their teaching.
  • 8Leaders do not have oversight of the impact of targeted support for children who have special educational needs and/or disabilities (SEND). Barriers to learning, although recognised, are not always acted on, and, as a result, children with SEND do not get the additional support they need for their learning and development.
  • 9Leaders are aware of outside agencies who can offer advice and support, but do not always contact them in an appropriate time frame, which delays support for children.
  • 10Recent staff changes mean gaps in children's learning have not been monitored. Leaders meet regularly with staff to discuss their key children and the progress they make. However, this is not followed up by looking at other means of assessment, and, therefore, where gaps in learning have not been appropriately identified, this impacts on the length of time that passes before appropriate support is put in place.
  • 11Some staff at the setting receive training on how to support children with SEND and others who may have barriers to their learning and development. However, this is not consistent across the whole staff team. Therefore, approaches to inclusion are inconsistent.
  • 12Procedures are not secure for monitoring children's development, and leaders do not understand where there are weaknesses in their leadership and governance of the setting.
  • 13Leaders are not aware of the gaps in all children's learning and development. They have not reflected on the quality of the provision and have not recognised where changes in staffing have impacted on procedures for children with special educational needs and/or disabilities. This hinders the progress this group of children make.
  • 14Leaders do not adequately monitor staff assessments of children's development. This means that next steps in learning and development are not always targeted and focused. As a result, children do not always make the desired progress.
Inspection #10411316 · Source: OfstedView full Ofsted report

Inclusion & environment

How they support every child

SEND provision

While staff work closely with parents of children with special educational needs and/or disabilities (SEND) to ensure their routines are not impacted when at the setting, the lack of adaptations for children with SEND means they are not consistently supported to understand expectations of them. Leaders do not have oversight of the impact of targeted support for children who have special educational needs and/or disabilities (SEND).

Outdoor space

Staff explain to children the benefits of physical activity when out in the local park, encouraging them to run around and take risks as they use the climbing equipment. Older children learn over time to put their own waterproofs on ready to go out for a walk.

EAL / language support

Staff use visual clues to help children understand language, fostering their language development.

Parent Reviews of Chafford Tots to Teens Childcare Services

4.7
(28)
Monika Vargyas
3 months ago

We absolutely love Tots to Teens in Chafford Hundred! The teachers are amazing – so caring, kind, and genuinely supportive. You can really see how much they love what they do, and it makes such a difference. The setting feels warm, safe, and welcoming from the very beginning. They offer fantastic care from baby age right through to afternoon clubs, which is so convenient for families. The variety of classes and activities is wonderful and really supports the children’s development. I would highly recommend Tots to Teens to anyone looking for a nurturing and professional nursery setting. We couldn’t be happier!

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bashkim troci
5 months ago

Unfortunately, our experience with this nursery has been deeply disappointing and upsetting. Last month, we noticed a significant change in our 3-year-old son’s behaviour. Instead of offering additional support, guidance, or working collaboratively with us as parents, the nursery repeatedly chose to isolate him alone in a separate room with only one adult whenever he showed challenging behaviour such as tantrums or throwing toys. For a child of this age, this felt inappropriate and emotionally harmful rather than supportive. When we approached the nursery asking for help, strategies, or alternative ways to support our son, we were simply told that he was “SEN”, without any proper assessment, discussion, or care plan. Shortly after, social services were contacted for a “welfare concern” — something the nursery later denied doing when questioned, despite us being informed otherwise. This lack of transparency has seriously damaged our trust. On multiple occasions, we were also called within 30 minutes of dropping our son off and asked to collect him because staff said they could not manage him. This left us feeling that our caring, energetic child was being treated as a problem rather than a child in need of understanding and support. We expected a nurturing, inclusive environment where challenges would be met with patience, communication, and professionalism. Sadly, that was not our experience. We hope this feedback encourages the nursery to reflect on how they support young children, especially during difficult developmental phases.

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Valentina Vlasova
2 years ago

Great childcare provider. My son has been attending kindergarten and now after school club for over a year now and it’s amazing to see him happy and confident and excited to go to the club every day, learning new things and making great friends. The staff at the setting have also been incredibly helpful and supportive with all my questions and queries. Highly recommend this childcare provider! ❤️

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Hazel Lawrence
a year ago

Thank you Tots to Teens for looking after my little girl for the past year. My daughter has become more confident and independent in many ways. Each and every staff member I’ve met has been welcoming and her key workers have become her “best friends”. Staff communication has been very good throughout face to face and over emails. The setting is comfortable with lots to keep the kids entertained indoors, they often venture out to explore, they encourage their development and empower them to be their best. I would definitely recommend this nursery to others.

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E. Matt.
a year ago

I highly recommend Chafford Tots to Teens Nursery from all my heart!!! My son attended this nursery and is now going to school! Very kind and professional staff! Listen to the children needs and comfort them in every possible way to make them feel good and comfortably! Science day one, the teachers looked very well after my son. He was only 2 years old, and the nursery was something new for him. Despite the crying at the beginning, with the wonderful teachers' help, after the accommodation period, he was happy and looking forward to going to nursery! The staff always keep parents up to date with all the necessary information about the kids and their development! We are very happy with the service provided and if I have more children I will bring them to this nursery!

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Reviews from Google for Chafford Tots to Teens Childcare Services. See all on Google Maps

Inspection history

Date: July 2016

The most recent inspection point has been hidden because the parsed entry didn't match the headline Ofsted rating (Requires improvement). We're re-checking it against the original report.

  • October 2025Inadequate
  • September 2019Good
  • July 2016Good

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