Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:30
Chafford Tots to Teens Childcare Services Ltd, established in 2014, is a childcare setting for children aged 0-11 years located in Grays, operating Monday to Friday from 7:30 am to 6:30 pm all year round. The nursery prides itself on staff building secure, consistent relationships with children, fostering a sense of safety and enjoyment.
Inspectors noted that children develop a love of books and build language skills across all areas of the setting. The nursery has recently updated its menu to encourage healthy eating and has actively worked with external agencies on dental hygiene initiatives.
While staff engage with parents of children with special educational needs and/or disabilities (SEND) to maintain routines, the setting has been recognised as needing to improve its support for children with SEND, particularly in adapting expectations and effectively tracking the impact of targeted support. Outdoor learning is encouraged, with staff explaining the benefits of physical activity during visits to the local park, promoting risk-taking on climbing equipment.
Babies are supported in their physical development through various activities, and visual cues are used to enhance language development, including for children learning English as an additional language.
What it's like
Children who have special educational needs and/or disabilities (SEND) do not benefit from a consistent approach to planning for their learning. Staff do not use assessment to quickly identify gaps in children's learning and development, which means that children do not catch up and keep up with their peers. All children typically demonstrate that they feel safe and enjoy attending the setting.
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:30
Term time / All Year
All_year
Established
2014
Last inspected Dec 2025
Grade summary
Each dot represents one of the six inspection categories. Headline is the average of the six grades, rounded up.
Category grades
Last inspected 12 December 2025 · Lisa Smith
Actions the provider must take
What it's like to attend
Children who have special educational needs and/or disabilities (SEND) do not benefit from a consistent approach to planning for their learning. Staff do not use assessment to quickly identify gaps in children's learning and development, which means that children do not catch up and keep up with their peers. All children typically demonstrate that they feel safe and enjoy attending the setting.
Inspector highlights
Areas to develop
Inclusion & environment
While staff work closely with parents of children with special educational needs and/or disabilities (SEND) to ensure their routines are not impacted when at the setting, the lack of adaptations for children with SEND means they are not consistently supported to understand expectations of them. Leaders do not have oversight of the impact of targeted support for children who have special educational needs and/or disabilities (SEND).
Staff explain to children the benefits of physical activity when out in the local park, encouraging them to run around and take risks as they use the climbing equipment. Older children learn over time to put their own waterproofs on ready to go out for a walk.
Staff use visual clues to help children understand language, fostering their language development.
We absolutely love Tots to Teens in Chafford Hundred! The teachers are amazing – so caring, kind, and genuinely supportive. You can really see how much they love what they do, and it makes such a difference. The setting feels warm, safe, and welcoming from the very beginning. They offer fantastic care from baby age right through to afternoon clubs, which is so convenient for families. The variety of classes and activities is wonderful and really supports the children’s development. I would highly recommend Tots to Teens to anyone looking for a nurturing and professional nursery setting. We couldn’t be happier!
Read on GoogleUnfortunately, our experience with this nursery has been deeply disappointing and upsetting. Last month, we noticed a significant change in our 3-year-old son’s behaviour. Instead of offering additional support, guidance, or working collaboratively with us as parents, the nursery repeatedly chose to isolate him alone in a separate room with only one adult whenever he showed challenging behaviour such as tantrums or throwing toys. For a child of this age, this felt inappropriate and emotionally harmful rather than supportive. When we approached the nursery asking for help, strategies, or alternative ways to support our son, we were simply told that he was “SEN”, without any proper assessment, discussion, or care plan. Shortly after, social services were contacted for a “welfare concern” — something the nursery later denied doing when questioned, despite us being informed otherwise. This lack of transparency has seriously damaged our trust. On multiple occasions, we were also called within 30 minutes of dropping our son off and asked to collect him because staff said they could not manage him. This left us feeling that our caring, energetic child was being treated as a problem rather than a child in need of understanding and support. We expected a nurturing, inclusive environment where challenges would be met with patience, communication, and professionalism. Sadly, that was not our experience. We hope this feedback encourages the nursery to reflect on how they support young children, especially during difficult developmental phases.
Read on GoogleGreat childcare provider. My son has been attending kindergarten and now after school club for over a year now and it’s amazing to see him happy and confident and excited to go to the club every day, learning new things and making great friends. The staff at the setting have also been incredibly helpful and supportive with all my questions and queries. Highly recommend this childcare provider! ❤️
Read on GoogleThank you Tots to Teens for looking after my little girl for the past year. My daughter has become more confident and independent in many ways. Each and every staff member I’ve met has been welcoming and her key workers have become her “best friends”. Staff communication has been very good throughout face to face and over emails. The setting is comfortable with lots to keep the kids entertained indoors, they often venture out to explore, they encourage their development and empower them to be their best. I would definitely recommend this nursery to others.
Read on GoogleI highly recommend Chafford Tots to Teens Nursery from all my heart!!! My son attended this nursery and is now going to school! Very kind and professional staff! Listen to the children needs and comfort them in every possible way to make them feel good and comfortably! Science day one, the teachers looked very well after my son. He was only 2 years old, and the nursery was something new for him. Despite the crying at the beginning, with the wonderful teachers' help, after the accommodation period, he was happy and looking forward to going to nursery! The staff always keep parents up to date with all the necessary information about the kids and their development! We are very happy with the service provided and if I have more children I will bring them to this nursery!
Read on GoogleReviews from Google for Chafford Tots to Teens Childcare Services. See all on Google Maps
Date: July 2016
The most recent inspection point has been hidden because the parsed entry didn't match the headline Ofsted rating (Requires improvement). We're re-checking it against the original report.
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This listing has been compiled from official Ofsted records, the nursery's own website, details provided directly by the nursery where available, and other trusted public sources. We regularly review and update listings to keep the information as accurate as possible. Learn more