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Into-Play @ The Quays

Ofsted: Requires improvement
(Jul 2025)
·
4.0(4 parent reviews)
·24 Llanthony Road, GLOUCESTER, GL2 5HQ · Gloucestershire
Number of places
68 places
Age range
0–4 yrs
Last inspected
Jul 2025
Local authority
Gloucestershire

About this day nursery

Into-Play @ The Quays is a well-established nursery in Gloucester, opening its doors in January 2013. Housed in a former public house, it quickly became a highly sought-after childcare setting, evidenced by the immediate waiting list upon its opening.

The nursery is registered to care for up to 68 children and boasts expansive playrooms alongside beautiful outdoor areas. Its location near the historic Gloucester Docks and Quays Outlet offers unique opportunities for children to explore the local environment during walks.

Conveniently situated, it serves the local community of Hempsted and is easily accessible for parents commuting from areas such as Quedgeley, Highnam, and Hartpury. The nursery received a "Good" rating in its June 2022 Ofsted inspection, with inspectors praising the safe and secure environment provided by the staff and the child-centred approach to learning and play that allows children to flourish.

The nursery prioritises continuous staff development and training to maintain high-quality childcare standards, ensuring practitioners are motivated, up-to-date, and focused on individual child development through a robust key person system. Many staff members are parents themselves, offering a deeper understanding of parents' initial apprehensions.

The nursery also contributes to local education by offering work experience placements to students from Gloucester University, Gloucestershire College, and local schools, with some students eventually joining the team full-time after qualifying.

Our ethos

The nursery focuses on a child-centred approach to learning and play, enabling children to flourish. They also prioritise continuous staff development and training to maintain high-quality childcare standards, with a robust key person system ensuring focus on individual child development.

What it's like

Staff are kind and caring and children enjoy spending time with them, however, key persons do not use their knowledge of the children to create challenging opportunities or purposeful interactions to extend learning. The provider is aware of areas for improvement but actions taken have not yet had the desired impact. Curriculum delivery is not consistent across the nursery.

Spacious playroomsBeautiful outdoor areasRobust key person systemContinuous staff developmentOfsted rated "Good"

Pricing & funding

Pricing on request

This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability.

Key facts

Opening hours

Monday to Friday 07:30-18:00

Age range

0 years 3 months to 4 years 11 months

Term time / All Year

All Year

Session types

Full Day Care, Sessional Day Care

Staff

17

Established

2013

Ofsted Inspection

Ofsted rating

Last inspected 10 July 2025

Safeguarding effective
Overall effectiveness
Requires improvement
Quality of education
Requires improvement
Behaviour and attitudes
Requires improvement
Personal development
Requires improvement
Leadership and management
Requires improvement

What it's like to attend

Staff are kind and caring and children enjoy spending time with them, however, key persons do not use their knowledge of the children to create challenging opportunities or purposeful interactions to extend learning. The provider is aware of areas for improvement but actions taken have not yet had the desired impact. Curriculum delivery is not consistent across the nursery.

Inspector highlights

  • Children have regular opportunities for fresh air and exercise.
  • Babies explore the sandpit in the garden and giggle as they go down the small slide.
  • Staff expose children to a range of experiences when they go on walks in the local community and visit the museum.
  • Children are settled and confident in the nursery.
  • Staff foster children's love of books.

Areas to develop

  • 1The provider is aware of some of the weaknesses within the nursery and has started to implement changes to curriculum structure and delivery, with support from the local authority who visit the nursery regularly. However, this is yet to have a consistent impact across the nursery.
  • 2Staff lack the individualised support they need to fulfil their roles successfully. The provider does not ensure staff get regular opportunities to discuss their progress, well-being and training needs.
  • 3Children with gaps in learning, who would benefit from external support, are not identified and referred quickly enough. The provider does not always make staff aware of the processes to follow to get this support for children. Therefore, all children do not have appropriate support in place to enable them to make the best possible progress.
  • 4Staff communication with parents is not consistent. Some parents share developmental concerns about their children, which are not always followed up by staff. Furthermore, parents are not always made aware of changes in the nursery or what their children are learning while at nursery.
  • 5Staff mostly know their key children well. They know their likes and dislikes and what they want them to learn next. However, they do not use this knowledge to create individualised learning opportunities for children. For example, staff do not think how they can support babies, who are learning to walk, to develop their skills and increase their strength. Older children engage in a phonics activity. However, staff do not think about children's next steps for learning, or if their receiving school is following the same phonics programme. Staff do not always think about children's specific needs when creating activities.
  • 6ensure that the key-person system is implemented effectively, and staff use their knowledge of each child to create learning opportunities tailored to their individual needs
  • 7ensure that staff work closely with parents and other agencies, and make timely referrals when they identify that children will benefit from additional support, to enable them to make the best possible progress
  • 8build on the arrangements for the supervision, monitoring and training of staff to provide staff with the knowledge, support and skills they need to successfully fulfil their roles
  • 9support staff to improve the planning and delivery of the curriculum to ensure that it meets the needs of all children and is suitably challenging
  • 10strengthen information sharing with parents so that they are kept fully informed of their child's progress, learning and key changes within the setting.
Inspection #10409635 · Source: OfstedView full Ofsted report

What parents say

Verbatim quotes recorded in the Ofsted inspection

Many parents state their children are happy, well cared for and love to attend the nursery.

Inclusion & environment

How they support every child

SEND provision

Children who need additional support are not always quickly identified; some staff are unaware of the processes to follow. Children with identified needs have support in place to help them access the nursery environment. However, children with gaps in learning, who would benefit from external support, are not identified and referred quickly enough. The provider does not always make staff aware of the processes to follow to get this support for children.

Outdoor space

Children have regular opportunities for fresh air and exercise. Babies explore the sandpit in the garden and giggle as they go down the small slide. Staff expose children to a range of experiences when they go on walks in the local community and visit the museum.

Parent Reviews

4.0
(4)
Judy Chadwick
9 years ago

This is my second nursery which our son has attended , following a not great experience at the first , we had high expectations ! And I can say with both our children attending they have fulfilled them all. The team are friendly and professional , I feel like they are an extension of our family unit and I know that they care for my children as if they are there own. The manager at the quays is helpful and nothing is ever too much problem and the teams have helped our child develop and be ready for school . I am always impressed by the variety of activities offered and the time spent accommodating your child's likes and needs . If it isn't clear I would recommend to anyone this nursery without hesitation

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Leanne RB
9 years ago

Can't rate these guys high enough. Our son has been going full time since he was 8 months old. He crawls off with a massive grin in the morning and is always happily playing when I pick him up. Louise (his KW) and the girls in the under twos are amazing and I'm sure he sees them as extended family! Going back to work when you've had a little one is tricky; but knowing that our sprog is in amazing hands makes it that bit better!

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Charlotte Morrison
8 years ago

Perfect little nursery for my son. No problems. All the staff are lovely

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Inspection history

Date: June 2013

  • July 2025Requires improvement
  • June 2022Good
  • October 2016Good
  • June 2013Good

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