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The Hamlet Charity

Ofsted: Good
(Sept 2025)
·Johnson Place, Vauxhall Street, Norwich, NR2 1SJ · Norfolk
Number of places
16 places
Age range
2–5 yrs
Last inspected
Sept 2025
Local authority
Norfolk

About this day nursery

The Hamlet Preschool is a specialist early years setting in Norwich, dedicated to supporting children with special educational needs and disabilities (SEND). They strive to create a warm, inclusive, and highly supportive environment that acknowledges each child's unique journey and celebrates their individual achievements.

The preschool offers tailored early years education, adapting to each child's strengths, needs, and learning pace. They provide personalised support to foster confidence, communication, and independence, utilising play-based learning to make progress enjoyable and meaningful.

The Hamlet Preschool emphasises close collaboration with families and professionals, ensuring a consistent support network for every child. Their ultimate goal is to prepare children to thrive, whether their next step is a mainstream school with additional support or a specialist provision, ensuring they are confident and ready for future learning environments.

Our ethos

The Hamlet Preschool offers tailored early years education for children with SEND, adapting to each child's strengths, needs, and learning pace. They provide personalised support through play-based learning to foster confidence, communication, and independence, working closely with families to prepare children for their next steps.

What it's like

Children, all of whom have special educational needs and/or disabilities (SEND), really enjoy coming to this pre-school. There is an effective key-person system in place, and staff use their knowledge to ensure children's needs are carefully considered. Children are supported to be physically active and have opportunities to use energy in the soft-play room or have a quieter time in the calming sensory room.

Specialist SEND provisionTailored early years educationPlay-based learningFamily partnershipsCollaborative professional support

Pricing & funding

Charges are based on a standard five-hour session, with the option to add extra hours on an hourly basis. Invoices are billed termly in advance.

Funding accepted

15 hours — universal (3–4 yrs)30 hours — working parents (3–4 yrs)

Good to know

  • Fees are payable termly in advance.
  • Invoices are issued before the start of each new term.
  • Session extensions or extra hours must be confirmed in advance, subject to availability.

Key facts

Opening hours

Monday - Friday 9:00am – 4:15pm (Drop off at 9.15am, Collection at 2.15pm)

Term time / All Year

Term Time

Established

2011

Ofsted Inspection

Ofsted rating for The Hamlet Charity

Last inspected 18 September 2025

Overall effectiveness
Good
Quality of education
Good
Behaviour and attitudes
Good
Personal development
Good
Leadership and management
Good

What it's like to attend

Children, all of whom have special educational needs and/or disabilities (SEND), really enjoy coming to this pre-school. There is an effective key-person system in place, and staff use their knowledge to ensure children's needs are carefully considered. Children are supported to be physically active and have opportunities to use energy in the soft-play room or have a quieter time in the calming sensory room.

Inspector highlights

  • Management and staff, with support from the local authority, have made swift progress since the last inspection.
  • Staff to child ratios are high, and there is a good balance of free play both inside and outside.
  • Personal care is sensitively carried out by each child's key person, and children benefit from consistent, predictable daily routines.
  • Staff use a broad range of strategies to support children to gain key communication skills.
  • Partnerships with parents and other professionals are strong.

Areas to develop

  • 1implement plans to enhance staff supervision arrangements and embed, and further strengthen, the recently revised curriculum
  • 2engage even more closely with parents, in order to promote healthier eating practices at lunchtimes for all children.
Inspection #10411936 · Source: OfstedView full Ofsted report

Inclusion & environment

How they support every child

SEND provision

Children, all of whom have special educational needs and/or disabilities (SEND), really enjoy coming to this pre-school. Staff have a wealth of knowledge and experience in supporting children with SEND, and home visits are offered to gain information about children's needs, some of which may be medical. The service specialises in supporting children and families with special educational needs and/or disabilities (SEND).

Outdoor space

There is a good balance of free play, both inside and outside, where children can explore and experiment with the resources, with close staff support. Children have plenty of opportunity for physical exercise and fresh air.

Inspection history
Improved from Inadequate → Good in 2025

Date: February 2012

  • September 2025Good
  • June 2025Inadequate
  • September 2019Good
  • November 2015Outstanding
  • February 2012Good

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