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The Mall Nursery

Ofsted: Outstanding
(Dec 2024)
·
4.4(5 parent reviews) ·The Mall School, 84 Hampton Road, Twickenham, TW2 5QS · Richmond upon Thames
Number of places
76 places
Age range
1–4 yrs
Last inspected
Dec 2024
Local authority
Richmond upon Thames

About this day nursery

The Mall Nursery in Twickenham offers a stimulating and engaging environment for young children, focusing on learning through play with authentic resources. Open 51 weeks a year, the nursery caters to boys and girls from 6 months to school age, providing core hours of 7:30 am to 6:30 pm, with options for earlier drop-offs at 7:00 am and later pick-ups until 7:00 pm to accommodate working parents.

Situated conveniently near train stations, it also offers a buggy park for those arriving on foot. Children benefit from access to The Mall School’s facilities, including a weekly swimming session in an indoor heated pool and performances in a 160-seat theatre.

The nursery prioritises a smooth transition to school, offering an automatic place in The Mall School’s Reception class for its pre-schoolers and a comprehensive transition programme. The fees cover all meals, formula milk for under 1s, nappies, creams, wipes, and sun cream, along with swimming classes when available.

The nursery encourages early registration due to its popularity.

Our ethos

The Mall Nursery focuses on learning through play with authentic resources. They provide a stimulating and engaging environment and prioritise a smooth transition to school.

What it's like

The Mall Nursery is a thriving place where children flourish due to the dedication of the management team and staff who have created a friendly and stimulating environment. Staff are attentive to children's care needs and unique personalities, organising daily routines to accommodate individual requirements and support their well-being. The rich curriculum offers engaging and challenging experiences, helping children become competent communicators and develop excellent language abilities.

Learning through playAccess to school facilitiesExtended hoursSwimming lessonsAutomatic Reception class offer

Pricing & funding

Core opening hours are 7:30am to 6:30pm. Monthly fees are charged based on booking 3, 4, or 5 days per week, with specific rates for standard plans and funded options for ages 9 months to 4 years. Fees are comprehensive and include all meals, snacks, formula, nappies, and even swimming classes.

Funding accepted

15 hours — universal (3–4 yrs)30 hours — working parents (3–4 yrs)

Good to know

  • Minimum booking requirement of three full-days.
  • Fees include meals, snacks, formula milk (for under 1s), weaning menu, nappies, wipes, creams, and sun cream.
  • Includes swimming classes (subject to availability).
  • Payment is due monthly in advance by standing order or BACS transfer.
  • Childcare vouchers are accepted.
  • Additional care outside core hours is charged at £6.00 per half hour.

Key facts

Food

Breakfast, morning snack, lunch, tea and all refreshments, formula milk (for under 1’s only) and an individualised menu when they wean

Opening hours

7:30am – 6:30pm (core hours); early starts from 7:00am and late finishes up to 7:00pm available

Age range

6 months to school age

Term time / All Year

All Year

Established

2022

Ofsted Inspection

Ofsted rating for The Mall Nursery

Last inspected 11 December 2024 · Marisol Hernandez-Garn

Safeguarding effective
Overall effectiveness
Outstanding
Quality of education
Outstanding
Behaviour and attitudes
Outstanding
Personal development
Outstanding
Leadership and management
Outstanding

What it's like to attend

The Mall Nursery is a thriving place where children flourish due to the dedication of the management team and staff who have created a friendly and stimulating environment. Staff are attentive to children's care needs and unique personalities, organising daily routines to accommodate individual requirements and support their well-being. The rich curriculum offers engaging and challenging experiences, helping children become competent communicators and develop excellent language abilities.

Inspector highlights

  • The management team and staff are highly dedicated and have created a friendly and stimulating environment.
  • Staff have detailed knowledge of all children and promptly identify and address any gaps in learning, including for vulnerable and bilingual learners.
  • Partnerships with parents are exceptional, with parents praising the significant progress in their children's confidence, behaviour, and independence skills.
  • The management team works closely with the local primary school to ensure children receive the best care and education, preparing them highly well for school.
  • Staff plan rich learning experiences, including outings and extra-curricular activities like swimming lessons, and children learn other languages such as Greek and Spanish.
Inspection #10368321 · Source: OfstedView full Ofsted report

What parents say

Verbatim quotes recorded in the Ofsted inspection

thrive here compared to other childcare settings they have attended

Inclusion & environment

How they support every child

SEND provision

Any gaps in children's learning, such as speech delays, are promptly identified and addressed. This benefits children very well, including those who are vulnerable.

Outdoor space

Staff create a stimulating outdoor environment that supports children in all areas of learning. For example, older children have a wonderful time making 'potion chocolate drinks' and work happily together.

Parent Reviews of The Mall Nursery

4.4
(5)
Ish Shaz
2 years ago

One of the best nursery in Twickenham area.Neetha and other members of staffs are very cooperative and understanding to children’s various needs. Highly recommend this nursery for your peace of mind that your child will be very well looked after.

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Mona Ibrahim
2 years ago

I loved this nursery because its employees work well and are excellent, its director is also good, and their teaching and care for children is absolutely excellent.❤️

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Amelia Stanley
a year ago

Very happy with the care provided and the facilities are amazing ❤️

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Dominique Bonino
a month ago

Seems like a really lovely nursery although once we started the settles, we felt it wasn’t the right fit for our son. After a lovely and fair conversation we were promised our deposit back. Unfortunately, we have not had a reply for them for three months and our friends are in the exact same position. Lack/mixed Communication was one of the main reasons for us leaving so we thought it only right to make those aware.

Read on Google

Reviews from Google for The Mall Nursery. See all on Google Maps

Inspection history

Date: December 2024

  • January 2025Outstanding
  • December 2024Outstanding

Frequently asked about The Mall Nursery

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