Busy Bees Day Nursery at Burton

Becky Raybould

a year ago

Absolutely appalling neglect of my 18mo whilst she attended this nursery. Turned up to pick her up and she came running over to me absolutely stinking of her own poo and wee. She was soaked through. She'd been left in the same nappy the entire time she was in Busy Bees Burton's care and left to sit in her own waste. After the complaints investigation was concluded i was told there was a 'mix up on handover'. Where are your physical logs for nappy changes? If you weren't sure she had been changed why not change her just in case to avoid the blatant neglect of my child that then ensued? If I'd turned up at the nursery with my little girl in that state you'd have rang social services due to the level of neglect and rightly so! I've spent months deciding whether to publish this review but on reflection, if I were a prospective parent looking to send my child somewhere for childcare, I'd want to know this sort of thing had gone on behind closed doors. As a ex education worker myself, it’s such a shame this treatment of our daughter happened as the nursery is a clean and open environment and some of the staff genuinely want what’s best for the children. There are quite a few members of staff we encountered who are just not interested in interacting with the children in the room our little girl was in unfortunately. They just sat chatting to one another the other side of the room whilst our daughter was entertaining herself when we went to collect her.

Beth Allen

a year ago

My son has been attending Busy Bees in Burton for a couple of months now and we are so happy with the staff and the nursery itself. My son seems to have lots of fun when he is there and I love the personal touches such as staff greeting you on drop off and pick up. You can really see that the girls care so much for the children and strive to make them all as comfortable and happy as possible during their time at the nursery. Our boy’s key person is so so lovely. I just have one issue that I feel I want to raise that would really push the whole experience to a 10/10. When we were shown around when our son was then 8 weeks old, we were so impressed and there was a big emphasis on keeping parents up to do date and reassured on the app the Nursery uses to communicate daily events such as naps, nappy changes, meals, photos of your child etc. Most weeks I feel I have been left in the dark and the app not updated until mid afternoon, by which point my son has been there many hours. I feel like a pain for phoning to check on him and how his day is going, and I can’t always do this when I am at work, but I can check my phone quickly if I receive a notification. I totally understand it can get busy, but I do really wish the app was updated more regularly to put my mind at rest, and just so I know what he is up to and if he is ok, if he’s eaten, slept etc. This was explained to us as part of the package at Busy Bees and I do feel it is falling slightly short at the moment. Other than this I have no faults whatsoever!

Jessica Staley

a year ago

Busy bees have nurtured, supported and encouraged my daughter in all they have taught her and in all that she is. The team absolutely make it here, every single one of them is fantastic. Cathy runs a tight ship and it’s clear that the team love here it as much as the kids do. Thank you busy bees for making my daughters first years what they are. We will be eternally grateful. X

Emma Hancox

9 years ago

Currently, my 19-month-old son attends Busy Bees and thoroughly enjoys it. I also have a 5-year-old son that previously attended the nursery too. We have always and continue to be very happy with the care the manager and the team provide. My eldest son has special needs and the team at Burton always made sure his needs were met ensuring his time at the nursery was a happy one. He quite often talks about what he used to do at Busy Bees!! There is always fun and interesting activities to keep the children engaged, making learning a great experience. I wouldn't hesitate in recommending this nursery to anyone.

Rebecca car

8 years ago

I can not recommend this nursery enough, My two girls started at 5 months old and I was so so nervous about leaving them why they were so little, but the staff put me as ease and made me feel so comfortable in leaving the girls in their care. Now the girls absolutely thrive off nursery and love going in everyday to the exciting activities available. When my girls don’t go to nursery they really miss it. Which really puts my mind at ease that they are having the best time while I work.