Hearts Day Nursery in Dudley

Lauren Whitehouse

6 months ago

I cannot recommend this nursery highly enough! As a first-time mum, I was so nervous about sending my son to nursery, but the entire team made me feel completely at ease from day one. The staff are warm, professional, and genuinely care about the children. The nursery itself is wonderful, the rooms are spacious, bright, and thoughtfully set up to encourage learning and play. The outdoor spaces are fantastic too, giving the children plenty of room to explore, run around and enjoy fresh air every day. I’m also really impressed by how thorough they are when it comes to safety. Their attention to detail is outstanding, from secure routines to clear communication everything is recorded properly, explained clearly, and shared with parents straight away, which gives me complete peace of mind. The meals provided are healthy, varied, and always well balanced, which gives me so much confidence in what my son is eating each day. The app they use is brilliant, they upload photos, notes, and updates throughout the day, so I always know exactly how he’s doing and what he’s been up to. My son has absolutely thrived here, and I’m so grateful for the care and support he receives. Truly a five-star nursery, I would recommend it to everyone

Sarah Bebbington

6 months ago

Absolutely fabulous nursery! Communication is brilliant and all of the staff are lovely and great with the children. My little girl had some trouble settling when she started there and the ladies handled it brilliantly and she's been so happy there ever since. The practitioners keep us updated throughout the day and even send photos of the activities the children take part in, so I feel like I don't miss a minute with my baby. Literally I can not fault this place and I'm so happy we found this nursery

Tammy Baker

2 months ago

Would highly recommend this nursery. Moved my son here as I wasn't happy with his other nursery. He has done so well developmentally. Parents are kept informed throughout the day. They provide nutritious meals and snacks and different activities each day. So happy I moved him.

Anca Ibanescu

5 months ago

Beautiful nursery, very good staff, great communication always! Everywhere is sparkling clean and the kids are very well supervised! The staff prepare everyday nice activities for them and my son made a huge progress since he goes here! I can’t recommend this nursery enough!

Ashanti Xox

4 months ago

I had a very negative experience with this nursery. In my opinion, the overall quality of care and communication with parents was poor. My child, who has previously enjoyed nursery settings, became extremely upset at drop-off and seemed very distressed about attending here. I also had concerns about how the children were being supervised and did not feel fully confident in the environment. In our case, the nursery suggested there were behavioural issues, which did not reflect my son’s character or behaviour at home or in his previous nursery. This may not be everyone’s experience, but based on ours, I would not choose to send my child here.