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Helping Hands Day Nursery

Ofsted: Good
(Apr 2024)
·
3.3(14 parent reviews)
·4 St. Chads Road, TILBURY, RM18 8LA · Thurrock
Number of places
25 places
Age range
1–4 yrs
Last inspected
Apr 2024
Local authority
Thurrock

About this day nursery

Helping Hands Day Nursery, situated in Tilbury, RM18 8LA, is a nurturing early years setting committed to creating a safe, stimulating, and inclusive environment for children. The nursery emphasises strong partnerships with families, believing that collaborative efforts are key to a child's development.

Their dedicated team focuses on fostering kindness and curiosity through engaging, age-appropriate activities that align with the Early Years Foundation Stage (EYFS) framework. The nursery places a high value on its staff, promoting a culture where individual contributions are acknowledged, and professional growth is encouraged through continuous development opportunities.

They aim to support children in reaching their full potential by observing and tracking their progress, all while upholding rigorous safeguarding and health and safety standards. Beyond daily care, the nursery also organises enriching experiences like trips to Drayton Manor and Disneyland Paris, showcasing their commitment to providing diverse and memorable learning opportunities.

Helping Hands Day Nursery strives to be more than just a childcare provider; it's a supportive community designed for both children and their families.

Our ethos

Helping Hands Day Nursery is committed to creating a safe, stimulating, and inclusive environment, fostering kindness and curiosity through age-appropriate activities aligned with the EYFS framework. They believe strong partnerships with families are key to child development and provide enriching experiences to help children reach their full potential.

What it's like

Children enjoy their day at nursery, greeted by caring staff who know them well and engage them in a range of freely chosen and adult-led activities. Children are keen learners, listening attentively and understanding nursery rules. Staff embrace younger children's interests and help older children overcome anxieties, such as visiting the dentist, through play.

Family PartnershipsEYFS FrameworkStaff Development

Pricing & funding

Funding accepted

30 hours — working parents (3–4 yrs)
Pricing on request

This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability.

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Key facts

Opening hours

Monday to Friday, from 6.30am until 7pm, for 51 weeks of the year.

Ofsted Inspection

Ofsted rating for Helping Hands Day Nursery

Last inspected 25 April 2024 · Lynn Hughes

Safeguarding effective
Overall effectiveness
Good
Quality of education
Good
Behaviour and attitudes
Good
Personal development
Good
Leadership and management
Good

What it's like to attend

Children enjoy their day at nursery, greeted by caring staff who know them well and engage them in a range of freely chosen and adult-led activities. Children are keen learners, listening attentively and understanding nursery rules. Staff embrace younger children's interests and help older children overcome anxieties, such as visiting the dentist, through play.

Inspector highlights

  • The provider, manager and staff have worked hard since the last inspection to address identified weaknesses through extensive training.
  • Parents speak highly of the manager and staff, reporting that their children love attending and are making good progress.
  • Staff use effective tools to identify learning gaps and work with parents to implement strategies, particularly focusing on extending children's speech and communication.
  • The provider has developed the use of the local environment, taking children to parks, the library, and shops.
  • Children are provided with opportunities to play in the newly enclosed outdoor space, exploring water and constructing walkways from planks and tyres.

Areas to develop

  • 1guide staff to make better use of the outdoor environment to support the continuing good progress of children who prefer to play and learn outside.
Inspection #10297686 · Source: OfstedView full Ofsted report

What parents say

Verbatim quotes recorded in the Ofsted inspection

Parents speak highly of the manager and staff.

They comment that their children love attending the nursery and are making good progress in their learning.

Parents feel involved in their child's day as staff share a good amount of information with them.

Inclusion & environment

How they support every child

SEND provision

Staff use effective tools to help them to identify any gaps in children's learning. Where identified, they work with parents to put in place effective strategies and plans to help to close the gaps. Staff focus their attention on extending children's speech and communication. They and parents have seen positive successes with some children who had limited speech, now engaging fully in discussions.

Outdoor space

Children are provided with opportunities to play in the newly enclosed outdoor space. Here, they explore water as they make decisions where to place lengths of guttering to pour the water down. They decide how to construct walkways from planks of wood and tyres to enable them to explore new ways of moving and being physical. However, staff do not make good enough use of the outdoor environment to build on the learning experiences for children who prefer to play outside.

Parent Reviews of Helping Hands Day Nursery

3.3
(14)
Monika Szwarc
12 months ago

My daughter has been going there for 5 months now. She is in the baby room. So far, I'm really happy and comfortable with this nursery. They might come across a bit strict on certain aspects but in fact it makes me feel that my child is safe and well looked after. They are easy to communicate with and always happy to help (especialy Agatha and Evangelina). My older son went to other nurseries in the area and I was never so happy with any of those as much as I am with Helping Hands. I like the fact that they have a few experienced team members and that they cook food for the kids on site. They always great us with a smile and do lots if fun activities with the children. Since the weather has improved, they spend a lot of time outside which I find great. Personally, I recommend this nursery.

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margaret Randall
a year ago

At first I thought my son was doing well here as he doesn't have any kids his age in our family I wanted him to be around other kids his age. His nappy wasn't changed unless I asked or would change him as I arrived after 3 hours he often has a sore bum from this as well as finding out from previous staff he was left on his own a lot to the point he was sick. I would not recommend this nursery avoid at all costs. My son is now at The Gateway Primary Free School and is doing amazing

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Adora Chilaisha
a year ago

NOT A GOOD NURSERY at all , my daughter spent less than 2 months there and I was worried from the beginning, my daughter had dietary needs and they ignored it and told me DAYS after the even. Started making sure I came much earlier than when she is meant to finish to find that she was still in the same nappy that she came in. Her vests smelt because she was left it wet nappies. They tried to make me sign a SEN referral for her because she was not talking which I KNOW she doesn’t need , my daughter was just not comfortable there at all , kept telling me she was eating certain stuff that I KNOW she doesn’t eat and won’t eat, I informed them at the beginning that I am actively potty training her which didn’t seem like they took on , ever since I have moved her to a different nursery , not only is she talking to the staff and excited to go into nursery but she is also potty trained and she has friends around her age instead of begin put with older kids like what Helping Hands did. My advice look for a different nursery

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Paige Scougall
4 years ago

Highly highly highly recommended the nursery to parents!. Helping hands have taken care of both my babies helped them grow and develop into beautiful children, every single member of staff is an absolute pleasure, all so kind and caring towards children and parents. So much educational learning but done through interactive play and messy play, home cooked meals which are loved by the children,. As a parent who was scared to let her children leave her side at one point, this was the best place, never felt so welcome and comfortable. Massive thank you to all the staff!

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Roxana Georgiana
a year ago

My son been here for more than 1 year… I know that is a difficult boy and it is not eating well but this is not a big deal, i brig him at 8 feed and take him at 1 so it was ok… The problem was that i take him a lot of times with signs rash and last time he had a bit on his face … I ask the manager and she didn’t know nothing at that moment… My son has cows milk allergies and the director of the nursery give him yogurt ti eat… i take him wit solid napy… The only one who really take care of him was Agata , and i want to tank her for that!!

Read on Google

Reviews from Google for Helping Hands Day Nursery. See all on Google Maps

Inspection history
Improved from Requires improvement → Good in 2024

Date: August 2011

  • April 2024Good
  • May 2023Requires improvement
  • December 2022Inadequate
  • December 2021Requires improvement
  • January 2018Good
  • September 2014Good
  • August 2011Good

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