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N Family Club Twickenham West

Ofsted: Expected standard·
5.0(17 parent reviews) ·270 Staines Road, Twickenham, TW2 5AR · Richmond upon Thames
Number of places
54 places
Age range
—
Last inspected
Apr 2026
Local authority
Richmond upon Thames

About this day nursery

N Family Club Twickenham West, registered in April 2024, operates as a childcare setting on non-domestic premises in Twickenham (TW2 5AR). This nursery places a strong emphasis on children's welfare and wellbeing, adapting care practices to ensure children feel safe, secure, and supported, especially those who have experienced significant life changes.

The setting excels in fostering an inclusive environment where all children, including those with special educational needs and/or disabilities (SEND), English as an additional language (EAL) learners, and disadvantaged children, are fully supported and valued. They implement a clear graduated approach with individual support plans, working closely with families and external professionals to ensure tailored support.

Children benefit from well-planned transitions and personalised settling-in discussions, helping them to form secure attachments and a sense of belonging. The curriculum, based on the Early Years Foundation Stage, focuses strongly on communication and emotional development, creating a secure learning environment.

While the overall approach is strong, leaders are continually working to enhance teaching quality, particularly through targeted training to strengthen practitioners' abilities in extending children's thinking and problem-solving skills, and refining lunchtime routines to encourage children's active participation and social development.

Our ethos

The nursery is thoughtfully designed to align with its comprehensive early years curriculum, ensuring a stimulating environment for all children. A key feature is its expansive garden, which provides an ideal setting for Forest School activities, fostering a love for outdoor learning.

What it's like

Children at N Family Club Twickenham West are happy, settled and confident, engaging in age-appropriate experiences with clear enjoyment. Babies explore sensory activities with curiosity and older children take part in activities supporting emotional development. Children form warm, secure relationships with practitioners who respond sensitively to their needs, helping them feel safe and supported during transitions.

Strong welfare & wellbeingInclusive environmentSecure attachmentsSupports emotional developmentTailored supportEffective transitions

Pricing & funding

Charges are based on standard daily rates varying by age (under or over 3 years), calculated over 51 weeks and invoiced monthly. Fees are inclusive of all meals, snacks, formula, nappies, and trips. A minimum booking of three full days is required, including a Monday or Friday.

Funding accepted

Tax-Free Childcare

Good to know

  • Minimum booking of 3 full days, which must include a Monday or Friday.
  • Fees are calculated over 51 weeks and averaged into 12 monthly payments.
  • Monthly payments include bank holidays, public holidays, and inset days.
  • Fees include all meals, snacks, formula for infants, nappies, and trips.
  • Waiting list fee becomes a non-refundable joining fee upon accepting a place.
  • Place acceptance fee is deducted from the final invoice.

Key facts

Opening hours

Open 51 weeks per year, Mon-Fri. Standard hours: 8am-6pm. Extended hours: 7:30am-6:30pm (subject to availability). Excludes bank holidays & inset days.

Food

Our curated menus are freshly prepared and cooked on-site. Fees include all meals, snacks, and formula for infants.

Term time / All Year

All_year

Established

2024

Ofsted Inspection — new report card

Expected standard

Last inspected Apr 2026

Headline: Expected standard

Grade summary

Exceptional
—
Strong standard
Expected standard
Needs attention
—
Urgent improvement
—

Each dot represents one of the six inspection categories. Headline is the average of the six grades, rounded up.

Category grades

AchievementExpected standard
Behaviour, attitudes and establishing routinesExpected standard
Children's welfare and wellbeingStrong standard
Curriculum and teachingExpected standard
InclusionStrong standard
Leadership and governanceExpected standard
Age range
10 to 4
Registers
Early Years Register
Ofsted Inspection

Ofsted rating for N Family Club Twickenham West

Last inspected 21 April 2026

What it's like to attend

Children at N Family Club Twickenham West are happy, settled and confident, engaging in age-appropriate experiences with clear enjoyment. Babies explore sensory activities with curiosity and older children take part in activities supporting emotional development. Children form warm, secure relationships with practitioners who respond sensitively to their needs, helping them feel safe and supported during transitions.

Inspector highlights

  • Leaders and practitioners place a strong emphasis on children's welfare and wellbeing, adapt care practices to ensure children feel safe, secure and supported.
  • Children benefit from well-planned transitions, with additional settling-in sessions and personalised discussions to form secure attachments and a sense of belonging.
  • The setting is inclusive, supporting children who are disadvantaged, have SEND, or are known to children's social care.
  • Practitioners prioritise emotional wellbeing, using strategies like co-regulation and consistent routines to help children recognise and manage their feelings.
  • Leaders establish an inclusive culture where all children are valued and supported to participate fully, with individual needs identified quickly.
  • Children aged 10 months to 4 years make appropriate progress from their starting points across learning areas, with a clear focus on communication and early mathematics.
  • Children are happy, settled and confident, engaging readily in age-appropriate experiences and showing clear enjoyment in their learning.
  • Children form warm, secure relationships with practitioners, who know them well and respond sensitively to their needs.

Areas to develop

  • 1Strengthen the quality of teaching, providing targeted training on high-quality interactions so that practitioners extend children's thinking and problem-solving skills.
  • 2Refine lunchtime routines, particularly in the older age groups, so mealtimes are calm and purposeful and support children to take an active role, engage in conversation and develop their social skills.

Inclusion & environment

How they support every child

SEND provision

Children with special educational needs and/or disabilities are supported through inclusive practice. Leaders work closely with external professionals to ensure coordinated support, and implement a clear graduated approach with individual support plans.

EAL / language support

All children, including those learning English as an additional language, are included well and learn alongside their peers.

Parent Reviews of N Family Club Twickenham West

5.0
(17)
A K
7 months ago

This Nursery is absolutely incredible. Our son loves it! They have daily activities teaching even the youngest children and babies. Playing outside when it's warm, always having sun cream applied before going out, great variety of different healthy food and snacks. The staff are incredible, Hannah is caring and excellent with the children. Sunny at the front of the desk is great too. Management is excellent with good oversight and very high standards maintained throughout the nursery. Camera monitoring in each room. My wife and I were worried in the beginning as child was so young when he joined but he is flourishing there. The nursery is clean and brilliantly maintained. We love the daily updates provided including how much child has eaten, changes, pictures of him taking part in activities. N Family Club Twickenham West really is the best Nursery we could have hoped for and we're so happy we chose it over the others.

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Irene Iwunze
2 months ago

N Family Twickenham West has been an excellent place for my child since we joined about a year ago. We can see our child thriving and growing whilst enjoying nursery experience. The team here are fantastic and they work very hard to look after the children.

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Laura O'Brien
3 months ago

Such a lovely nursery, my daughter has felt so comfortable going here from a young age, the staff really get to know the children and the experience is personalised. The communication is great and it has a real small nursery feel where everyone knows your child’s name.

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Ogonna Iwunze
8 months ago

We feel fortunate to have found such a wonderful nursery with an amazing learning environment, both indoors and outdoors. Our little one settled in really quickly and is thriving there. The staff are warm, kind and helpful. The high standard of care and appropriate level of stimulation he receives each day gives us much comfort as parents. I'd highly recommend it!

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Laura Mitchell
8 months ago

N Family Twick West have been nothing but excellent for us and our son; he had a supportive and fun settling in period and now loves going into nursery. When we were looking for nurseries we had no idea what to expect as this is our first time, but we had a great feeling about N Family as soon as we walked in that we hadn't felt with other nurseries. For us as parents they have been very supportive and understanding of the transition and we have great confidence in knowing our son is in safe and happy hands. He has took some time at the beginning to get used to the change but all the staff (and especially his key worker) have been so kind and patient and reassuring over this period it's no wonder he now is so happy and settled there. It seems like a really lovely, caring and educational environment which we are more than happy for our son to be a part of.

Read on Google

Reviews from Google for N Family Club Twickenham West. See all on Google Maps

Inspection history

Most recent inspection

21 April 2026

Expected standard

Only one graded inspection on record — a trend chart will appear here once a second graded report is published.

View full Ofsted report

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This listing has been compiled from official Ofsted records, the nursery's own website, details provided directly by the nursery where available, and other trusted public sources. We regularly review and update listings to keep the information as accurate as possible. Learn more