Opening hours
7.30am - 5:30pm
The Never Ending Story Day Nursery, established in January 2024, operates from a specially converted two-floor building that was formerly a library. The various rooms within the day nursery have been transformed to reflect beloved stories, creating an imaginative and stimulating environment for children.
Located in Hayes, the nursery caters to babies and children aged from 3 months to 5 years. It is open for 48 weeks of the year, closing for two weeks in December and two in August, as well as on Bank Holidays and for two annual staff training days.
The nursery is committed to providing a caring, nurturing, fun, and safe setting where children can flourish, laying a strong foundation for their early educational journey. Their vision is to be recognised as an excellent provider for children aged 0-5 years, offering exceptional learning and development opportunities for both children and staff, and fostering an environment that supports each child's individual and diverse developmental needs.
The nursery actively promotes a strong partnership between parents and staff, believing that warm, trusting relationships are crucial for enhancing child development. They also emphasise inclusion and diversity, ensuring all children are treated fairly, their individuality is valued, and positive self-esteem is built.
The nursery adheres to the Early Years Foundation Stage framework, which they consider a rich and invaluable guide for learning.
Our ethos
Our Mission is to provide a caring, nurturing fun and safe environment for all children to thrive, ensuring they have the best foundation to their early educational years. Our Vision is to be recognised as an excellent provider for children agreed 0–5 years, by providing exceptional learning and development to both our children and our staff, and to provide an environment that supports each child’s individual and diverse developmental needs. We believe in Fun Caring Environments, Play-Based Learning, Individual Needs Focus, Parent Staff Partnership, and Inclusion and Diversity, all underpinned by a commitment to the EYFS framework.
What it's like
Children arrive happily at this busy, stimulating nursery. Staff know the children well, taking time to find out about their starting points, routines, and interests, which makes children feel happy, engaged, and safe. The curriculum is wide, varied, and designed to meet the needs of all children, including those with special educational needs and/or disabilities, leading to children achieving well from their different starting points.
The nursery accepts various childcare funding schemes, including Universal 15 hours for 3-4 year olds, 15 hours for working parents of 9-month-olds, and 30 hours for working parents of 3-4 year olds. They also accept Tax-Free Childcare, where the government contributes £2 for every £8 paid by parents, up to £2,000 per child annually. Full-time students with dependent children may be eligible for a childcare grant.
Funding accepted
Good to know
Opening hours
7.30am - 5:30pm
Age range
3 months to 5 years
Registered with Ofsted
04/01/2024
Last inspected Mar 2026
Grade summary
Each dot represents one of the six inspection categories. Headline is the average of the six grades, rounded up.
Category grades
Last inspected 24 March 2026 · Jenny Beckles
What it's like to attend
Children arrive happily at this busy, stimulating nursery. Staff know the children well, taking time to find out about their starting points, routines, and interests, which makes children feel happy, engaged, and safe. The curriculum is wide, varied, and designed to meet the needs of all children, including those with special educational needs and/or disabilities, leading to children achieving well from their different starting points.
Inspector highlights
Areas to develop
Inclusion & environment
Children with special educational needs and/or disabilities (SEND) achieve well. Staff make adaptations to meet their needs, use tailored strategies like visual aids and sensory room access, and receive training on autism awareness. Staff work closely with parents and health professionals, create and review individual plans with clear targets, and use effective strategies such as bucket time activities to support attention and listening skills. Early years pupil premium funding is used to purchase resources like puppets to help children with SEND regulate emotions.
Children have daily opportunities to practise physical movement, such as balancing and using wheeled toys. However, opportunities for children to extend their physical development are sometimes affected by inconsistent organisation of the outdoor environment, particularly in relation to younger children.
My experience with this nursery in 2023 was difficult and disappointing, especially for my son. From the beginning, I noticed that a staff member at the door treated children differently. Some children were greeted warmly every morning, while my son was often not acknowledged. This happened many times and made him feel uncomfortable. My son was not happy there and became anxious about attending. During his time at the nursery, I did not see learning progress or emotional support for him, which was very worrying for me as a parent. I want to be fair and kind in my review. I understand that people can be busy, tired, or may lose attention sometimes, and I tried to see the situation in a positive way. At the end of the year, I gave this staff member flowers as a thank-you gesture. Unfortunately, she refused to accept them. At that moment, I felt sad and confused, and it confirmed the feeling I had before that my son and I were not welcomed. I am sharing this experience honestly and respectfully so other parents are aware, and I hope the nursery reflects on how important equal kindness, care, and attention are for every child and family.
Read on GoogleAfter a miscommunication Jessica the manager kindly resolved things for me and understood what was happening and explained to me what my options were . Jessica seemed kind and understanding but also professional even when I was feeling very emotional about a certain thing she remained professional and contacted me explaining everything clearly I appreciate your help Jessica!
Read on GoogleSuch an amazing nursery. My son has been going for a few months and he loves it. The staff and owners are so lovely and there's always a great range of activities. Couldn't be happier
Read on GoogleGreat, kind and passionate staff. My child has seen a vast improvement in development and confidence since starting at the nursery. The staff are very attentive and provide valuable feedback in regards to experiences. Highly recommended.
Read on GoogleKind staff
Read on GoogleReviews from Google for The Never Ending Story Day Nursery. See all on Google Maps
Most recent inspection
24 March 2026
Only one graded inspection on record — a trend chart will appear here once a second graded report is published.
View full Ofsted reportThe Never Ending Story Day Nursery, Unique reference number 2766709, is a childcare on non-domestic premises setting located at The Never Ending Story Early Education Centre, Bedwell Gardens, Hayes, UB3 4EF. It was registered with Ofsted on 04/01/2024 and operates Monday to Friday from 07:30 to 17:30. The setting is registered for both the Early Years Register (EYR) and the Compulsory Childcare Register (CCR). The registered person is The Never Ending Story Day Nursery Ltd.
Other Ofsted-registered day nurseries close to The Never Ending Story Day Nursery.
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Hayes · UB3 1AG
Hayes · UB3 4BX
Hayes · UB3 1TF
Hayes · UB3 1RZ
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This listing has been compiled from official Ofsted records, the nursery's own website, details provided directly by the nursery where available, and other trusted public sources. We regularly review and update listings to keep the information as accurate as possible. Learn more