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First Step Daycare & Nursery in London

Ofsted: Good
(Apr 2023)
·
3.5(21 parent reviews) ·78 Elmgrove Point, 77 Walmer Terrace, London, SE18 7AN · Greenwich
Number of places
60 places
Age range
1–4 yrs
Last inspected
Apr 2023
Local authority
Greenwich

About this day nursery

First Step Daycare & Nursery aims to cultivate confident and self-motivated children by fostering their individual interests and encouraging active engagement with their surroundings. The nursery believes in learning through meaningful experiences, supported by attentive adults, to lay a strong foundation for future learning.

Located in London, SE18 7AN, First Step Daycare & Nursery operates all year round, closing only on bank holidays, with extended hours from 7 AM to 7 PM to accommodate working families. They provide comprehensive care for children aged 9 months to 5 years, including access to a variety of services and relevant practitioners, ensuring every child receives the support needed to thrive and progress at their own pace.

Our ethos

First Step Daycare & Nursery aims to cultivate confident and self-motivated children by fostering their individual interests and encouraging active engagement with their surroundings. They believe in learning through meaningful experiences, supported by attentive adults, to lay a strong foundation for future learning.

What it's like

Staff greet parents and children warmly, helping new children settle quickly and form positive attachments with their key persons. Children are happy and keen to start their day, engaging in both indoor and outdoor activities for extended periods. They develop social skills, preparing them well for future learning, including their transition to school.

All year roundExtended hoursEmphasises individual progress

Pricing & funding

Funding accepted

15 hours — working parents (9 months–2 yrs)30 hours — working parents (3–4 yrs)15 hours — universal (3–4 yrs)
Pricing on request

This nursery doesn't publish its fees online. Contact them directly for an up-to-date price list and availability.

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Key facts

Opening hours

7 AM - 7 PM, open all year round except bank holidays

Age range

9 months to 5 years

Term time / All Year

All Year

Food

Meals provided, with seasonal menus

Ofsted Inspection

Ofsted rating for First Step Daycare & Nursery

Last inspected 20 April 2023 · Yemi Afolabi

Safeguarding effective
Overall effectiveness
Good
Quality of education
Good
Behaviour and attitudes
Good
Personal development
Good
Leadership and management
Good

What it's like to attend

Staff greet parents and children warmly, helping new children settle quickly and form positive attachments with their key persons. Children are happy and keen to start their day, engaging in both indoor and outdoor activities for extended periods. They develop social skills, preparing them well for future learning, including their transition to school.

Inspector highlights

  • The long-serving manager is committed to providing high-quality education and care, regularly self-evaluating and making positive changes.
  • The manager uses additional funding to enrich children's learning and experiences, identifying potential areas of need and purchasing specialist resources.
  • The manager and staff have a well-planned and ambitious curriculum that promotes communication and language development.
  • Children learn about feelings and emotions through stories and expressive activities.
  • Parent partnerships are strong, with parents describing staff as 'kind, friendly and approachable'.

Areas to develop

  • 1strengthen staff's understanding of how to further support children with English as an additional language during their play and learning so that they make even better progress
  • 2enhance staff's questioning techniques to challenge children's thinking and increase their knowledge to the highest possible level.
Inspection #10280418 · Source: OfstedView full Ofsted report

Inclusion & environment

How they support every child

SEND provision

The manager and staff identify potential areas of need and use additional funding, such as early years pupil premium, to support children. For instance, funding is used to purchase specialist resources for individual children, contributing to good progress.

Outdoor space

Children have opportunities to play indoors or outdoors. For example, babies enjoy using magnifying glasses to explore bugs and insects in the garden.

Parent Reviews of First Step Daycare & Nursery

3.5
(21)
Dr Hamida
4 months ago

Yesterday was my daughter’s first day at the nursery, and it was a really wonderful experience. She absolutely loved it! The teachers, Chathurika and Ope, are amazing. They welcomed her very warmly and explained everything to her so kindly and patiently. My daughter felt comfortable and happy from the very first day. First Step Nursery is truly awesome. I am giving 5 stars and a well-deserved positive review.

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Lalle Pursglove
8 months ago

Our family had a great and consistent experience at this nursery from 2019 through to summer 2025, for our two children who both started in the baby room at 11 months through to leaving for school. I really appreciate the “home from home” feel and the way staff (where turnover has been low, in our experience) know each child well and how to engage with and support their development. Fresh meals are cooked on site daily, and the office has always been prompt to reply which is appreciated. Convenient location for either Plumstead station or quick bus ride to Woolwich for Elizabeth line.

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rabiah olayinka
9 months ago

All my 4 kids attended this nursery and my experience with the nursery is indescribable. All staff members are friendly, kind and always ready to help. The manager(Chippo) went above and beyond for my family when I needed her to vouch for me and I will forever be grateful. A good place to lay the learning foundation for your kids.

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Heather Coleman
11 months ago

My son has attended First Steps in Plumstead since he was 14 months old. He is now 3.5 and he is so happy there. The setting is small with babies, toddlers and preschoolers split out into separate rooms. Communication is frequent and the staff are kind and caring. They know every child and know my son extremely well. Nursery is open 7-7 which is perfect for busy parents. Would highly recommend.

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Mirela Catana
a year ago

Avoid this nursery if you have a Sen child. The staff is very rude, and do not care about your child learning and development. They only see your child as a problem even if your child does little things, like not sharing or not listening all the time, which is normal for their age(3-5y).The staff and management don't care about your child, never give you a proper handover, and not communicating with the parents as well as being rude and judgemental. For them all the children should be the same. I'm very disappointed with this nursery and the staff, but happy that my boy doesn't have to waste his time there. Lots of the qualified staff left this nursery which obviously had a bad impact in the overall quality of service. I will thank you just the very few persons that were empathetic and connected with my boy and made him feel loved and welcomed and gave him cuddles when he needed. The other staff members should go to some extra courses and learn how to help, love and understand children no matter their abilities as well as respect and support parents that have children with Sen or children with more challenging behaviour and not making them feel guilty if their children have had a bad day at nursery.

Read on Google

Reviews from Google for First Step Daycare & Nursery. See all on Google Maps

Inspection history

Date: August 2017

  • April 2023Good
  • August 2017Good

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