Smart Kids Childcare

salma zaroog

7 years ago

Excellent nursery. Very friendly and caring staff. Rooms are very speacious and clean. There is a large Variety of activities for children with variable resources and as a parent I can see the effort staff make to ensure the children have a stimulating enviroment ( activities about space/ animals/ science experiments/ drama and swimming classes) I am very happy with the progress my children have made( they have been in babies room, 3s and preschool) . Staff were extremely helpful with toilet training. preschool children get very good teaching preparing them for school. Overall I Couldn’t have asked for better care for my precious ones.

Rive 247

4 years ago

Over the course of a few years I’ve seen this nursery slip from a vibrant, communicative and well staffed nursery to near the polar opposite. Communications are rarely responded to by management/office staff, the staffing quality has majorly gone down hill with the best staff members leaving in short order. They have gone from outstanding to inadequate on the most recent OFSTED report. The most shocking part is the hygiene quality was specifically noted as being bad and this is during a pandemic! Disgusting. Will not be sending my other child here

KS P

4 years ago

It is extremely sad to see what was once a great professional setting deplete into what is now rated as ‘inadequate’. To most parents that have had children there a while it was obvious this was inevitable. What is extremely worrying is that the management mainly the manager and her son can’t see it. Through all the changes of excellent quality staff leaving not once did they manage the situation like leaders. They hid the information until the staff had left or was leaving days before. Imagine how undervalued those staff would have felt who clearly propped up the nursery and made it outstanding. All the staff deserve a public acknowledgment. They are brilliant with the children, we are always greeted with big smiles on their face and take the time for us as parents. It’s only because of them that I continued to send my child there but now it’s obvious unless the management change the nursery is never changing. Those ladies deserve a medal for what they put up with. Though at times it’s obvious to see they are being treated poorly and actually scared to speak up because of the managers. It’s time the managers had a change of personality and learnt some basic humanitarian skills instead of treating parents and kids like money signs. When you are shown round you are sold something that doesn’t exist because literally the next day the managers don’t even say hi. Their communication skills are shocking until they need your money. As a parent all I wanted was for my child to be happy at nursery. It’s devastating to unsettle them and see this happen where they spend so much time. Shame on your smart kids management.

Farzana Patel

7 years ago

My son has been at smart kids for nearly 3 years. He has developed in leaps and bounds. The staff their are fab and spare you time when needed. My son loves it their and even wants to go on the weekends! I would recommend this nursery to all the parents who are looking for their child. A big 5 starts from me.

Sarah Jones

6 years ago

This nursery has had too many staff changes OFSTED really should come un announced you would now how outstanding they are. My little niece joined this nursery until my sister had seen how unprofessional the staff are she had seen one lady shouting at a child don’t understand how they get away with it. If I was a parent I would not put my child in that sort of environment .