The Olive Tree Nursery

Opening hours

8:00am to 6:00pm Monday to Friday, 50 weeks a year. Closed on bank holidays, between Christmas and New Year, and up to 5 days for staff training or parental engagement.

Food

All meals and snacks prepared on-site are included in fees. Formula milk, nappies, and wipes are not included.

Age range

0-5 years

Established

2010

Eva Revesz

a year ago

I did have a good experience with this nursery with my first child. I recommended for many friends and colleagues. Unfortunately with my younger child I have experienced an unprofessional communication and a neglecting behaviour with parents. Today I turned up at the nursery five minutes before the collection time, there were many parents waiting for their child, A couple of them been told that please go to the gate and they can collect their child over there. Even so they Arrived after me I have been the last who collected My son. So those this young person who comes and bring my son Telling the same stuff what she told the other parents what happened during the day with the kids? but without any personal note in a hurry and telling me to sign the sheet that I have to pay extra money because I was not Pressing the bell that I’m here to collect my son. absolutely nonsense. The teacher name on the sheet was not even her name. Because my son weak immune system, he was away from nursery at least 20-25 days This year. I really find it ridiculous that they are charging for minor thing like this and they get paid his place all the time. I recommend not to choose this nursery and not because of this Gold digger behaviour but just think that my three year-old son can name his friends but not any of her teachers in the nursery unless one this is how they care about the kids or at least my kid. I regret any of the donation of toys, clothes and other stuff we did towards to the nursery because I think they make enough money to charge people for nonsense.

Jessika Souza

9 months ago

Just AVOID. Tried for many times register our child at the beginning of this year but they were always asking for something else, always changing the start date and when we finally got there they asked for do another application and pay again as a couple of months has been passed since the first application. Avoid headache trying to go to this place.

Georgie Clegg

4 years ago

My little boy went to the olive tree nursery and I thought it was a very good nursery and the staff who care for him were amazing, however the manger is very rude and unprofessional. My little boy had his place cancelled as he was not entitled to a PCR test. My child had a cough/cold since he started nursery, he has been to the doctors, myself And my partner do weekly PCR tests due to our jobs, I had to keep my little boy off of nursery as I had a phone call from the doctors to why my little boy can’t clear his cold. The nursery said for my little boy to come back he would have to have a negative PCR test. However, due to his cough not being a new cough, he was not entitled to the PCR test. I carried out a lateral flow test which was negative and I emailed the results to the manger. The manger did not accept this and accused me of lying about my little boy not being entitled to a PCR test. She was very rude to my partner on the phone as we was asking what we could do so my little boy could go back to nursery. The manger repeatedly said ‘I’m not bending the rules, I’ve got to keep my staff safe.’ And was not letting myself or my partner talk. She then cancelled my little boys place. When questioning the reason behind her cancelling his place, she played the victim card and told me I was abusive and was threatening her. She told me she had been onto the phone to public health England but she did not inform them that I had told them about the cough on the 24th of June and that the cough is not a new cough. I was very upset with how I was spoken too, I have emails to prove that I was only asking what I had to do, other than a PCR test as he’s not entitled to one, to get my son back into nursery. I personally feel that the staff are very helpful and actually care for the children, however I cannot say the same for Helen the manger.

Lissie

3 years ago

My son loves it here. He settled quickly. Staff are brilliant and really supportive. Highly recommend