The Bristol Montessori School

Zsuzsánna Kovács

7 months ago

We signed our son up to attend this Montessori when he was 2.5 years old. Although we had heard some negative feedback, we liked the space and initially had a positive impression. For the first few months, we were happy and saw some benefits in the environment and the teachers. We were proud for our son to be there. Unfortunately, things changed. One day, our son came home with a badly injured face. The manager handed him over to my husband without even noticing the injury. When questioned, she said she didn’t know what had happened but would try to find out. We followed up by email, but even after 12 months, we received no explanation or update. Another serious incident happened this year. I informed the deputy manager at drop-off that my son had been coughing all night, didn’t sleep well, and was very upset about coming in. That evening, we were told he had not been allowed into any classroom or with his friends for a couple of hours—simply because he didn’t say “Good morning.” During that time, he cried non-stop, and we belive he was also not given breakfast. When we raised this with the manager, her story conflicted with what we were told earlier. When we requested a statement from the deputy manager, yet another version of events was shared. There was no consistency, accountability, or real concern for our child’s wellbeing. Despite repeated emails and attempts to resolve the matter, we never once heard from the owner. When we asked that the incident be shared with other parents (so they could be aware and feel confident in the setting), the owner finally messaged us—only to say it would never happen again, but asked us not to tell anyone else. She also said she couldn’t share anything because it was “confidential.” We tried to move past it, but we continued hearing more disturbing stories from other parents. We eventually made the decision to withdraw our son from the setting. However, even then the manager made it extremely difficult. She threatened to keep charging us until January 2026, even though we had not signed any new agreement. We have been charged for weeks he did not attend, which we believe is completely unfair. This has been an incredibly disappointing and upsetting experience. We expected care, communication, and professionalism—especially when it involves the wellbeing of a child. Sadly, we did not receive that here from the managment. During parents' evening, I raised some of my concerns directly. However, instead of addressing them, the manager came into the room and told me to leave because my time was up. I found this extremely disrespectful and dismissive, especially given the seriousness of the issues I was trying to raise. I want to make it clear that we have always spoken very highly of the teachers. They are caring, hardworking, and clearly do everything they can for the children. Our concerns have always been with how management has handled serious issues—not the educators themselves.

Maria Georgieva

a year ago

My daughter loved going to The Bristol Montessori. She started Reception and teachers are saying she has been well prepared. We always have been worried about language barrier but teachers there helped a lot with her developing 2 languages at the same time. I can say only good words for Miss Anya. She has been really helpful and supportive. In my opinion kids are happy there and teachers have managed to create positive environment so kids can learn. We recommend The Bristol Montessori.

selcan korkmaz

a year ago

My son first started nursery at Bristol Montessori and when he left he didn't speak any English. The teachers were very attentive to everything and within 8 months he was understanding and able to communicate with most English speakers. He has also made tremendous progress in his socialization. Even though my son's nursery is over, he still wants to go there. I'm glad we sent it here. I definitely recommend it. Thank you so much for everything.

Freya S C

a year ago

We have nothing but kind words, thanks and respect for the team at The Bristol Montessori, they have been wonderful with our child who joined at 2 years old and has just left to start school reception year. Our child has blossomed with their love and support and it was no doubt the right place for them to attend. They have been helpful and understanding in every step of our parenting journey. Now that they have started school, our children's teachers comment on how well-rounded they are and how The Bristol Montesorri has clearly helped them develop skills for life and the confidence to be their own person. We even see this at home - our child already partakes in helping around the house, is comfortable getting themselves ready for the day and is comfortable knowing their feelings and communicating them. The team are all so kind and caring and really want the best for the children, no matter what gets thrown at them. Thank you, from the bottom of our hearts x

Wala Albouti

a year ago

I was very excited to enroll my daughter in this nursery. I love Montessori education, and it's very close to my home. We visited the nursery and asked if we could enroll her part-time. I don't like my two-year-old daughter to be out of the house for long hours, so I was looking for part-time. When I asked them part-time, they said yes. Then we completed the rest of the registration process. She said she couldn't give us all the information before paying the deposit. I paid it confidently because I thought it was a nursery that cared about its reputation and there would be no problems. But the surprise was that a few days before my daughter's start, they sent us a message stating that there were imposed hours that we had to pay. The amount was very expensive. When we discussed with her that I didn't want her to attend full-time, she said she couldn't or we would lose our money. We lost the deposit and the 15-hour grant. After that, I realized that there was a flaw in the management because things were not clear. I hope that before taking any step towards this nursery, you make sure of all matters before paying money. I wish I had read all the reviews before trusting this nursery.